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Wes Finch Auto Plaza

(55 reviews)

Reviews

(55 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wes Finch Auto Plaza from DealerRater.

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Have always had excellent service until yesterday.

Have always had excellent service until yesterday.. Appointment was at 3 checked in at 2:50. Sat until almost 4:30 when i ask how much longer. They had not touched the car. Said i had not shown up then was told they could not find my keys. When i went into the service area my keys were still on the counter where i had put them. Gentleman was very apologetic and gave my a loaner vehicle and promised my service would be done first thing Monday.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They go thru your car head to foot.

They go thru your car head to foot. When you leave you know your car is sound and good for a few thousand miles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Thank You

Consumer response

Thank You.

Appt.

Appt. was made by dealer personnel and they performed work satisfactory and in a timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Thanks

Great place.

Great place. I have never been disappointed in their service. Thorough explanation of service provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

One of the friendliest dealerships I've ever been to got

One of the friendliest dealerships I've ever been to got my dream truck at a great price a very painless process just a fantastic dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They always treat me like my business is important to

They always treat me like my business is important to them. The work on my car or truck is always completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly and prompt in getting the oil change done

Friendly and prompt in getting the oil change done promptly. Nice waiting area. In and out in 45 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great place to get service.

Great place to get service. Nice waiting area. Thorough explanations about the service needed or performed on your vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly and helpful and experience and explained

Very friendly and helpful and experience and explained everything to you and always ask if they can do anything for you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They do exactly what they say they will.

They do exactly what they say they will. They went above and beyond and help my wife get the car she had been looking at for a while. And to my amazement was able to do it with no money down.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.