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Rydell Honda Of Grand Forks

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,224 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,224 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Tire Replacement

Great service. Dave Pederson and everyone at Honda of Grand Forks really took care of me, and the price was very favorable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Cory, Thank you for taking the time to leave us this feedback, and we are happy to have had the opportunity to get your vehicle back to its old self. Please let us know if we can be of any further assistance, be it sales or service. Regards, Kathy Lind, Customer Service Manager

New tires

When I thought they would automatically do a alignment when getting new tires. They did a quick check for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Angela, thank you for your great review. We appreciate your business and look forward to seeing you in our dealership in the future. Take care! Best, Kathy Lind, Customer Service Manager

Love my Pilot!

I was able to trade in my Honda Odyssey for a new Honda Pilot! I had a great experience at Rydell Honda dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Amber, Your kind words and fantastic star-rating are greatly appreciated. It is our goal to provide a pressure-free and comfortable shopping experience to each and every guest. Enjoy your new purchase and thank you for taking the time to leave us this review. Regards, Kathy Lind, Customer Service Manager

Great service

Awesome service and salesman was very helpful in finding me the correct vehicle I was looking for . He was awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tracey, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. Congratulations on your new vehicle. Please let us know if we can be of further assistance in the future. Sincerely, Kathy Lind, Customer Service Manager

Great dealership!

It was very quick! Friendly staff and clean facilities was icing on the cake. Everything has run smoothly after my visit and I plan on going back again! 10/10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

David, thank you for your outstanding review. We're glad to hear that our team was quick and friendly. We strive to provide excellent customer service, and we're glad that this was the case for you. If there's anything else we can do for you, don't hesitate to let us know. Regards, Kathy Lind, Customer Service Manager

Great service department

Very professional and timely service. I was treated very well and couldn’t ask for better service. I would definitely recommend your dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Theresa, thank you for your outstanding review. We're glad to hear that our team was professional and quick. We strive to provide excellent customer service, and we're glad that this was the case with you. IF there's anything else we can do for you, don't hesitate to call or visit us at your earliest convenience. Regards, Kathy Lind, Customer Service Manager

oil change

I came in for an oil change and tire rotation. After I left, I had to come back in twice because the tire light came on. While that was annoying, I appreciated the service folks who dealt with it repeatedly for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Connie, thank you for taking the time to provide us with your feedback, and we're very pleased to have had the opportunity to help get your vehicle to its old self. Definitely let us know if you ever have questions or other concerns about your vehicle and we will be here to lend a hand. Sincerely, Kathy Lind, Customer Service Manager

Great service very courteous

Had oil changed and tires rotation - quick and easy very courteous. Liked getting a phone reminder my vehicle was due for an oil change and rotation

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Holly, thank you for your outstanding review. We're glad to hear that our team was quick and courteous. We strive to provide 100% customer satisfaction. If there's anything else we can do for you, don't hesitate to call or visit us at your most convenient time. Sincerely, Kathy Lind, Customer Service Manager

Great experience getting an oil change with tire r

Fast friendy and professional well equipped waiting area free wifi with fresh warm cookies and an assortment of beverages and a talented well trained staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Joan, thank you so much for providing us with your feedback. Our primary focus is to provide each and every customer with exceptional service. If we can be of further assistance, please feel free to reach out at your earliest convenience. Best, Kathy Lind, Customer Service Manager

Thanks from Illinois

Staff was friendly and helpful, I needed immediate service as I was in Grand Forks on vacation from Illinois, they didn’t try pushing something I didn’t need, it’s too bad that the people at my local Honda dealership aren’t as trustworthy as your staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Aaron, thank you for the great review. We're glad to hear that our team was friendly and helpful. We strive to provide excellent customer service, and we're glad that this was the case for you. If there's anything else we can do for you, don't hesitate to call or visit us at your most convenient time. Regards, Kathy Lind, Customer Service Manager