Reviews
Write a reviewOutstanding service
Corey made the process incredibly easy for me. I came in to look at a vehicle my dad saw online. I had my 2 year old son with me and Corey went above and beyond to make the process as simple as he could. He even drove my old car from my apartment to the dealership while I did my test drive of the new vehicle! He explained everything in terms I could understand, and was unbelievably patient with me and my fussy son.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kelsey, Thank you for leaving us this review. We are happy to hear that we could help get you set up with the perfect new car for you. I'm glad to hear that Corey was of such help to you. If there is anything more we can do for you please feel free to come back and see us any time. Sincerely, Kathy Lind, Customer Service Manager
Good Cookies!
The service attendant knew exactly what I was talking about when I presented my problem and he told me how long it would take and how much it would cost.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, Thank you for choosing Rydell Honda-Nissan to manage your vehicle's service needs. It's our pleasure to provide top quality service and we are ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. Regards, Kathy Lind, Customer Service Manager
Great service
Service was quick. They do a good job of making sure you understand what they have done to your vehicle. You don't feel pressure to replace something they give you a recommendation but do it in a way so you don't feel you have to replace a filter, or tires right away. Also really like the courtesy vehicle service.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lori, your kind words and fantastic star rating are greatly appreciated. I am happy to hear that we were able to provide you with a pressure-free and comfortable experience. Thank you for your recommendations. Please feel free to come and visit us again if there is anything else we can do to help you. Regards, Kathy Lind, Customer Service Manager
Fantastic Service
The staff was very friendly and helpful in all aspects. Was a very enjoyable experience dealing with you. Buying my vehicle went very fast and smooth. I appreciate everything that was done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, thank you for the outstanding review. We are glad to hear that our team was friendly and quick.. We strive to provide excellent customer service, and we're glad this was the case for you. If there is anything else we can do, please don't hesitate to call or visit us at your most convenient time. Regards, Kathy Lind, Customer Service Manager
Very good service, friendly caring staff.
Keith was able to get the sale done while I was at work, brought the papers to my workplace for me to sign. He went above and beyond anything that a salesman is required to do. He is a wonderful asset to your establishment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Diane, Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Keith was able to do that. He is indeed a valuable member of our team. Don't hesitate to reach out if you have further questions or needs. Sincerely, Kathy Lind, Customer Service Manager
Best customer service
What impressed me most was the young man who waited on me as I drove my car up. His name was Micah E. I asked him for his last name. He was attentive, he listened and did not assume he knew what I wanted. I asked for an extra thing and he did it. I needed my front floorboards vacuumed, as my home vac could not do the job. He was respectful and did not use any slang words. He even held the door open for me when I went to to waiting area and pointed out to help myself to a cookie and beverage. when done he explained all the charges and answered my questions and wished me a good day. I do not see that kind of through service done with a smile. Keep him where he can serve the customer but pay him enough so you do not lose him to a higher paying job. He is valuable asset to your service department and the Honda brand.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patricia, thank you for taking the time to write this great review about Micah and our dealership. Customer service is important to all of us at Rydell Nissan-Honda, and according to your review we achieved that! If we can be of further assistance please don't hesitate to reach out to us! Regards,Kathy Lind Customer Service Manager
Very fast service.
I had an oil change and tire rotation. I was hardly there very long. In fact, I didn't even finish a chapter in my book.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leslee, thank you for your outstanding review. We're glad to hear that our team was friendly and quick. We strive to provide excellent customer service, and we're glad that this was the case for you. If there is anything else we can do for you, don't hesitate to call or visit us at your most convenient time. Sincerely, Kathy Lind, Customer Service Manager
Great Service
Josh Ames was hands down the most helpful car salesman I've had the pleasure of dealing with while I was on my hunt for a new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cody, Thank you for leaving us this review. We are very happy to hear that Josh was able to get you in the car of your dreams. If there is anything more we can do for you please feel free to come back and see us any time! Sincerely, Kathy Lind, Customer Service Manager
Great service
I took my car in for an oil change. They have fast and friendly service. I would recommend them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chasidey, thank you for sharing your feedback and for the recommendation! It is always our goal to achieve 100% satisfaction. If you have any further needs, do not hesitate to come back to see us. Regards, Kathy Lind, Customer Service Manager
Honest service
Very fair. Excellent customer service. I have experiences of getting scammed by other automotive businesses in GF but not at Honda. In fact, Honda is by far the most honest I have seen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sclinda, Thank you for taking time to leave us this 5 star review. Customer service is very important to all of us at Rydell Honda. Earning and keeping our customers trust is also very important to us. Thank you for the recommendation and hope to see you again soon! Regards, Kathy Lind, Customer Service Manager