Reviews
Spent weeks working especially with Angie while I
Spent weeks working especially with Angie while I negotiated with my insurance on my totaled car - in New Mexico. After a lot of troubles in shipping the car to New Mexico, I had a super experience with everyone at ClearShift holding on to the car I wanted and getting every question answered at a distance. Finally received a fine used car that was exactly what I wanted - after searching the whole country.
Spent weeks working especially with Angie while I
Spent weeks working especially with Angie while I negotiated with my insurance on my totaled car - in New Mexico. After a lot of troubles in shipping the car to New Mexico, I had a super experience with everyone at ClearShift holding on to the car I wanted and getting every question answered at a distance. Finally received a fine used car that was exactly what I wanted - after searching the whole country.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled to hear that your experience with our team was worthy of such a fantastic review! Serving people is the core of our organization and we thank you for the opportunity to earn your business. We know it takes a lot of trust to purchase a vehicle from hundreds of miles away, and we are so honored to be able to welcome you to the ClearShift family. We hope this vehicle keeps you safe and serves you well, and to have another opportunity to welcome you back in the future! Congrats!
It was a super smooth and efficient process.
It was a super smooth and efficient process. Graham was professional and quick to get a hold of as we purchased this vehicle out of state! Thank you
It was a super smooth and efficient process.
It was a super smooth and efficient process. Graham was professional and quick to get a hold of as we purchased this vehicle out of state! Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had a great experience.
Had a great experience. Felix was awesome to work with. Got in and out in a timely manner and answered all questions that I had. I will definitely work with them again!
Had a great experience.
Had a great experience. Felix was awesome to work with. Got in and out in a timely manner and answered all questions that I had. I will definitely work with them again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had a good experience.
Had a good experience. Worked with Joey who was very helpful. No real issues and everything was fairly straightforward. I live an hour and a half away but believe that the trip was worth it.
Had a good experience.
Had a good experience. Worked with Joey who was very helpful. No real issues and everything was fairly straightforward. I live an hour and a half away but believe that the trip was worth it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We were pre approved but still had issues at the
We were pre approved but still had issues at the dealership. New vehicle was not cleaned vacuumed out and empty tank. That is how we picked up our new $50k plus explorer
We were pre approved but still had issues at the
We were pre approved but still had issues at the dealership. New vehicle was not cleaned vacuumed out and empty tank. That is how we picked up our new $50k plus explorer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Left a message at this dealership as I was interested in
Left a message at this dealership as I was interested in a truck they had. Got a call the next day from 720 257 6186, and the person was very loud and dominating. I asked him about the price and if they could make what was a faid deal on the website per the websites grading to a good or great deal, he got seemingly angry. He went on and on, on a rant when it was a simple yes or no answer. After the barrage I mentioned that there was a truck at another dealership that was a bit less...hoping to get at least 100bucks off even but he blew up and screamed " then why don't you go buy that one then"...I hung up from the verbal abuse and guess what. I bought the truck I was talking about. From a very nice kind salesman.
Left a message at this dealership as I was interested in
Left a message at this dealership as I was interested in a truck they had. Got a call the next day from 720 257 6186, and the person was very loud and dominating. I asked him about the price and if they could make what was a faid deal on the website per the websites grading to a good or great deal, he got seemingly angry. He went on and on, on a rant when it was a simple yes or no answer. After the barrage I mentioned that there was a truck at another dealership that was a bit less...hoping to get at least 100bucks off even but he blew up and screamed " then why don't you go buy that one then"...I hung up from the verbal abuse and guess what. I bought the truck I was talking about. From a very nice kind salesman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I bought a 2021 Kia Telluride it turns out the vehicle
I bought a 2021 Kia Telluride it turns out the vehicle had a special circumstance. It was made in Canada and only had a Canadian warranty. ClearShift worked relentlessly to get Kia Canada to service my vehicle and also purchased me a 5 year 75,000 warranty at no expense to me to make the issues right. You can be assured if there is an issue Matt Wilson will get it fixed for you. Thank you ClearShift for making the sale right.
I bought a 2021 Kia Telluride it turns out the vehicle
I bought a 2021 Kia Telluride it turns out the vehicle had a special circumstance. It was made in Canada and only had a Canadian warranty. ClearShift worked relentlessly to get Kia Canada to service my vehicle and also purchased me a 5 year 75,000 warranty at no expense to me to make the issues right. You can be assured if there is an issue Matt Wilson will get it fixed for you. Thank you ClearShift for making the sale right.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No pressure.
No pressure. Max was great. W w w w w w w w w 15
No pressure.
No pressure. Max was great. W w w w w w w w w 15
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Poor Experience
Make sure to do your own extensive research on the vehicle before buying from this dealership. The staff was unable to answer any questions about the vehicle I was interested in, really knowing nothing about it. Any question about technology, the engine, transmission, etc. Was met with "I habe no idea" and then givem their best guess. I know they take pride in a "hands-off" approach to the car buying experience, but we could have used a little more guidance and knowledge about the vehicle history, etc. They seemed more like a broker than a dealer. We felt very on our own. They did offer a good value, however I would not return to purchase a car from this dealership.
Poor Experience
Make sure to do your own extensive research on the vehicle before buying from this dealership. The staff was unable to answer any questions about the vehicle I was interested in, really knowing nothing about it. Any question about technology, the engine, transmission, etc. Was met with "I habe no idea" and then givem their best guess. I know they take pride in a "hands-off" approach to the car buying experience, but we could have used a little more guidance and knowledge about the vehicle history, etc. They seemed more like a broker than a dealer. We felt very on our own. They did offer a good value, however I would not return to purchase a car from this dealership.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Buyer beware / Bait and switch coming
Dealership is a "bait and switch" facility attempting to mislead the consumer with cars posted that are already sold. When you inquire about the vehicle they posted they immediately attempt to recommend something else. Tell them about their incorrectly posted vehicle and they continue to have it posted for weeks. Very poor business practices with the eye test perception... DISHONEST at best. When calling out the sales person, met with stammering and nervousness.
Buyer beware / Bait and switch coming
Dealership is a "bait and switch" facility attempting to mislead the consumer with cars posted that are already sold. When you inquire about the vehicle they posted they immediately attempt to recommend something else. Tell them about their incorrectly posted vehicle and they continue to have it posted for weeks. Very poor business practices with the eye test perception... DISHONEST at best. When calling out the sales person, met with stammering and nervousness.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
