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Low Miles Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1 review)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1 review)

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AVOID AT ALL COSTS!

AVOID AT ALL COSTS!!!! I saw a truck for sale through Auto Tempest which had low miles and seemed to be in great condition. I emailed this dealership and was getting very unprofessional replies(1 word emails back). I decided to call and spoke to Lopez. Asked questions like clean title? Any damage or repairs? Condition of vehicle and he said clean title no accidents and everything was great. I even applied online for financing through them so he would hold the truck for me until noon next day so I can make the 5.5 hour drive out there with $10k cash for down payment. I get to the lot and immediately looked around and saw like 90% of vehicles had some sort of damage(bumper hanging off, light broken, etc). I see the truck and start doing a walk around and notice both sides of the front bumper looked pinched by the fender. I look up and the hood does not line up with the headlights. Followed it back and the doors seem to have been rubbing on the fender and the gaps are off. Lead me to believe the truck had been in an accident. I go inside and see Lopez and first thing I ask is you told me the truck is clean. He said it is just couple of scratches, I walked him outside and showed him all of the gaps and said so no accidents huh, he went inside looked at the computer and goes yeah so this one has an accident. The bed was all scratched up and damaged as well. I told him you knew I was coming from 5.5 hrs away and agreed to your asking price, why didn’t you tell me any of this. He said it’s still a good deal and the pictures were in the ad. I said no pictures of bed or any damaged areas. And that is a shady way of doing things and just horrible customer service. He said that’s our business and then tried to blame it on the owner when he himself is the owner. Glad I didn’t purchase the truck! Hopefully they get a BBB visit and will be notifying the websites as well of them putting inaccurate descriptions and saying no accidents but when you show up it’s a different story. Avoid these scam artist at all costs!!!!

AVOID AT ALL COSTS!

AVOID AT ALL COSTS!!!! I saw a truck for sale through Auto Tempest which had low miles and seemed to be in great condition. I emailed this dealership and was getting very unprofessional replies(1 word emails back). I decided to call and spoke to Lopez. Asked questions like clean title? Any damage or repairs? Condition of vehicle and he said clean title no accidents and everything was great. I even applied online for financing through them so he would hold the truck for me until noon next day so I can make the 5.5 hour drive out there with $10k cash for down payment. I get to the lot and immediately looked around and saw like 90% of vehicles had some sort of damage(bumper hanging off, light broken, etc). I see the truck and start doing a walk around and notice both sides of the front bumper looked pinched by the fender. I look up and the hood does not line up with the headlights. Followed it back and the doors seem to have been rubbing on the fender and the gaps are off. Lead me to believe the truck had been in an accident. I go inside and see Lopez and first thing I ask is you told me the truck is clean. He said it is just couple of scratches, I walked him outside and showed him all of the gaps and said so no accidents huh, he went inside looked at the computer and goes yeah so this one has an accident. The bed was all scratched up and damaged as well. I told him you knew I was coming from 5.5 hrs away and agreed to your asking price, why didn’t you tell me any of this. He said it’s still a good deal and the pictures were in the ad. I said no pictures of bed or any damaged areas. And that is a shady way of doing things and just horrible customer service. He said that’s our business and then tried to blame it on the owner when he himself is the owner. Glad I didn’t purchase the truck! Hopefully they get a BBB visit and will be notifying the websites as well of them putting inaccurate descriptions and saying no accidents but when you show up it’s a different story. Avoid these scam artist at all costs!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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