Reviews
Got no initial response back.
Got no initial response back. When I called back was told the car was out for service. I asked to be called when ready. Never got a call back. I called later in the week and got some answer that didn’t make sense. If you don’t have a call actually for sale AND ready to be sold DON’T LIST IT!
Got no initial response back.
Got no initial response back. When I called back was told the car was out for service. I asked to be called when ready. Never got a call back. I called later in the week and got some answer that didn’t make sense. If you don’t have a call actually for sale AND ready to be sold DON’T LIST IT!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bought an 07 Hyundai Tiburon from here and at first it
Bought an 07 Hyundai Tiburon from here and at first it was fine but 2 months later the rack and pinion fails and so does the power steering pump, then the Evap goes out, then the head gasket and piston rings fail, then whole front suspension needed to be replaced due to age which is no one's fault but that's the only thing I've accepted and all within 6 months. Now timing belt failed and engine is toast and I'm paying for a car I can't drive. Be careful what you buy cause they obviously don't know what they're selling. I have never owned a bigger xxx. also over paid by about 5k but that's my fault for not knowing what I'm doing at time of purchase, go buy your car somewhere else. Sorry Alex but it's me in this horrible situation not you
Bought an 07 Hyundai Tiburon from here and at first it
Bought an 07 Hyundai Tiburon from here and at first it was fine but 2 months later the rack and pinion fails and so does the power steering pump, then the Evap goes out, then the head gasket and piston rings fail, then whole front suspension needed to be replaced due to age which is no one's fault but that's the only thing I've accepted and all within 6 months. Now timing belt failed and engine is toast and I'm paying for a car I can't drive. Be careful what you buy cause they obviously don't know what they're selling. I have never owned a bigger xxx. also over paid by about 5k but that's my fault for not knowing what I'm doing at time of purchase, go buy your car somewhere else. Sorry Alex but it's me in this horrible situation not you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Trust me you won't regret from buying from Houston Auto
Trust me you won't regret from buying from Houston Auto pre-owned top notch service.
Trust me you won't regret from buying from Houston Auto
Trust me you won't regret from buying from Houston Auto pre-owned top notch service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great buying experience!
Great buying experience! They can work with any budget. Kirk went above and beyond to make the numbers work for me😊. Definitely recommend Houston Auto Preowned. Excellent customer service!
Great buying experience!
Great buying experience! They can work with any budget. Kirk went above and beyond to make the numbers work for me😊. Definitely recommend Houston Auto Preowned. Excellent customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
$1,100 “maintenance/reconditioning” fee added to an $8000
$1,100 “maintenance/reconditioning” fee added to an $8000 vehicles price. They wouldn’t even negotiate “down” to sticker price! Online price is a lie. Beyond that, the infotainment system didn’t work, rep said “it’s probably a fuse” for $1000 they could check! So I left. Don’t waste your time with these scammers.
$1,100 “maintenance/reconditioning” fee added to an $8000
$1,100 “maintenance/reconditioning” fee added to an $8000 vehicles price. They wouldn’t even negotiate “down” to sticker price! Online price is a lie. Beyond that, the infotainment system didn’t work, rep said “it’s probably a fuse” for $1000 they could check! So I left. Don’t waste your time with these scammers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Kirk was a big help.
Kirk was a big help. I wasn't sure if I was going to be able to get a car in my budget. But he was able to work the numbers and got me a great deal. The car quality was great along with the service. I felt that he actually wanted to help, instead of just trying to give me a car and get me out of there. He took his time and helped me get approved for a car that not only ran well, but I was comfortable. I really appreciate what he did for me. I highly recommend getting your next vehicle here.
Kirk was a big help.
Kirk was a big help. I wasn't sure if I was going to be able to get a car in my budget. But he was able to work the numbers and got me a great deal. The car quality was great along with the service. I felt that he actually wanted to help, instead of just trying to give me a car and get me out of there. He took his time and helped me get approved for a car that not only ran well, but I was comfortable. I really appreciate what he did for me. I highly recommend getting your next vehicle here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great helpful customer service got what I needed quick
Great helpful customer service got what I needed quick fast and in a hurry I was home happy.
Great helpful customer service got what I needed quick
Great helpful customer service got what I needed quick fast and in a hurry I was home happy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I did not have a good experience.
I did not have a good experience. Salesman returned my original inquiry next day. That was fine. Told me I cou take a look at the car next day as it was buried at another lot. Also ok. No word after that. I recontacted only to find that salesman forgot that the next day was New Year's Day. Then, again no word from him. I gave up.
I did not have a good experience.
I did not have a good experience. Salesman returned my original inquiry next day. That was fine. Told me I cou take a look at the car next day as it was buried at another lot. Also ok. No word after that. I recontacted only to find that salesman forgot that the next day was New Year's Day. Then, again no word from him. I gave up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
He was nice @ he told me that this was a good car @at 75
He was nice @ he told me that this was a good car @at 75 it wood shake a little
He was nice @ he told me that this was a good car @at 75
He was nice @ he told me that this was a good car @at 75 it wood shake a little
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had a truly WONDERFUL experience with Kirk at Houston
Had a truly WONDERFUL experience with Kirk at Houston Auto Pre-Owned!!! Found the perfect vehicle for my family online and Kirk reached out right away once I let them know I was interested. He stayed in constant contact with me, answered all my questions, worked with my mobile mechanic, and made the entire process so seamless and enjoyable! I am so grateful for this company and our new (to us 😊) vehicle! Thank you, Kirk and co.!
Had a truly WONDERFUL experience with Kirk at Houston
Had a truly WONDERFUL experience with Kirk at Houston Auto Pre-Owned!!! Found the perfect vehicle for my family online and Kirk reached out right away once I let them know I was interested. He stayed in constant contact with me, answered all my questions, worked with my mobile mechanic, and made the entire process so seamless and enjoyable! I am so grateful for this company and our new (to us 😊) vehicle! Thank you, Kirk and co.!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
