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Karsten & Moore Auto Group

(6 reviews)
Visit Karsten & Moore Auto Group
Sales hours: 10:00am to 6:00pm
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Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(480) 660-6743 (480) 660-6743

Inventory

See all 34 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2024.

Reviews

(6 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Karsten & Moore Auto Group from DealerRater.

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The marketing for this dealership is ran by the owners

The marketing for this dealership is ran by the owners wife and she doesn't even come onto the dealerships site. communication between the wife and actual workers of the dealership is horrible. most of the model 3 tesla's are keyed and/or sold even though they are still listed on sites as available. wouldn't trust it.

The marketing for this dealership is ran by the owners

The marketing for this dealership is ran by the owners wife and she doesn't even come onto the dealerships site. communication between the wife and actual workers of the dealership is horrible. most of the model 3 tesla's are keyed and/or sold even though they are still listed on sites as available. wouldn't trust it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The communication with this dealership has been way less

The communication with this dealership has been way less than what I’m used to finally got in contact with someone got the approval on the car that I wanted. The salesman was supposed to go see if they could work on the numbers because I had a certain payment that I wanted to be at And with the current approval I was $30 over that. I haven’t heard from that salesman and it’s been almost 2 weeks so I’m just assuming they couldn’t work the numbers but they never called back to tell me anything.

The communication with this dealership has been way less

The communication with this dealership has been way less than what I’m used to finally got in contact with someone got the approval on the car that I wanted. The salesman was supposed to go see if they could work on the numbers because I had a certain payment that I wanted to be at And with the current approval I was $30 over that. I haven’t heard from that salesman and it’s been almost 2 weeks so I’m just assuming they couldn’t work the numbers but they never called back to tell me anything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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This review is overdue.

This review is overdue. I went to look at a Nissan Titan on a Saturday afternoon about an hour before they closed. I had a very crazy experience with another dealership and was not able to get a truck they offered WITH CASH. Logan was the one that helped me and I was very impressed with his professional and easy going attitude. It was a no brainer for me to get the truck. I've had it now for 2 months and am very pleased with the truck. But more so, very happy that I had the honor of working with Karsten & Moore auto group. I will recommend this dealership to everyone if the are looking for a no hassle, friendly company to buy a vehicle from. Great job guy's. Keep up the good work.

This review is overdue.

This review is overdue. I went to look at a Nissan Titan on a Saturday afternoon about an hour before they closed. I had a very crazy experience with another dealership and was not able to get a truck they offered WITH CASH. Logan was the one that helped me and I was very impressed with his professional and easy going attitude. It was a no brainer for me to get the truck. I've had it now for 2 months and am very pleased with the truck. But more so, very happy that I had the honor of working with Karsten & Moore auto group. I will recommend this dealership to everyone if the are looking for a no hassle, friendly company to buy a vehicle from. Great job guy's. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Exceptional customer service!

Exceptional customer service! Nick was exceptional at every corner from the bolt out the door to every turn never dropped the ball is consistent and everything you said he did provide me with every opportunity to purchase the car that I could love this online video I like This personal touch he has my vote and he has my purchase if this one doesn't work out the way I want I'm going to come back to him and we're going to work out a deal because I have confidence in his assets. job knowledge and through with honesty! Thanks Nick it's been a real pleasure working with you you're the caliber of man that I need you I will come back if this doesn't work!

Exceptional customer service!

Exceptional customer service! Nick was exceptional at every corner from the bolt out the door to every turn never dropped the ball is consistent and everything you said he did provide me with every opportunity to purchase the car that I could love this online video I like This personal touch he has my vote and he has my purchase if this one doesn't work out the way I want I'm going to come back to him and we're going to work out a deal because I have confidence in his assets. job knowledge and through with honesty! Thanks Nick it's been a real pleasure working with you you're the caliber of man that I need you I will come back if this doesn't work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Logan went above and beyond to help me.

Logan went above and beyond to help me. He has a strong future if he stays helpful, humble and honest.

Logan went above and beyond to help me.

Logan went above and beyond to help me. He has a strong future if he stays helpful, humble and honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Karsten & Moore: The Friendly, No-Hassle Dealer

If you're tired of dealing with pushy car salespeople, Karsten & Moore is the dealership for you. This small, family-owned business is all about making the car-buying process easy and stress-free. The staff is friendly and helpful, and they'll go out of their way to make sure you find the perfect car for your needs. Plus, their no-hassle approach to sales means you won't have to deal with any pressure or games. So if you want a pleasant and straightforward car-buying experience, look no further than Karsten & Moore.

Karsten & Moore: The Friendly, No-Hassle Dealer

If you're tired of dealing with pushy car salespeople, Karsten & Moore is the dealership for you. This small, family-owned business is all about making the car-buying process easy and stress-free. The staff is friendly and helpful, and they'll go out of their way to make sure you find the perfect car for your needs. Plus, their no-hassle approach to sales means you won't have to deal with any pressure or games. So if you want a pleasant and straightforward car-buying experience, look no further than Karsten & Moore.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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