Reviews
I am so happy I found my dream car.
I am so happy I found my dream car. Geoff Giampapa was a great and helpful salesman. He made the whole process seamless. He even stayed late to make sure I got into my dream car. Also, the financial manger Sam Li was so informative. He explained everything he made me feel very comfortable. I would definitely buy from them again and I love my car so much thank you.
I am so happy I found my dream car.
I am so happy I found my dream car. Geoff Giampapa was a great and helpful salesman. He made the whole process seamless. He even stayed late to make sure I got into my dream car. Also, the financial manger Sam Li was so informative. He explained everything he made me feel very comfortable. I would definitely buy from them again and I love my car so much thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kristina is an excellent service advisor .
Kristina is an excellent service advisor . Kept me informed, made sure I understood the repair needs fully. Showed me what need to be repaired. Provided me with a loaner.
Kristina is an excellent service advisor .
Kristina is an excellent service advisor . Kept me informed, made sure I understood the repair needs fully. Showed me what need to be repaired. Provided me with a loaner.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ryan, my service representative, is superb.
Ryan, my service representative, is superb. He is very personable and professional. Everything was very timely. Ryan kept me up to date on the progress of my 60K maintenance. Having a loaner also is very convenient. Thank you Ryan for making this all possible today! The overall experience a top 10+++.
Ryan, my service representative, is superb.
Ryan, my service representative, is superb. He is very personable and professional. Everything was very timely. Ryan kept me up to date on the progress of my 60K maintenance. Having a loaner also is very convenient. Thank you Ryan for making this all possible today! The overall experience a top 10+++.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hanover! If you have any further questions, please give us a call. We're always happy to help!
Mercedes of hanover is a great dealership.
Mercedes of hanover is a great dealership. I am always comfortable when waiting for the service to be completed and the staff is always friendly
Mercedes of hanover is a great dealership.
Mercedes of hanover is a great dealership. I am always comfortable when waiting for the service to be completed and the staff is always friendly
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Ryan, went through everything i asked for and confirmed
Ryan, went through everything i asked for and confirmed each step of the process. I was informed through texts and phone calls. Everything was orderly.
Ryan, went through everything i asked for and confirmed
Ryan, went through everything i asked for and confirmed each step of the process. I was informed through texts and phone calls. Everything was orderly.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hanover. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This dealer has a wonderful service department, Adiel and
This dealer has a wonderful service department, Adiel and his team were outstanding, personable and knowledgeable. I?d always recommend this service department for anyone driving a Mercedes.
This dealer has a wonderful service department, Adiel and
This dealer has a wonderful service department, Adiel and his team were outstanding, personable and knowledgeable. I?d always recommend this service department for anyone driving a Mercedes.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Performed service as requested in a timely manner and did
Performed service as requested in a timely manner and did a great job on the full detailing
Performed service as requested in a timely manner and did
Performed service as requested in a timely manner and did a great job on the full detailing
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
The guys were amazing, efficient affected and very
The guys were amazing, efficient affected and very polite. I appreciate the service that was done to my vehicle in a timely hour. Great job. Well job done.
The guys were amazing, efficient affected and very
The guys were amazing, efficient affected and very polite. I appreciate the service that was done to my vehicle in a timely hour. Great job. Well job done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Rita, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
MB of Hanover has an excellent Service Department.
MB of Hanover has an excellent Service Department. I have been taking my cars there for ten plus years and have always been happy with their service. My advisor, Enio, as well as Shawn, are courteous and take time to inform me of the services needed on my car and why. A new feature is the video they send you showing exactly what needs to be done.
MB of Hanover has an excellent Service Department.
MB of Hanover has an excellent Service Department. I have been taking my cars there for ten plus years and have always been happy with their service. My advisor, Enio, as well as Shawn, are courteous and take time to inform me of the services needed on my car and why. A new feature is the video they send you showing exactly what needs to be done.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
I really appreciate how nice everyone is.
I really appreciate how nice everyone is. Communication is good as well. Enio helped me this time and he made the service process very easy. This time I also got a video showing me the undercarriage and my tires. I had a feeling I was going to need some new tires, and it was appreciated to have the service engineer send me a video with the reasons why.
I really appreciate how nice everyone is.
I really appreciate how nice everyone is. Communication is good as well. Enio helped me this time and he made the service process very easy. This time I also got a video showing me the undercarriage and my tires. I had a feeling I was going to need some new tires, and it was appreciated to have the service engineer send me a video with the reasons why.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.