Reviews
Excellent service I had no problems at Hanover Mercedes.
Excellent service I had no problems at Hanover Mercedes. The employees go out of their way to make sure everything goes smoothly. I would recommend my friends and family to purchase a car through this dealership
Excellent service I had no problems at Hanover Mercedes.
Excellent service I had no problems at Hanover Mercedes. The employees go out of their way to make sure everything goes smoothly. I would recommend my friends and family to purchase a car through this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Rob Lee is great!
Rob Lee is great! He helped us every step of the way. Please go see him for a new car!! Cusstomer Service was great. Thanks!
Rob Lee is great!
Rob Lee is great! He helped us every step of the way. Please go see him for a new car!! Cusstomer Service was great. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rob, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hanover. We hope to see you soon!
Steven Rebelo, my service advisor, the Service Manager
Steven Rebelo, my service advisor, the Service Manager and the GM are all fabulous! They've helped me out with insurance issues that were not my fault and costly necessary repairs. I have an ancient (2012) E350. I can't afford a new car and I need to keep this one safe since my teenage grandson, Brady, also drives it. MB Hanover knows how much I need this vehicle and they work with me to keep it safe.
Steven Rebelo, my service advisor, the Service Manager
Steven Rebelo, my service advisor, the Service Manager and the GM are all fabulous! They've helped me out with insurance issues that were not my fault and costly necessary repairs. I have an ancient (2012) E350. I can't afford a new car and I need to keep this one safe since my teenage grandson, Brady, also drives it. MB Hanover knows how much I need this vehicle and they work with me to keep it safe.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hanover. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Hanover
Service Advisor Enio is a pleasure to work with.
Service Advisor Enio is a pleasure to work with. A great person. Very knowledgeable, extremely helpful and thorough! I would love to have as an employee in my own business!
Service Advisor Enio is a pleasure to work with.
Service Advisor Enio is a pleasure to work with. A great person. Very knowledgeable, extremely helpful and thorough! I would love to have as an employee in my own business!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found Enio to be so supportive during your experience here at Mercedes-Benz of Hanover. We do hope we can be of assistance in the future. Take care!
Ryan Coyle is the best service advisor I've ever had or
Ryan Coyle is the best service advisor I've ever had or seen in my 30 years of driving and having dealership repairs..110 perfect im sticking with Hanover mercedes just for all the professionals they have and we're ever Ryan Coyle is with this company he is the face of mercedes Benz...thanks fully again Kenneth Dexter
Ryan Coyle is the best service advisor I've ever had or
Ryan Coyle is the best service advisor I've ever had or seen in my 30 years of driving and having dealership repairs..110 perfect im sticking with Hanover mercedes just for all the professionals they have and we're ever Ryan Coyle is with this company he is the face of mercedes Benz...thanks fully again Kenneth Dexter
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kenny, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hanover! If you have any further questions, please don't hesitate to reach out!
The service department provided service expeditiously and
The service department provided service expeditiously and the convenience of a loaner was super helpful to accommodate my busy day. Explanation of all work was provided and issues resolved.
The service department provided service expeditiously and
The service department provided service expeditiously and the convenience of a loaner was super helpful to accommodate my busy day. Explanation of all work was provided and issues resolved.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MB of Hanover has greatly improved it's Van service for
MB of Hanover has greatly improved it's Van service for customers. Kevin Cowden is great as the new van service manager.
MB of Hanover has greatly improved it's Van service for
MB of Hanover has greatly improved it's Van service for customers. Kevin Cowden is great as the new van service manager.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Ted is a really great advisor very detailed and
Ted is a really great advisor very detailed and professional. Integrity, honesty, fear and equal balance is what will bring your customer back to your location.
Ted is a really great advisor very detailed and
Ted is a really great advisor very detailed and professional. Integrity, honesty, fear and equal balance is what will bring your customer back to your location.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rita, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hanover! If you have any further questions, please give us a call. We're always happy to help!
Excellent service.
Excellent service. Employees are professional and pleasant. They answered my questions and explained the work that was done.. work was completed in the time frame i was given. Courtesy car was provided.
Excellent service.
Excellent service. Employees are professional and pleasant. They answered my questions and explained the work that was done.. work was completed in the time frame i was given. Courtesy car was provided.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Joanne, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Enio Rebolo is the best, most knowledgeable service
Enio Rebolo is the best, most knowledgeable service advisor in the business. Very personable and experienced. A pleasure to deal with !!
Enio Rebolo is the best, most knowledgeable service
Enio Rebolo is the best, most knowledgeable service advisor in the business. Very personable and experienced. A pleasure to deal with !!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found Enio to be so supportive during your experience here at Mercedes-Benz of Hanover. Please don't hesitate to reach out if there's anything additional we can do for you.