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AutoNation USA Phoenix Avondale

(231 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
(866) 559-0202 (866) 559-0202

Reviews

(231 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation USA Phoenix Avondale from DealerRater.

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jANNEA been incredibly helpful, and I'm grateful to

jANNEA been incredibly helpful, and I'm grateful to have gotten her help! Great customer service isn't easy to come by, but she was amazing and got me a good deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Kelly, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jj did a great job.

Jj did a great job. she found us something with all our wants and needs we are very happy with our new car, tj and jared also helped out and made sure we were taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Jasmine, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Jannea in sales is an excellent sales woman, had a lot of

Jannea in sales is an excellent sales woman, had a lot of knowledge in the sales department, will definitely go far in this career! She got us a great deal on a used camry for our daughter and she loves it. Adam in finance was awesome as well we will keep autonation in mind for future purchases. Thank you avondale!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Ricky, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Loved working with JJ and Adam.

Loved working with JJ and Adam. They helped my daughter get her first car. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi William, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk, safe travels!

Our son just bought his first car.

Our son just bought his first car. The sales (Bryan) and finance team (Mike) were knowledgeable and not pushy! We will buy our next car at auto nation Avondale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Terri, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

It was a great experience, quick and easy.

It was a great experience, quick and easy. Abel was very helpful and finance team was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Ken, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

JJ was awesome!

JJ was awesome! super happy with our experience, will definitely be recommending to friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Frankie! We appreciate your recommendation of AutoNation USA Phoenix Avondale and we hope to be of service again in the future.

Very helpful with the car buying process.

Very helpful with the car buying process. Making sure customers feel welcome. Would highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kody, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation USA Phoenix Avondale and we hope to be of service again in the future.

For a wonderful no pressure buying experience go to

For a wonderful no pressure buying experience go to AutoNation of Phoenix Avondale ! Abel Martinez made my day !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad you had such a wonderful experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

I had an amazing experience when shopping for my car.

I had an amazing experience when shopping for my car. I walked away from 2 dealerships, the third one being the charm. Demetri, Able, and even the manager Tracy were friendly during the whole process and I left a satisfied customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Alana, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation USA Phoenix Avondale. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!