Reviews
Great customer service, quick turnaround and pleasant
Great customer service, quick turnaround and pleasant environment make each trip for service a pleasant experience.
Great customer service, quick turnaround and pleasant
Great customer service, quick turnaround and pleasant environment make each trip for service a pleasant experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service advisors were very friendly and answered all
The service advisors were very friendly and answered all my questions. My car was ready on time, and the whole service appointment was quick and hassle-free.
The service advisors were very friendly and answered all
The service advisors were very friendly and answered all my questions. My car was ready on time, and the whole service appointment was quick and hassle-free.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Greg Gorman makes the difference.
Greg Gorman makes the difference. I am extremely happy with my service at Tasca Cadillac here in Melbourne FL. Greg provided a cell number and email that allows my direct access to him in regards to any questions and concerns I have with the service on my Cadillac CT-5. It is a really nice car and I can not be happier with the ride and comfort. Greg has made the level of service what you would expect out of owning a Cadillac.
Greg Gorman makes the difference.
Greg Gorman makes the difference. I am extremely happy with my service at Tasca Cadillac here in Melbourne FL. Greg provided a cell number and email that allows my direct access to him in regards to any questions and concerns I have with the service on my Cadillac CT-5. It is a really nice car and I can not be happier with the ride and comfort. Greg has made the level of service what you would expect out of owning a Cadillac.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I can honestly say working with Greg Gorman was great.
I can honestly say working with Greg Gorman was great. He was very knowledgeable about my car. He took care of everything. Very satisfied.
I can honestly say working with Greg Gorman was great.
I can honestly say working with Greg Gorman was great. He was very knowledgeable about my car. He took care of everything. Very satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I give them one star, because i don't want anyone to
I give them one star, because i don't want anyone to think I forgot to rate them. I took my Hummer EV in on December 10th, 2024, and still do not have it back 10 weeks later. Worse is the fact that I still can't get an idea of when I might get it back. It went in for a mandatory "update". Apparently they fried the electrical system while doing the work. I found out through back door channels that the parts came in 2 weeks ago, but they still haven't touched it. They are waiting for a motor that controls the bed cover. As if I want to wait for that. I told them last Tuesday to just get it running and give it back. Still no Hummer and no answer as to when I will get it. Terrible, terrible customer communications. I've asked for management to call me, but that doesn't happen either.
I give them one star, because i don't want anyone to
I give them one star, because i don't want anyone to think I forgot to rate them. I took my Hummer EV in on December 10th, 2024, and still do not have it back 10 weeks later. Worse is the fact that I still can't get an idea of when I might get it back. It went in for a mandatory "update". Apparently they fried the electrical system while doing the work. I found out through back door channels that the parts came in 2 weeks ago, but they still haven't touched it. They are waiting for a motor that controls the bed cover. As if I want to wait for that. I told them last Tuesday to just get it running and give it back. Still no Hummer and no answer as to when I will get it. Terrible, terrible customer communications. I've asked for management to call me, but that doesn't happen either.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Completely satisfied with our recent service, as always.
Completely satisfied with our recent service, as always. We have worked with Greg Gorman for years and continue to deal directly with him.
Completely satisfied with our recent service, as always.
Completely satisfied with our recent service, as always. We have worked with Greg Gorman for years and continue to deal directly with him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
GREAT SERVICE EVERY TIME ESPECIALLY FROM GREG GORMAN.
GREAT SERVICE EVERY TIME ESPECIALLY FROM GREG GORMAN. I'VE DONE BUSINESS WITH GREG THRU CADILLAC MANY YEARS AND ALWAYS ASK TO SPEAK WITH HIM....HE KNOWS HIS STUFF
GREAT SERVICE EVERY TIME ESPECIALLY FROM GREG GORMAN.
GREAT SERVICE EVERY TIME ESPECIALLY FROM GREG GORMAN. I'VE DONE BUSINESS WITH GREG THRU CADILLAC MANY YEARS AND ALWAYS ASK TO SPEAK WITH HIM....HE KNOWS HIS STUFF
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My husband and I have always owned two Cadillacs and have
My husband and I have always owned two Cadillacs and have trusted Greg Gorman with their service for more than fifteen years.Thank you, Greg. Rita Kovar
My husband and I have always owned two Cadillacs and have
My husband and I have always owned two Cadillacs and have trusted Greg Gorman with their service for more than fifteen years.Thank you, Greg. Rita Kovar
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Greg Goman - Service Department Thank You Greg.
Greg Goman - Service Department Thank You Greg. I have been involved with Greg for many years in the service of my car. Greg has always been helpful and professional in the handling of my service and my vehicle. Greg is one of the primary reasons for my returning to the dealer to take care of my service needs. Nothing but good things to say.
Greg Goman - Service Department Thank You Greg.
Greg Goman - Service Department Thank You Greg. I have been involved with Greg for many years in the service of my car. Greg has always been helpful and professional in the handling of my service and my vehicle. Greg is one of the primary reasons for my returning to the dealer to take care of my service needs. Nothing but good things to say.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We truly appreciate your loyalty to Tasca Cadillac Melbourne and are thrilled to hear about your positive experiences with Greg in our Service Department. It's fantastic to know that his professionalism and helpfulness have made such a difference for you. We look forward to serving you again in the future! Sincerely, The Tasca Cadillac Melbourne Team
This review is about the Service Department and Greg
This review is about the Service Department and Greg Gorman in particular. We have been trusting Greg with our vehicles for years, and he has never disappointed us. Not only is he personable, considerate, and kind, but efficient and knowledgeable about all aspects of the vehicles he schedules for service. If we have an unexpected repair, he is gracious enough to answer all questions thoroughly and explain in detail what is needed and why. It is rare to find all of those qualities in one person, and we consider ourselves fortunate to have Greg, the Assistant Service Manager, as the leader of our dedicated service team. It is his dedication and expertise that has kept us with him through every dealership he has served. Thank you, Greg! And thank you Tasca for all you do! Bill David
This review is about the Service Department and Greg
This review is about the Service Department and Greg Gorman in particular. We have been trusting Greg with our vehicles for years, and he has never disappointed us. Not only is he personable, considerate, and kind, but efficient and knowledgeable about all aspects of the vehicles he schedules for service. If we have an unexpected repair, he is gracious enough to answer all questions thoroughly and explain in detail what is needed and why. It is rare to find all of those qualities in one person, and we consider ourselves fortunate to have Greg, the Assistant Service Manager, as the leader of our dedicated service team. It is his dedication and expertise that has kept us with him through every dealership he has served. Thank you, Greg! And thank you Tasca for all you do! Bill David
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Bill, for taking the time to share your wonderful experience with us at Tasca Cadillac Melbourne! We're thrilled to hear about your long-standing trust in Greg and our service team. His dedication, knowledge, and consideration truly set him apart, and we're grateful to have him on board. We look forward to continuing to provide you with excellent service for all your vehicle needs. Thank you once again for your kind words! We appreciate your support! Sincerely, The Tasca Cadillac Melbourne Team