Reviews
Great customer service it’s always welcoming there my
Great customer service it’s always welcoming there my favorite place to get my car fixed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Service Department is terrible.
The Service Department is terrible. When you call to find the status of your vehicle the call goes straight to voicemail. My car has been in over a week and I cannot get anyone to call me back. I cannot recommend this dealership. The service is terrible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Waiting room was clean.
Waiting room was clean. Service was going to take three hours so they gave us a loaner to do some errands.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Cadillac service in DFW.
Best Cadillac service in DFW. Fast, courteous and on time. I won’t go anywhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Totally amazing!
Totally amazing!! Experience.Dallas Iwu is awesome. Best car buying experience i’ve ever had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I have been a customer since 2012 and I have always been
I have been a customer since 2012 and I have always been treated with the utmost respect at this dealership. Everyone is so friendly and willing to help. Service is always quick and I have never had a problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
I received excellent customer service. Upon arriving at the service I was met with a friendly smile. There was not a wait time for my appointment. Service was prompt and completed in record time while I waited.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great job
I was very pleased with your collision department team and services. My car looked great after repairs from hail damage. Thanks, great job could not be more pleased.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The Best
Best Cadillac Service in Dallas. They do it right. Everyone at the dealership do their jobs well. I will be back and so will all my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Satisfied Customer
Very good service. Courteous employee. My visit was seamless and met my expectations as the employee interations with each other and People skills are reason I chose to purchase a new vehicle at Lonestar Cadillac. Michael did not disappoint.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase