Reviews
This was my worst experience with the most unethical
This was my worst experience with the most unethical management team lead by Rob Delbo and his incompetent desk manager Garrett Walls. I have 21 less places to look for a vehicle now
This was my worst experience with the most unethical
This was my worst experience with the most unethical management team lead by Rob Delbo and his incompetent desk manager Garrett Walls. I have 21 less places to look for a vehicle now
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Rob Delbo and his management team are the most unethical
Rob Delbo and his management team are the most unethical I have ever came across. They sold me a car remotely. Told me paper work when is the mail after they had resold the jeep. Then instead of telling me that they did not value my business and sold the car we had a deal on to someone else, they ghosted me for 3 days. Lots of text documentation to send off to the proper people. If the state agrees with me, they will not be eligible to take advantage of customers in the future.
Rob Delbo and his management team are the most unethical
Rob Delbo and his management team are the most unethical I have ever came across. They sold me a car remotely. Told me paper work when is the mail after they had resold the jeep. Then instead of telling me that they did not value my business and sold the car we had a deal on to someone else, they ghosted me for 3 days. Lots of text documentation to send off to the proper people. If the state agrees with me, they will not be eligible to take advantage of customers in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I had an excellent buying experience at Blase Alexander
I had an excellent buying experience at Blase Alexander Jeep. Specifically, our salesman, Sam B. was very attentive, responsive and secured a good, fair deal on a new Wagoneer. I look forward to doing business with them again soon.
I had an excellent buying experience at Blase Alexander
I had an excellent buying experience at Blase Alexander Jeep. Specifically, our salesman, Sam B. was very attentive, responsive and secured a good, fair deal on a new Wagoneer. I look forward to doing business with them again soon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My experience with the sales team was fantastic!
My experience with the sales team was fantastic! My experience with service was quite the opposite. I’m not going to get into the specifics but I bought a vehicle for my wife and myself from an Alexander dealer. I had a few in the service center drop the ball and I had a nightmare of dealing with them. The worst part was that I received a survey for my experience when buying the vehicles but when I had a bad experience I didn’t get a survey. I would hope that is not how they keep the ratings up. I ended up spending almost $500 in rental while dealing with them. Worst part now is I have a newer vehicle with an extended warranty and am not sure how I am going to deal with future repairs. The disappointment is I know that Blaise in general must have a better business model than I received.
My experience with the sales team was fantastic!
My experience with the sales team was fantastic! My experience with service was quite the opposite. I’m not going to get into the specifics but I bought a vehicle for my wife and myself from an Alexander dealer. I had a few in the service center drop the ball and I had a nightmare of dealing with them. The worst part was that I received a survey for my experience when buying the vehicles but when I had a bad experience I didn’t get a survey. I would hope that is not how they keep the ratings up. I ended up spending almost $500 in rental while dealing with them. Worst part now is I have a newer vehicle with an extended warranty and am not sure how I am going to deal with future repairs. The disappointment is I know that Blaise in general must have a better business model than I received.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Went to this dealership for routine oil change, tire
Went to this dealership for routine oil change, tire rotation and a rear brake squealing. Vehicle still under warranty, when service was completed staff started the checkout process never mentioning anything about my complaint. When I asked, they responded it was normal and blew me off. Less then a week later I recieved an email stating that I declined two recommended service items by them. These items were never even brought to my attention at anytime during my visit. Dealership, responded to several of my reviews stating they did or would be reaching out to me, that never happened either. These people could care less about thier customers or thier service.
Went to this dealership for routine oil change, tire
Went to this dealership for routine oil change, tire rotation and a rear brake squealing. Vehicle still under warranty, when service was completed staff started the checkout process never mentioning anything about my complaint. When I asked, they responded it was normal and blew me off. Less then a week later I recieved an email stating that I declined two recommended service items by them. These items were never even brought to my attention at anytime during my visit. Dealership, responded to several of my reviews stating they did or would be reaching out to me, that never happened either. These people could care less about thier customers or thier service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Service was great.
Service was great. Staff was helpful and courteous. Questions were answered in detail. Would recommend if looking for a new vehicle.
Service was great.
Service was great. Staff was helpful and courteous. Questions were answered in detail. Would recommend if looking for a new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Salesman Brett was very knowledgeable about the truck.
Salesman Brett was very knowledgeable about the truck. I was able to setup the deal to purchase the vehicle.
Salesman Brett was very knowledgeable about the truck.
Salesman Brett was very knowledgeable about the truck. I was able to setup the deal to purchase the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience!
Great Experience!! traded in a Renegade for a wrangler. Reese was great to work with as was everyone at the dealership. Beings we had to travel over an hour to get to the dealership, we could not make it till Saturday. they were in contact with me throughout the week to let me know the wrangler was waiting for me! everything went smooth and we drover our wrangler home. would defiantly recommend!!
Great Experience!
Great Experience!! traded in a Renegade for a wrangler. Reese was great to work with as was everyone at the dealership. Beings we had to travel over an hour to get to the dealership, we could not make it till Saturday. they were in contact with me throughout the week to let me know the wrangler was waiting for me! everything went smooth and we drover our wrangler home. would defiantly recommend!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The guys here are a bunch of scam artest.
The guys here are a bunch of scam artest. They changed the price after agreeing to one. I will and will recommend to anyone to not do business with them.
The guys here are a bunch of scam artest.
The guys here are a bunch of scam artest. They changed the price after agreeing to one. I will and will recommend to anyone to not do business with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
VERY PROFESSIONAL AND CONSIDERATE DEALERSHIP!
Returning to THIS Dealership is a no brainer with Blaise Alexander Dodge Jeep Ram of Lewisburg. From the Sales Consultant (Ben Battista) to the Store GM Rob! AND the IMPRESSIVE SERVICE Dept! FIVE STAR considerate down to earth kind of Professionals that made me feel very confident and comfortable at several visits!
VERY PROFESSIONAL AND CONSIDERATE DEALERSHIP!
Returning to THIS Dealership is a no brainer with Blaise Alexander Dodge Jeep Ram of Lewisburg. From the Sales Consultant (Ben Battista) to the Store GM Rob! AND the IMPRESSIVE SERVICE Dept! FIVE STAR considerate down to earth kind of Professionals that made me feel very confident and comfortable at several visits!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase