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Suburban Ford of Troy

(1,157 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–3:00pm 8:00am–1:00pm
Sunday Closed Closed
New (248) 494-4352 (248) 494-4352
Used (866) 890-6585 (866) 890-6585
Service (866) 502-6765 (866) 502-6765

Reviews

(1,157 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suburban Ford of Troy from DealerRater.

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I had a lot of luck with this dealership!

I had a lot of luck with this dealership! I've been searching on and off for a little over a year with not the best luck, so I decided to look into leasing. Scott was extremely helpful and transparent throughout the entire leasing process. Was extremely helpful with getting the best deal that worked for me.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear that Scott found you a great lease! Thanks for choosing Suburban Ford of Troy; we hope to work with you again in the future!

I highly recommend Scott Georgies.

I highly recommend Scott Georgies. He’s very knowledgeable and takes the time to answer all of my questions. He goes above and beyond to make sure I get exactly what I’m looking for and gets it done quickly!

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  • Overall experience 5.0
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Dealer response

Hi Lily, thanks for recommending Scott! We’re happy he could help you out at Suburban Ford of Troy. See you next time!

Scott is just great!

Scott is just great! He always works around my budget and gets the deal done. He designed my vehicle this time and it was exactly what I wanted. Such a blessing!

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that Scott helped you find your perfect vehicle while staying within your budget. Thank you for choosing Suburban Ford of Troy and sharing your feedback! Safe travels!

Best dealership in town.

Best dealership in town. Can’t believe I got such a great deal on such a beautiful ride! Thanks Scott!

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Dealer response

It's awesome to hear you got a great deal on a beautiful ride, and we're thrilled to have you as our customer! Scott will appreciate the shoutout. Enjoy the new wheels!

Scott was awesome to work with.

Scott was awesome to work with. Quick, reliable and is always looking out for our best interest.

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Dealer response

We're glad to hear Scott provided you with a 5-star experience at Suburban Ford of Troy!

Scott was very helpful.

Scott was very helpful. He helped me with the car he walked me through every step, he made the transaction very easy and simple

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  • Overall experience 5.0
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Dealer response

We’re so glad to hear Scott made the process smooth and easy at Suburban Ford of Troy. Thank you for the great feedback!

This is my 4th lease with Scott and every time he has

This is my 4th lease with Scott and every time he has made the transition to the next one seamless. He’s a true professional and takes care of his customers. I will definitely be coming back.

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Dealer response

Hi Pete, thank you for choosing Suburban Ford of Troy and for sharing your experience working with Scott!

Wow!

Wow! I am BEYOND blown away, with Brian the salesman in particular. I have never financed a vehicle before, and Brian made it a breeze! It is very clear that customer satisfaction is the most important to him. Never once did I feel pressured to make any decision, as he stayed unbiased, factual, and honest throughout the process. Brian fought beside me as opposed to siding with the company; I got a deal on the new car, more money for my trade-in, AND $15 off a month for the extended warranty! I was amazed at the lengths he was willing to go to get what I wanted. Even with my doubts, Brian was open to hearing them through text messaging. He is there for you, and he will tell you!! He follows up with you before and after purchase to really make sure everything is up to your standards; they sure are! If you are looking to buy a car here, ASK FOR BRIAN!!! He is the sweetest man and will get you exactly what you are looking for! 100 STARS!!!!

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Dealer response

Tessa, thank you for sharing your stellar five-star review of Brian from our team! We are very happy to hear you are beyond blown away and we will make sure to share your enthusiastic feedback with him. Your heartfelt acknowledgment means the world to us, and it drives us to maintain our commitment to providing 5-star service. Congratulations on your new vehicle and thank you for choosing Suburban Ford of Troy!

Scott was wonderful to work with!

Scott was wonderful to work with! This was the easiest car-buying process that I’ve ever experienced. If you are thinking of getting a Ford, go to Suburban of Troy and ask for Scott! He’ll take care of you!!

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Dealer response

Thank you for sharing your experience! We're pleased to hear that Scott made the process smooth and enjoyable at Suburban Ford of Troy. We look forward to serving you again in the future! Safe travels!

Scott has been handling out leases for about 10 years.

Scott has been handling out leases for about 10 years. He always finds the best price. He is quickly responsive and courteous of our time. Highly recommend.

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Dealer response

We're honored by your loyalty and recommendation! It's great to know Scott's fast and attentive service hits the mark. Thank you for choosing Suburban Ford of Troy!