Reviews
They met my request of what I wanted to pay for my 2025 F
They met my request of what I wanted to pay for my 2025 F 150. Thank you Carlos! I love my new truck!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent staffing and repair work in the service
Excellent staffing and repair work in the service department. Would highly recommend to anyone needing a reliable dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
The buying process was quick and easy!
The buying process was quick and easy! Daniel was awesome and made sure I got exactly what I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!
Terrible place to buy a car.
Terrible place to buy a car. They add 4k to every car. motto is they have to lowest prices but they don’t. Dan sills the Gm dose not care about his sales people or his managers, definitely dosnt care about the customer. All he cares about is money. Very Condescending and Arrogant to his own employees. Not a good place to work or buy a car they put the clients through so much rigmarole back-and-forth that the client just wants to leave after two- three hours of them not wanting to pay the $4000 add-ons. “Jeff or Geoff “ he won’t let any clients purchase a vehicle if there isn’t add ons being purchased. I know this because he made multiple clients of mine walk n buy else where even if they drove 2 hours had an appointment and it was a graduation present for his 18 yr old daughter because they didn’t want to pay 595$ for rubber mats from ford that cost $200 or charging the customer $1595 double the price of the spray in bed liner. or trying to charge someone a spray in bed-liner on an escape that doesn't have one and then the client catches it the next day while looking over his contract then we get bad surveys for there bad business habits hoping the client dosnt catch it. Plus 2k more of nonsense. Shystie business practices and a place I refused to continue to deal with. Worst ford store in tampa. A lot of inventory but not worth the headache.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Credd, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa
Great sevice my sell man did a wonderful job he explained
Great sevice my sell man did a wonderful job he explained everything to me and handled the hole process very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
Super easy to deal with the team here.
Super easy to deal with the team here. They were very honest with their numbers and really made the process easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Jacob, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
It was clean, plenty of places to sit and wait.
It was clean, plenty of places to sit and wait. Coffee selection was very poor snacks very poor.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, We strive to earn customers for life, and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at Dan Sills, General Manager, Elder Ford of Tampa, 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,
Called Elder Ford three times they were rude each time.
Called Elder Ford three times they were rude each time. I finally went into the dealership and they finally treated me with respect. I got the car I wanted and that’s enough for me.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we appreciate your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Wonderful Truly caring people.
Wonderful Truly caring people. They weren't just trying to make a sale! Will definitely highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Friendly fast and courteous.
Friendly fast and courteous. Professional and very polite and took the time to make sure everything was perfect before I left out the door
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!