Reviews
Okay ?
Okay ?? Slow,using too much cell phone. Truck had been ready for awhile,no one advised. Desk guy said they had sent me phone message???
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa
They stood by what they said, and they said what they
They stood by what they said, and they said what they would do and they did what they said - easiest vehicle purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Always enjoyable.
Always enjoyable. Always professional. Clean, friendly, quick service. I have not had a bad experience. Nor felt the service or charge was not fair and exceptional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
John made our first online car purchase a very good
John made our first online car purchase a very good experience! I would recommend Elder Ford fir any online vehicle purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your wonderful response to the quality of service our staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
He was kind and knowledgeable and helped me make an
He was kind and knowledgeable and helped me make an educated decision. I'd use him again
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
Excellent service from Lloyd Mendoza who has done my
Excellent service from Lloyd Mendoza who has done my service from day 1 & who I will always have do it!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Johaney has been my service advisor for 15 years.
Johaney has been my service advisor for 15 years. He is always welcoming, knowledgeable, and professional. The work performed was done right and timely m He is a large part of why Elder Ford is and will always be my dealership or choice!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
The customer service team saved the day; Cheyenne and
The customer service team saved the day; Cheyenne and Jenn were incredible to deal with and made a difference.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
He lied to me about the vehicle that I wanted.
He lied to me about the vehicle that I wanted. He told me that the car wasn't any good and it's not worth buying, and I told him that I wanted to test drive it and he came up with all kinds of excuses why I couldn't test drive it. So, I asked to speak to the manager and then all of a sudden I couldn't test drive the vehicle and it wasn't anything Wong with the vehicle that I purchased. It was a horrible experience for me and my family.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa
Always great service Always great service and the service
Always great service Always great service and the service team has always been great. Great job Great team :)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!