Gerald Honda of Countryside

I had a great experience purchasing my brand-new 2025 Honda CR-V! From start to finish, everything was smooth, straightforward, and stress-free. Terry Scudieri was incredible—professional, knowledgeable, and never pushy. What really stood out was how he took the time to help us understand and take full advantage of the Costco Auto Program with our membership, which made a big difference in our decision. The finance team was just as impressive—efficient, transparent, and made the process feel easy. I truly appreciated how seamless the entire experience was. I left feeling confident in my purchase and super satisfied with the service. Highly recommend this dealership to anyone looking for a no-pressure, customer-focused car buying experience!

I'd give zero stars if I could. Purchased a tire package and extended warranty but returned them a week later. That was February, 2025. Called in April and told they were processed. Called Honda finance who gave me the numbers for the warranty companies. Called to find out they have no record of the dealership contacting them to cancel the policies. Calls to Gerald finance department go unreturned.

One of my best dealership experienes ever. Terry Scudeiri was awesome to deal with. Very fair and honest dealership- I would highly recommend.

I like the fact that Gerald Honda works with Costco. Very convenient and streamlined experience.

Very friendly, helpful & responsive with no pressure buying. Made for a pleasant experience. Would recommend.

Eric Martinez was a great salesman and gave us a great experience in getting our new vehicle. Everyone else in the dealership was nice and trustworthy. Would recommend Gerald Honda to everyone.

Terry Scudieri took great care of us and made the entire buying process extremely quick and easy. He was attentive to questions we had and was sure to make sure we were comfortable with our decision on our 2025 Odyssey.

The dealership was really nice and well kept. Many of the people working here have been here a long time and are really laid back.

Went to this dealership for the price, what a mistake, the service I received was horrible. Should have gone to Community Honda. When we were greeted by the sales man he did not even identify himself, then proceeds to tell us that the 2025 Honda CRv that I called about trim/color was not available, gives us higher trim to test drives, and then when we return has the one I wanted out. Said I was ready to purchase and during the so call negotiation, “you know the one were the salesperson has to go speak to the Manager” for a better price another customer comes in and is waiting for him, he excuses himself to talk to them, after 15 minutes, I said is there somebody else who could help us, (Wagner Santizo) he said “Well you know it is Saturday” Wow! Then he gave us a guy by the name of Ed B, who was unaware of the finance procedures, because he made us wait over 90 minutes, while we watched other customers head to finance before us. Finally got in with finance where, Rich J. who is another deer in the headlights, blamed our 90 minute wait with the so call “managers” who moved my file. Next I was transferring the plates and told the registration sticker would be in around 3 weeks. No call and 6 weeks go by so I called and called for 3 days leaving messages, the girl answering the phones does not seem to know what she is doing there. Then got a call that my sticker was ready….stop in on May 23rd to get my sticker and nobody knew where it was, finally Rich comes out with it has my sign two papers and then procedures to cut off my sticker and take my registration, I had to ask for my registration from a dealership. Think twice before going to this dealer, remember you get was you paid for. Almost forgot...you know how the dealership usually goes through your new car operating features....well I got 0, nobody showed us any feature at all.

Bought a 2025 CR-V hybrid from Junior at Gerald Honda in Countryside. What a great experience! Junior was extremely patient with showing various cars/trim levels, going on test drives and describing the features of the cars as well as describing the terrific lifetime warranty offered by Gerald. We received a an offer that included trade-in of two older vehicles that brought the total price down to a very competitive offer. I'm a long-time Acura driver and the current CR=V has all the features I enjoyed in my older TL, and lots more, all easy to operate! Couldn't be happier with my new Honda and the experience of purchasing it at Gerald Honda!