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Donalson Chevrolet Buick GMC

(1,738 reviews)
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award

Reviews

(1,738 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Donalson Chevrolet Buick GMC from DealerRater.

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Larry met us in the parking lot and we told him what

Larry met us in the parking lot and we told him what we’re looking for and he provided both models to choose from and we fell in love with the 2nd choice! He was a good listener and understood what we were searching for and we were in and out of there in no time. I definitely recommend Larry for your new car needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience.

Great experience. No complaints. Would recommend to anyone. Look forward to doing business in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Donaldson employs the cream of the crop.

Donaldson employs the cream of the crop. Every person I have dealt with has been knowledgeable and very personable. Communication is top notch.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Having visited both service dept.

Having visited both service dept. and sales, I can say that Silsbee chevrolet has won my business in comparison to the other dealers in this area. Though my issue in service hasn't been resolved, the staff was very curtious and still searching for an answer. As for sale, I had the pleasure to spend my time with Mr. Jack Jones. Excellent salesman! I did not purchase a vehicle today, however, When I am ready he will be my first stop.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

So far the service that I have haddonefrom Donaldson has

So far the service that I have haddonefrom Donaldson has been satisfactory. I wouldtecommend to other customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The employees are always friendly and courteous and the

The employees are always friendly and courteous and the service is always completed in a timely fashion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Jewel is absolutely amazing.

Jewel is absolutely amazing. She was so upfront about everything and tried very hard to take care of me. She was there every step of the way.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very nice honest down to earth go folks I will do

Very nice honest down to earth go folks I will do business with them in the future and tell everyone I know to do business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Professional, friendly & kept appointment time as stated.

Professional, friendly & kept appointment time as stated. Will definitely continue using Donalson as my dealership!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Nice friendly faces.

Nice friendly faces. Got me in and out in a timely manner. Will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.