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Stevinson Toyota East

(1,929 reviews)
2013 state dealer award
View 5 awards
2013 state dealer award 2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(1,929 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevinson Toyota East from DealerRater.

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The folks at Stevinson Toyota East were all very nice and

The folks at Stevinson Toyota East were all very nice and professional. The whole process felt very streamlined and transparent.

The folks at Stevinson Toyota East were all very nice and

The folks at Stevinson Toyota East were all very nice and professional. The whole process felt very streamlined and transparent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Their reputation for going above and beyond is still

Their reputation for going above and beyond is still intact. Aaron kept me informed each time the repair status changed and I really appreciate things like that. I still can’t beat their prices either. Believe me, I shop around.

Their reputation for going above and beyond is still

Their reputation for going above and beyond is still intact. Aaron kept me informed each time the repair status changed and I really appreciate things like that. I still can’t beat their prices either. Believe me, I shop around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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This particular location is currently undergoing a

This particular location is currently undergoing a remodel. In spite of that, their service team and location were outstanding. I would recommend them to anyone needing service on their Toyota.

This particular location is currently undergoing a

This particular location is currently undergoing a remodel. In spite of that, their service team and location were outstanding. I would recommend them to anyone needing service on their Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I’ve used Stephenson’s for the care for my 2000 Camry for

I’ve used Stephenson’s for the care for my 2000 Camry for many years. Michael went out of his way to assist me due to my mobility problems then did a no charge for the oil change. What a kind man and wonderful representative of your agency. Please thank him again for me.

I’ve used Stephenson’s for the care for my 2000 Camry for

I’ve used Stephenson’s for the care for my 2000 Camry for many years. Michael went out of his way to assist me due to my mobility problems then did a no charge for the oil change. What a kind man and wonderful representative of your agency. Please thank him again for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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It's good but last time they sent me back even after

It's good but last time they sent me back even after appointment. Which i would say is not appreciated

It's good but last time they sent me back even after

It's good but last time they sent me back even after appointment. Which i would say is not appreciated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Aamer, thank you for taking the time to share your feedback. I’m sorry to hear you were asked to return after having an appointment scheduled. I understand how frustrating and inconvenient that can be. We appreciate your continued business and the opportunity to serve you, and I’ll be reviewing this with our team to help ensure a smoother experience in the future. I have tried to reach out, please contact me at your earliest opportunity. - Brad Kounkel, General Manager, (712) 540-3522

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Great service and great follow through.

Great service and great follow through. I enjoy the service I receive from. Stevenson Toyota East. .

Great service and great follow through.

Great service and great follow through. I enjoy the service I receive from. Stevenson Toyota East. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Replaced DCM in ‘23 Venza.

Replaced DCM in ‘23 Venza. Took some coordination with Toyota engineers etc but got me back up and running. Dealership provided loaner vehicle due to length of time required in shop and Eric kept me up to date on progress.

Replaced DCM in ‘23 Venza.

Replaced DCM in ‘23 Venza. Took some coordination with Toyota engineers etc but got me back up and running. Dealership provided loaner vehicle due to length of time required in shop and Eric kept me up to date on progress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Every thing was very friendly and professional especially

Every thing was very friendly and professional especially Josh who handled my issue he was great

Every thing was very friendly and professional especially

Every thing was very friendly and professional especially Josh who handled my issue he was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The Stivenson Toyota East geve me a good deal yesterday

The Stivenson Toyota East geve me a good deal yesterday October 23rd. The technician was friendly and explained well about the issue. They fixed it. Thanks to the Stivenson Toyota.

The Stivenson Toyota East geve me a good deal yesterday

The Stivenson Toyota East geve me a good deal yesterday October 23rd. The technician was friendly and explained well about the issue. They fixed it. Thanks to the Stivenson Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I want to thank Jalen Moore in his expertise and customer

I want to thank Jalen Moore in his expertise and customer service helping me select my Tacoma. I will recommend him and Stevenson in choosing their next vehicle.

I want to thank Jalen Moore in his expertise and customer

I want to thank Jalen Moore in his expertise and customer service helping me select my Tacoma. I will recommend him and Stevenson in choosing their next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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