Reviews
I enjoyed the time with my sales person, Julia.
I enjoyed the time with my sales person, Julia. As well as the other staff that I had contact with. They made me feel at home.
I enjoyed the time with my sales person, Julia.
I enjoyed the time with my sales person, Julia. As well as the other staff that I had contact with. They made me feel at home.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear that you felt at home with our team. Thank you for sharing your positive experience with Paul Thigpen Ford of Waynesboro.
Service is always good- efficient, knowledgeable,
Service is always good- efficient, knowledgeable, courteous and friendly. Been a customer at this Ford dealership for many years.
Service is always good- efficient, knowledgeable,
Service is always good- efficient, knowledgeable, courteous and friendly. Been a customer at this Ford dealership for many years.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're grateful for your loyalty and appreciation of our service. Thank you from all of us at Paul Thigpen Ford of Waynesboro.
I had an awesome experience at Paul Thigpen Ford.
I had an awesome experience at Paul Thigpen Ford. Natasha did an amazing job helping me with purchasing my 2025 Ford Ranger.
I had an awesome experience at Paul Thigpen Ford.
I had an awesome experience at Paul Thigpen Ford. Natasha did an amazing job helping me with purchasing my 2025 Ford Ranger.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to know our team could assist with your 2025 Ford Ranger purchase. Thank you for choosing Paul Thigpen Ford of Waynesboro.
Very unprofessional, could not even get simple paperwork
Very unprofessional, could not even get simple paperwork correct. Do not waste your time buying a car here.
Very unprofessional, could not even get simple paperwork
Very unprofessional, could not even get simple paperwork correct. Do not waste your time buying a car here.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Please know your feedback is very important to us. We would like to speak with you and learn more about your recent experience with our Sales Team when finalizing your paperwork. Whenever you can, would you give us a call so we may discuss this in greater detail? Thank you, Paul Thigpen Automotive Group - Management Team (762) 365-3028
They were all very friendly and helpful to me on
They were all very friendly and helpful to me on buying the car and everything
They were all very friendly and helpful to me on
They were all very friendly and helpful to me on buying the car and everything
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad you had a friendly and helpful experience with our team at Paul Thigpen Ford of Waynesboro. Enjoy your new car.
I was mislead on extended maintenance plan in other wards
I was mislead on extended maintenance plan in other wards just lied to tried to talk to them on phone call three times would return call.thats no way to do business.
I was mislead on extended maintenance plan in other wards
I was mislead on extended maintenance plan in other wards just lied to tried to talk to them on phone call three times would return call.thats no way to do business.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello, We value your feedback and would appreciate the chance to speak with you about your recent experience with our Sales Team. We’d like to focus on the customer care you received regarding your vehicle’s extended maintenance plan, as well as the overall communication provided. Please give us a call at a time that is best for you. Thank you, Paul Thigpen Automotive Group - Management Team (762) 365-3028
Amazing service and wonderful people to deal with !
Amazing service and wonderful people to deal with !!! Will be back there for my next vehicle purchase!
Amazing service and wonderful people to deal with !
Amazing service and wonderful people to deal with !!! Will be back there for my next vehicle purchase!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your kind words about our team at Paul Thigpen Ford of Waynesboro. We appreciate it and wish you well.
Well Lets start with a few things most of the employees
Well Lets start with a few things most of the employees are amazing got our paperwork done fast. Now the Bad I was firm on what I wanted I wanted to use my ford account and I had spent the time making sure I had all my approvals done. To My surprise they had switch it to their preferred bank that they get kick backs from. I have only ever used ford credit as they give me the best interest rates and I receive points from every vehicle I buy. So NO I will not ever buy form this place as the stereotypical car dealership only looks out for themselves. I learned I valuable lesson for this dealership do not trust what they say as what they do will be different
Well Lets start with a few things most of the employees
Well Lets start with a few things most of the employees are amazing got our paperwork done fast. Now the Bad I was firm on what I wanted I wanted to use my ford account and I had spent the time making sure I had all my approvals done. To My surprise they had switch it to their preferred bank that they get kick backs from. I have only ever used ford credit as they give me the best interest rates and I receive points from every vehicle I buy. So NO I will not ever buy form this place as the stereotypical car dealership only looks out for themselves. I learned I valuable lesson for this dealership do not trust what they say as what they do will be different
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello, We are glad to learn about the amazing and fast experience you had with our Sales Team when purchasing a vehicle. However, we would like to speak with you about the Ford credit account. Whenever you can, please give us a call so we may discuss this. Best regards, Paul Thigpen Automotive Group - Management Team (762) 365-3028
We had a great experience with Chris he was a big help on
We had a great experience with Chris he was a big help on the purchase of my 2025 Ford Escape
We had a great experience with Chris he was a big help on
We had a great experience with Chris he was a big help on the purchase of my 2025 Ford Escape
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to share your experience with us. Thank you for choosing Paul Thigpen Ford of Waynesboro for your 2025 Ford Escape purchase.
This was my third vehicle bought from them and always
This was my third vehicle bought from them and always worked great with me. Good people!!!
This was my third vehicle bought from them and always
This was my third vehicle bought from them and always worked great with me. Good people!!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty to Paul Thigpen Ford of Waynesboro. We're pleased that you're satisfied with our team!