Luxury Motor Cars

Do not waste your time with this dealership. DOOOOO NOT BUY A CAR HERE. One person was helpful after not having any plates for 90 days. After 30 days nothing was still processed with the DMV. After 60 days nothing is still processed with the DMV. STEWART. MELANIE. KARINA. USELESS PEOPLE WITHIN THIS DEALERSHIP. IF I COULD GIVE THE CAR BACK AND GO SOMEWHERE ELSE. I will make sure everyone knows how awful this place was. I PURCHASED MY CAR JUNE 5th. IT IS AUGUST 30th and I still have no plates. Riding around with a temp tag.

Tried to buy a Porsche from them and but jacked up the price 11,000 when I got there with bogus charges. Never go there not worth it trust me they have noooo knowledge of anything just a rip off place . And ppl told me don’t go but I wanted to see for my self

I tried working on a deal with these folks as an out of state buyer. It’s been some of the most unprofessional communication I’ve ever experienced from sales persons. I’d still like to buy the car, I’m just not able to get anyone to help me.

Do not repeat do not go to this dealership how do a car cost 23,000 you pay $10,000 down and then you owe 24,000 I was there trying to get finance for seven hours was getting sick. I’m a diabetic. I had to go home at the traveling hour and a half to get there then realize what sign into the next morning call couldn’t get through CALL the next day and the next couldn’t get through to the finance man, they keep you on hold never get through. Partly my fault. Never thought that I will get ripped off now it’s in the hands of the Attorney General of New Jersey. . Love the car hate the dealership got me for four grand.

TERRIBLE CUSTOMER SERVICE!! My father and I drove over an hour from New York to your dealership, cash in hand, excited to purchase a blue C63S. However, what we encountered was beyond disappointing. From the moment we stepped in, we were treated like insignificant nobodies, solely judged by our attire and the vehicle we arrived in. Despite the lack of other customers, we were brushed off with the excuse of being "busy," while salesmen stood idly by, joking and smoking. After an excruciating hour of waiting, we were met with absolute silence, no acknowledgment, let alone assistance. It's bewildering how a dealership can prioritize appearances over genuine customer service and a willingness to make a sale. Complete waste of time, avoid dealership and spend your money elsewhere.

The worst thing I ever did on 04/08/24, was to go to this car dealership. Only went to make enquiries to purchase 2020 Lexus rx 350. I was will to make a down payment of 11,000 including my Toyota camry. After my negotiations with the sales representative, he went to call the finance man. The first thing he will ask the sales representative in front of me was, where's he taking the car too, is he taking it to Africa or what, and secondly he asked the sales rep, have you checked his credit score. I told him I can't finance above 27k because the Lexus already have 44,000 miles on it, and they should give me car keys. On my way leaving, he said to me, hope you have enough gas in your car to take you back home. I noticed everyone in their reception started to steer at me. I just quietly got out the place. History will judge this company for how they treated me. I already bought my 2021 Lexus rx 350 from another dealership who knows how to receive customer.

They could NOT provide documents after promising to do so. Did not fulfill their commitment

The salesman was excellent. He was very professional and provided answers for the questions that I asked. Other staff were also helpful.

Terrible customer service.. they lie Anything to get a sale. Very manipulative and misleading. Took weeks to get the car I purchased. The car came back with dents.. and the front two tires failed inspection

Purchased a car in January of 2024, haven’t received my plates in over 2 months. My calls get screened so they don't pick up. Customer Service at the dealership has no answers. When they do pick up they leave me on hold so I can eventually hang up. They gave me two temp plates that have both expired.