Reviews
exploratory visit with Tony
Tony was very engaging, and answered my questions in an efficient manner. Tony was quite knowledgeable about the vehicle we reviewed, C300, and discussed many options to make my decision easier.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your memorable experience with Tony Poignard at Tafel Motor Company! At Tafel Motors, we are truly committed to providing exceptional personal treatment to each person that enters our dealership, and we are pleased to hear Tony ensured this is what you received. We hope to see you again in the future!
Wonderful dealership!
I was not able to purchase the vehicle I wanted only do to personal issues regarding my health. I truly felt they did everything they could to gain my business. Would reccomend Kareem as a sales person to deal with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased to hear about your wonderful experience at Tafel Motor Company! At Tafel, we are committed to providing the very best in every aspect of our dealership, and we could not be happier that Kareem ensured this is what you received. We do hope your health has improved, and we look forward to continue providing great experiences for you in the future!
review of my recent purchase
would recommend Tafels. My salesperson did a great job as well as the rest of the team . I have worked with David before and will do so in the future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty to Tafel Motor Company, and thank you for sharing your great experience with our team! At Tafel Motors, we live by the motto, "the best or nothing," and we are so happy David has continued to provide this for you. If you have any questions about your new vehicle, please do not hesitate to give us a call!
Excellent Service and Experience
I purchased my 2015 CLA250 from Tafel Motors. I got a great car for a great price, it was one of the greatest car buying experiences for me thus far. Everyone was friendly and helpful, especially Wyndall, Abel, and Jeff. Tafel Motors will have me as a customer for life.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
"It was one of the greatest car buying experiences" is something we love to hear at Tafel Motor Company! We appreciate you for sharing your memorable experience with Wyndall, Abel, and Jeff, and we are honored to hear you will be a Tafel Motors customer for life. At Tafel Motors, we truly strive to build positive relationships with each of our clients, and we are so thrilled this is what our staff has formed with you. Congratulations on the purchase of your 2015 CLA250, and we look forward to maintaining our relationship in the future!
Superior Service
From start to end Tafel was above excellent. Tony, our sales rep, was absolutely wonderful. We were not the easiest of clients. We literally test drove every make and model. We came, left, came, left, came and left over a period of a couple weeks. Tony never made us feel we were aggravating or wasting his time. He feels like family now. We found the vehicle we wanted and the process was so smooth. I cannot say enough good things about everyone we have encountered at Tafel.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so thrilled to hear about your superior experience at Tafel Motor Company! At Tafel Motors, one of our goals is to ensure our clients are receiving an experience unlike any other, and we are happy your experience with us was "above excellent" from start to end! Tony Poignard is a valued member of our team, and he will certainly appreciate your kind review. Congratulations on the purchase of your new vehicle, and we look forward to continue providing superior service to you in the future!
Quick & Easy
We ordered and purchased a 2016 smart car from Tafel Motors. Though they are primarily a Mercedes Benz dealership, they treated us graciously and were extremely helpful. I also appreciate the use of technology (texting documents, providing information via email) rather than having to run these back and forth. Genuinely pleasant folks to work with. I hope this is the beginning of a long relationship.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on the purchase of your new 2016 Smart Car! We are so happy to hear your experience with us was "quick and easy," and we appreciate your desire to maintain a long relationship with Tafel Motor Company. At Tafel Motors, we are truly committed to building positive relationships with each of our clients, and we are so pleased to maintain a positive relationship with you. Welcome to the Tafel Motors family!
Great Experience in buying my Car
I bought my Mercedes-Benz 2016 GLE from TafleMotors, it was the best experience car buying for me. They have fulfilled every aspect of my request and answered all my questions. Very professional, Overall it was pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
"It was the best experience" is what we love to hear at Tafel Motor Company! At Tafel Motors, we pride ourselves on delivering "the best or nothing," and we are delighted that you had an overall pleasant experience. Congratulations on the purchase of your new 2016 GLE and welcome to Tafel! Please do not hesitate to give us a call if you have any questions!
Professional and courteous dealership
My grandson and I visited Tafel Motors in Louisville on November 27, 2015. My grandson is very knowledgeable about the Mercedes Benz product. He is encouraging me to purchase a MB for my next vehicle. While at Tafel Motors my grandson purchased a MB jacket and I drove a 2014 GLK. Our sales representative was Charles Bleuel. He was very courteous and professional and answered all our questions about the GLK. Our experience at Tafel Motors was pleasant and we were treated with respect.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome to Tafel Motor Company! We are so happy to hear your experience at Tafel Motors was "professional and courteous." At Tafel Motors, we are committed to providing an experience unlike any other to our clients, and we are happy Charles Bleuel ensured that is what you have received. We hope to see you and your grandson again in the future!
Normal svc appointment
As usual, my visit and svc were hassle-free. My car was ready as promised. No problems. George took care of everything, also as usual. I was also there to order my new 2016.In and out in less than an hour.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your hassle-free, satisfactory experience at Tafel Motor Company! At Tafel Motors, we truly pride ourselves on building positive relationships with each of our clients, and we are pleased to hear this has been accomplished with George Frazier and Brad Blackburn. We look forward to maintaining our positive relationship in the future!
Pleasant, no pressure
Very professional, product knowledge was great. Sales associate was easy to talk to and no pressure. The show room had a very professional atmosphere. The sales manager introduced himself and was himself professional. I would have to say every time I have visited this dealership I am always impressed. Store appearance is top notch.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We understand the negative connotations that are sometimes associated with the car buying process, and we are pleased to hear we could provide a professional atmosphere with a hassle-free experience. We also appreciate you for taking the time to share your memorable experience at Tafel Motors, and we look forward to working with you again in the future!