Bennett Buick GMC of Lebanon

I had a terrible experience with this dealership. They sold me a lemon vehicle and I had to take my vehicle to the shop 7 times total to get it repaired. All of which happened in the 2 months of having the vehicle. I'm going on my almost 4th month and my transmission is still bad. The sales manager Mike Buggs was degrading and insulting telling me that it's my fault because I chose that car and no one forced me to buy it. Yes it's used but the things that have been problems with it since the 2nd week of driving it, are things that during the inspections they should have found. This is the worst dealership in the area. That includes their sales managers, service department, mechanics and detailers. I had Sarah as my sales person and she was sweet. That is the only good thing I have to say about this place. I would post my entire review but it's too long. I have everything well documented. DON'T BUY A CAR FROM HERE!

Great service. Great service. Great service. Great service. Great service great service. Great service great service

Wait was over an hour and a half. Was told at last year's inspection about an engine leak to watch for and that the repair would be $800. No fluids leaked all year and no leak was found this time. Battery dies on me every winter, but I was told the battery is fine. Not sure what they tell me is truthful and accurate.

It’s not Ebersoles. I have a gmc truck. Went to the usual place for service and they said it’s where the Honda area was. Would have been nice to know that. Drove up there and there was no place to park or move trucks around. Wales into the service area and xxx is that. Walked past the employees and they said excuse me. Had no idea that was where you waited. Totality cluster not happy.

They are great with working with you and fixing your problems I will keep using them.

No pressure and they spent a tremendous amount of time with me. Very knowledgeable of their vehicles.

Long wait, poorly informed. Reprimanded by service staff. Watched someone almost hit a person with my car after it was on the way to being washed. Thankful that I got my service done since Honda was unable and not available to help schedule a waiting visit,

Attention to my concern about an unusual transmission noise was excellent as they tried to diagnose the problem. The rest of the service (state inspection, oil change, safety inspection, alignment) was completed properly and without problems, as far as I can determine.

I have done my service here for over 20 twenty years and have always been satisfied with quality of work and cost.

After taking my car back twice after they replaced fuel sensor it still isn't fixed .engine light back on and fuel gauge not accurate again .not happy now I guess tomorrow morning my car will go back.Thank goodness I am given loaner cars in the meantime .almost 2,000 dollars and still not fixed .