Reviews
The best customer service I’ve ever had when buying my
The best customer service I’ve ever had when buying my X5! My sales consultant, Ms. Brigid O’Sullivan, was absolutely outstanding—helpful, patient, and professional throughout the entire process. The finance manager, Mr. Ryan DeCosse, deserves a special mention as well. His knowledge and guidance made everything seamless—big salute to Ryan! I highly recommend this dealership to anyone looking to buy a BMW.
The best customer service I’ve ever had when buying my
The best customer service I’ve ever had when buying my X5! My sales consultant, Ms. Brigid O’Sullivan, was absolutely outstanding—helpful, patient, and professional throughout the entire process. The finance manager, Mr. Ryan DeCosse, deserves a special mention as well. His knowledge and guidance made everything seamless—big salute to Ryan! I highly recommend this dealership to anyone looking to buy a BMW.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We greatly appreciate your recommendation of BMW of Bloomfield Hills. It’s wonderful to hear our team left such a positive impression on you throughout the process. Enjoy your X5, and thank you for choosing us!
Just bought a used X3.
Just bought a used X3. Tessa and the whole team were just outstanding. Great customer service. Kellen and Tessa delivered the vehicle to my door, signed the papers, got a tutorial, and I'm now the proud owner of a great vehicle. Thanks!
Just bought a used X3.
Just bought a used X3. Tessa and the whole team were just outstanding. Great customer service. Kellen and Tessa delivered the vehicle to my door, signed the papers, got a tutorial, and I'm now the proud owner of a great vehicle. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always welcoming & pleasant - I have been going at this
Always welcoming & pleasant - I have been going at this dealership for over 2 decades and from service to parts to sales, everyone is always there to help with a smile and can do attitude - very reason that I still drive a BMW is the staff at this dealership.
Always welcoming & pleasant - I have been going at this
Always welcoming & pleasant - I have been going at this dealership for over 2 decades and from service to parts to sales, everyone is always there to help with a smile and can do attitude - very reason that I still drive a BMW is the staff at this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for being such a loyal customer of BMW of Bloomfield Hills. We're grateful to have served you for over two decades and appreciate your kind words about our team.
From my very first phone call to the moment I drove off
From my very first phone call to the moment I drove off in my new vehicle, the experience at this dealership was absolutely amazing. Chase reached out to inform me about lease specials, which was incredibly helpful and showed they truly care about matching customers with the best options. My salesperson, Bill, made the entire process smooth and enjoyable. He was knowledgeable, patient, and ensured every detail was taken care of leading up to delivery. Shortly after receiving my vehicle, Kellen, the dealership’s tech expert, gave me a call to check in. He even scheduled a follow-up appointment where he spent an hour walking me through my questions and concerns—extremely helpful and greatly appreciated. Everyone I interacted with was not only professional but also genuinely informative and dedicated to customer satisfaction. The entire team went above and beyond. This dealership truly sets the standard — A+ all around!
From my very first phone call to the moment I drove off
From my very first phone call to the moment I drove off in my new vehicle, the experience at this dealership was absolutely amazing. Chase reached out to inform me about lease specials, which was incredibly helpful and showed they truly care about matching customers with the best options. My salesperson, Bill, made the entire process smooth and enjoyable. He was knowledgeable, patient, and ensured every detail was taken care of leading up to delivery. Shortly after receiving my vehicle, Kellen, the dealership’s tech expert, gave me a call to check in. He even scheduled a follow-up appointment where he spent an hour walking me through my questions and concerns—extremely helpful and greatly appreciated. Everyone I interacted with was not only professional but also genuinely informative and dedicated to customer satisfaction. The entire team went above and beyond. This dealership truly sets the standard — A+ all around!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear about your great experience with BMW of Bloomfield Hills. Our team strives to make every step as smooth and informed as possible. Enjoy your new vehicle.
I just purchased a 503i from BMW of Bloomfield Hills.
I just purchased a 503i from BMW of Bloomfield Hills. I worked with Nicholle Allen, who helped make the experience seamless. I Love the car and would go back to Nicholle in a heartbeat. It's my first BMW and won't be my last!
I just purchased a 503i from BMW of Bloomfield Hills.
I just purchased a 503i from BMW of Bloomfield Hills. I worked with Nicholle Allen, who helped make the experience seamless. I Love the car and would go back to Nicholle in a heartbeat. It's my first BMW and won't be my last!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so pleased to hear that your first BMW experience with our team was smooth. Enjoy your 503i, and we wish you many great drives ahead.
Great customer service experience at BMW Bloomfield and
Great customer service experience at BMW Bloomfield and love my second X5. We’ve now bought three cars from them. Ask for Gloria Medina.
Great customer service experience at BMW Bloomfield and
Great customer service experience at BMW Bloomfield and love my second X5. We’ve now bought three cars from them. Ask for Gloria Medina.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your continued support and trust in BMW of Bloomfield Hills. We're glad you're enjoying your X5, and our team appreciates the shout-out.
I have a recent experience of buying a CPO 2023 BMW X7
I have a recent experience of buying a CPO 2023 BMW X7 and Ali was the sales rep taking care of the entire transaction. It was one of my best experience at a car dealership with excellent hospitality, professionalism and trasparency during trade-in as well as buy the BMW X7. Everything was smooth and satisfying and I strongly recommend to connect with Ali and BMW of Bloomfield Hills for your next BMW buying experience.
I have a recent experience of buying a CPO 2023 BMW X7
I have a recent experience of buying a CPO 2023 BMW X7 and Ali was the sales rep taking care of the entire transaction. It was one of my best experience at a car dealership with excellent hospitality, professionalism and trasparency during trade-in as well as buy the BMW X7. Everything was smooth and satisfying and I strongly recommend to connect with Ali and BMW of Bloomfield Hills for your next BMW buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for recommending BMW of Bloomfield Hills. We're glad our team could provide a satisfying experience with your Certified Pre-Owned 2023 BMW X7 purchase. Wishing you many safe and pleasant drives ahead.
I was impressed by Ali customer services, product
I was impressed by Ali customer services, product availability and the knowledge of cars that suited my needs. From Tony and Chris they made my dreams of walking in one day and driving away a reality. I have never felt like family with a dealership but with BMW of Bloomfield not only was I thrilled about my car I was excited about the arrives I received. Thank you.
I was impressed by Ali customer services, product
I was impressed by Ali customer services, product availability and the knowledge of cars that suited my needs. From Tony and Chris they made my dreams of walking in one day and driving away a reality. I have never felt like family with a dealership but with BMW of Bloomfield not only was I thrilled about my car I was excited about the arrives I received. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's great to hear you had such a positive experience with our team. We're pleased you felt like part of the family at BMW of Bloomfield Hills. Enjoy your new car, and thank you for sharing your thoughts with us.
I’ve been searching for a very specific X5 M50i for over
I’ve been searching for a very specific X5 M50i for over two years. I’ve been dealing with over 20 BMW dealers from coast to coast and BMW of Bloomfield Hills exceeded my expectations and delivered a pristine vehicle. I’m a fairly critical out of state buyer with high standards. Chloe, my salesperson, was a real pleasure to deal with. She provided me with all the info I requested in a very timely manner (and I asked for a lot). I would highly recommend this dealership and Chloe. This vehicle is everything I hoped it would be. Love it!! Thanks Chloe!!
I’ve been searching for a very specific X5 M50i for over
I’ve been searching for a very specific X5 M50i for over two years. I’ve been dealing with over 20 BMW dealers from coast to coast and BMW of Bloomfield Hills exceeded my expectations and delivered a pristine vehicle. I’m a fairly critical out of state buyer with high standards. Chloe, my salesperson, was a real pleasure to deal with. She provided me with all the info I requested in a very timely manner (and I asked for a lot). I would highly recommend this dealership and Chloe. This vehicle is everything I hoped it would be. Love it!! Thanks Chloe!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are pleased to hear that BMW of Bloomfield Hills met your expectations and you're loving your X5 M50i. Our team always aims to provide exceptional service. Thank you for the strong recommendation, and we hope you enjoy every moment with your vehicle.
A great experience!
A great experience! Ali was a pleasure to work with and he made it a painless process
A great experience!
A great experience! Ali was a pleasure to work with and he made it a painless process
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're grateful for your feedback. It's wonderful to know our team provided you with a seamless experience at BMW of Bloomfield Hills.
