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Killeen Volkswagen

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (98 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (98 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Killeen Volkswagen from DealerRater.

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Have dealt with this dealership for last 8 years and had

Have dealt with this dealership for last 8 years and had good experience each time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everyone was great and I really appreciate the manager

Everyone was great and I really appreciate the manager for going above and beyond to help with my purchase if it wasn't for him I wouldn't have been able to get my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great dealership.

Great dealership. Darrin is a great salesman, he helped me to get the car I want it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were very professional and kind.

They were very professional and kind. Everyone that I came in contact with were friendly and pleasant, smiling faces. Peaceful atmosphere. Even when I came in at 7 pm, and bought a car that night! Kudos to all the employees! They stayed until the job was done. Thank you to all that stayed behind the scene and the front runners. Thank you Ramon and Octavia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

They were very professional and kind. Everyone that I came in contact with were friendly and pleasant, smiling faces. Peaceful atmosphere. Even when I came in at 7 pm, and bought a car that night! Kudos to all the employees! They stayed until the job was done. Thank you to all that stayed behind the scene and the front runners. Thank you Ramon and Octavia!

They were very helpful in getting us Into the exact

They were very helpful in getting us Into the exact vehicle we wanted with a great deal we were comfortable with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was very friendly, helpful, & in good spirits,

Everyone was very friendly, helpful, & in good spirits, they went above and beyond to help me get into a new car. I definitely was satisfied with the service. They dealership was very nice and clean as well I appreciate that. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service very professional and friendly answered all

Great Service very professional and friendly answered all my questions and I really enjoyed company !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lynn and the sales manager did a wonderful job, but the

Lynn and the sales manager did a wonderful job, but the mark up prices by the owner I did not like at all, almost 6000 in mark up prices

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a fast process, very helpful.

It was a fast process, very helpful. Raymond Castillo and Everyone made the purchase fast and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service and clean environment.

Great customer service and clean environment. I met Octavia who was so welcoming and provided great services to me and helped me purchase my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.