Reviews
I always use this place very friendly and good to work with just a fantastic place
I always use this place very friendly and good to work with just a fantastic place
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Waited over 2 hours for oil change and radiator flush with an appointment. Truck overheated and needed to be returned next day for fix.
Waited over 2 hours for oil change and radiator flush with an appointment. Truck overheated and needed to be returned next day for fix.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
John, we're sorry to hear about the delay and the subsequent issue with your truck. We understand how frustrating this must have been. Our manager will contact you soon to resolve this matter. Thank you for bringing this to our attention as we strive for quality and reliability.
Outstanding service, to9k my truck in on time,did the service work in a timely manner. But most of all the service lady was Outstanding and answer all my question and treated me as family.
Outstanding service, to9k my truck in on time,did the service work in a timely manner. But most of all the service lady was Outstanding and answer all my question and treated me as family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words! It's fantastic to hear that our Service Advisor treated you like family and that your truck's service was completed on time. We are committed to providing quality and expertise. We look forward to your next visit!
Nye Ford had always been prompt and professional providing great service. My service advisor was excellent providing a welcoming environment and great communication.
Nye Ford had always been prompt and professional providing great service. My service advisor was excellent providing a welcoming environment and great communication.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We're happy to know that our Service Advisor provided a welcoming and communicative experience. Your satisfaction with our prompt and professional service is our top priority. We look forward to your next visit!
Greetings : I was very pleased with the timely service I received and NYS inspection .I also was happy that a part I needed was in stock and did not require a second trip ..I will look to NYE Ford in the future for reliable work to be done for my service vehicle ... Thank You. Laurin Plumbing inc.
Greetings : I was very pleased with the timely service I received and NYS inspection .I also was happy that a part I needed was in stock and did not require a second trip ..I will look to NYE Ford in the future for reliable work to be done for my service vehicle ... Thank You. Laurin Plumbing inc.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're pleased that our timely service and stocked parts met your needs. We aim for reliability and are excited to assist Laurin Plumbing Inc. with future service requirements.
Convenient and easy to work with. The team was flexible and helped me through the full purchase transaction.
Convenient and easy to work with. The team was flexible and helped me through the full purchase transaction.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! It's great to hear that our team's flexibility and support made your transaction easy. We strive for quality and reliability in every interaction. We hope to see you again!
These ppl are very courteous and efficient. They are pleasant to deal with and i am pleased with their service work
These ppl are very courteous and efficient. They are pleasant to deal with and i am pleased with their service work
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know you had a pleasant experience with our service. Your satisfaction with our team's efficiency and courtesy is greatly appreciated. We hope to see you again soon!
I could not be more pleased with my experience! Not only did they get my scheduled quickly but the tech was great with reaching out to my warranty company and myself to keep the process running smoothly. Thank you!
I could not be more pleased with my experience! Not only did they get my scheduled quickly but the tech was great with reaching out to my warranty company and myself to keep the process running smoothly. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're pleased that our Technician could assist you efficiently and maintain smooth communication. We value your trust in our Expertise and look forward to serving you again.
This was the best car buying experience I have had. Thank you to the team. They offered me a fair offer on my trade, and the rest of the transaction was smooth. Working with Faith was terrific.
This was the best car buying experience I have had. Thank you to the team. They offered me a fair offer on my trade, and the rest of the transaction was smooth. Working with Faith was terrific.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for this positive feedback, John!
Alisa Thayer has been wonderful about communicating with me. She has helped with problem solving for scheduling service for my car.
Alisa Thayer has been wonderful about communicating with me. She has helped with problem solving for scheduling service for my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're so pleased to hear about your positive experience with Alisa Thayer. Her dedication to communication and problem-solving reflects our commitment to quality service. We appreciate your feedback and hope to assist you again in the future!