Reviews
Alex was very knowledgeable about the interior of the car and very professional. It made for a smooth buy for me with him and Matt Keller.
Alex was very knowledgeable about the interior of the car and very professional. It made for a smooth buy for me with him and Matt Keller.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
The people I worked with, Jeff and Matt, were amazing. They were very kind. They made the whole process easy.
The people I worked with, Jeff and Matt, were amazing. They were very kind. They made the whole process easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
From walking into the dealership to completing the deal, I couldn’t ask for a more positive and professional experience!
From walking into the dealership to completing the deal, I couldn’t ask for a more positive and professional experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
One of the few places I’ve had to take a vehicle back for the same issue twice. Service is great, and the staff are friendly.
One of the few places I’ve had to take a vehicle back for the same issue twice. Service is great, and the staff are friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
Quick and friendly service. Everyone greeted me with a smile and my vehicle was back to me the same day. Great job NYE Ford
Quick and friendly service. Everyone greeted me with a smile and my vehicle was back to me the same day. Great job NYE Ford
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Super helpful, insured the best service, made everything very easy, aswell as got my truck tuned up perfectly!
Super helpful, insured the best service, made everything very easy, aswell as got my truck tuned up perfectly!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
The only reason to go there is to see Keri in service she is the very best at getting your car fixed
The only reason to go there is to see Keri in service she is the very best at getting your car fixed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
Couldn't have been easier. Scheduled on line, showed up at my appointed time and they got my truck right in. Waiting room was comfortable. Done in less than an hour. Would definitely use again. Went in for a NYS Inspection.
Couldn't have been easier. Scheduled on line, showed up at my appointed time and they got my truck right in. Waiting room was comfortable. Done in less than an hour. Would definitely use again. Went in for a NYS Inspection.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Alisa was communicative and explained all of my vehicle’s needs with great detail. The service was quick and easy! Always a great experience with her. Give this girl a raise!
Alisa was communicative and explained all of my vehicle’s needs with great detail. The service was quick and easy! Always a great experience with her. Give this girl a raise!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
The concern regarding a wheel bearing noise was not resolved. One was replaced but I’m not sure if the other 3 were looked at as the noise is still occurring. Otherwise, staff was friendly and efficient and I was not charged due to my vehicle being purchased less than 60 days prior.
The concern regarding a wheel bearing noise was not resolved. One was replaced but I’m not sure if the other 3 were looked at as the noise is still occurring. Otherwise, staff was friendly and efficient and I was not charged due to my vehicle being purchased less than 60 days prior.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
We value and appreciate your business, Lauren. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.