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NYE Ford

(720 reviews)
Visit NYE Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–5:30pm 7:00am–6:00pm
Saturday 9:00am–5:00am 8:00am–4:00pm
Sunday Closed Closed

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New (315) 366-4292 (315) 366-4292
Used (315) 366-4562 (315) 366-4562
Service (315) 231-5192 (315) 231-5192

Inventory

See all 111 vehicles from this dealership.

Incentives

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About our dealership

The team at NYE Ford would like to welcome you to our dealership in Oneida,a short drive down the NYS Thruway from Utica and Syracuse, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model.
Come See Why IT'S Gotta Be Nye!!!

Service center

Phone number (315) 231-5192

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(720 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of NYE Ford from DealerRater.

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Excellent customer service.

Excellent customer service. I was able to get a Saturday appointment and drop my vehicle off the night before. I was kept informed throughout the service received exact instructions on what to do when I picked it up after hours.

Excellent customer service.

Excellent customer service. I was able to get a Saturday appointment and drop my vehicle off the night before. I was kept informed throughout the service received exact instructions on what to do when I picked it up after hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Attendant was EXTREMELY helpful and knowledgeable.

Attendant was EXTREMELY helpful and knowledgeable. So appreciated her time, expertise and attention. Definitely will recommend.

Attendant was EXTREMELY helpful and knowledgeable.

Attendant was EXTREMELY helpful and knowledgeable. So appreciated her time, expertise and attention. Definitely will recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Service was done ahead of schedule as I was notified

Service was done ahead of schedule as I was notified along the way by Alisa. Thank you!

Service was done ahead of schedule as I was notified

Service was done ahead of schedule as I was notified along the way by Alisa. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Keri was very helpful getting my Ford Pass app

Keri was very helpful getting my Ford Pass app downloaded, connected to my vehicle and rewards count activated. Thank you!

Keri was very helpful getting my Ford Pass app

Keri was very helpful getting my Ford Pass app downloaded, connected to my vehicle and rewards count activated. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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I had a great experience with Keri in the service

I had a great experience with Keri in the service department. She’s been incredibly helpful throughout multiple appointments and always makes the process easy and stress free. When calls aren’t convenient, she responds to texts in a timely and professional manner, which I really appreciate. Excellent communication and customer service all around.

I had a great experience with Keri in the service

I had a great experience with Keri in the service department. She’s been incredibly helpful throughout multiple appointments and always makes the process easy and stress free. When calls aren’t convenient, she responds to texts in a timely and professional manner, which I really appreciate. Excellent communication and customer service all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I was very impressed with this dealership and especially

I was very impressed with this dealership and especially Alex. He was very friendly, thorough and attentive. The process of buying was very clear and straightforward with no surprises. Would go to him for my next car without hesitation. Great job! Thank you.

I was very impressed with this dealership and especially

I was very impressed with this dealership and especially Alex. He was very friendly, thorough and attentive. The process of buying was very clear and straightforward with no surprises. Would go to him for my next car without hesitation. Great job! Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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Oil change and ford part recall done in less than an

Oil change and ford part recall done in less than an hour. Fast and friendly service.

Oil change and ford part recall done in less than an

Oil change and ford part recall done in less than an hour. Fast and friendly service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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Service was quick and they finished my repairs ahead of

Service was quick and they finished my repairs ahead of schedule. Very satisfied with Cheyenne my service advisor.

Service was quick and they finished my repairs ahead of

Service was quick and they finished my repairs ahead of schedule. Very satisfied with Cheyenne my service advisor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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They got me in for an appointment in a very timely

They got me in for an appointment in a very timely manner. There was also great communication when I picked up my vehicle.

They got me in for an appointment in a very timely

They got me in for an appointment in a very timely manner. There was also great communication when I picked up my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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I have done business with NYE for nearly 2 decades.

I have done business with NYE for nearly 2 decades. Keri in the service department is the “best “ person that dealership has ever had there! Don in the body shop is also a fantastic person to work with!

I have done business with NYE for nearly 2 decades.

I have done business with NYE for nearly 2 decades. Keri in the service department is the “best “ person that dealership has ever had there! Don in the body shop is also a fantastic person to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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