Reviews
Great experience. Body shop did some repairs then I had a few service items taken care of. Both Alisa and Keri were great to deal with. They communicated what repairs were required immediate attention as well as what I could expect to replace the next time I came in for an oil change.
Great experience. Body shop did some repairs then I had a few service items taken care of. Both Alisa and Keri were great to deal with. They communicated what repairs were required immediate attention as well as what I could expect to replace the next time I came in for an oil change.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Keri is a fantastic asset to NYE, she is the reason that I continue to come back to NYE. Customer service means more to me then how fast a job can get finished
Keri is a fantastic asset to NYE, she is the reason that I continue to come back to NYE. Customer service means more to me then how fast a job can get finished
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Cory, thank you for your kind words about Keri! We're proud to have her as part of our team, and your satisfaction with our service is our top priority. We hope to welcome you back soon.
I purchased a Jeep Wrangler end of June and it had some brake issues which is understandable, I was told to drive it a bit longer and bring it in if the screeching didn’t get any better which I did. They had me there all day, using PTO to send me home with the issue unresolved. Advised them of it and they told me they were going to put me in a rental car once they got one available and take care of me since I just bought the vehicle and they wanted to make it right. It never happened and to this day I am still waiting on a call. After checking back in a few times over the last couple months. I give up and will pay to have it fixed somewhere else.
I purchased a Jeep Wrangler end of June and it had some brake issues which is understandable, I was told to drive it a bit longer and bring it in if the screeching didn’t get any better which I did. They had me there all day, using PTO to send me home with the issue unresolved. Advised them of it and they told me they were going to put me in a rental car once they got one available and take care of me since I just bought the vehicle and they wanted to make it right. It never happened and to this day I am still waiting on a call. After checking back in a few times over the last couple months. I give up and will pay to have it fixed somewhere else.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're truly sorry to hear about your experience with the brake issues on your Jeep Wrangler. We understand the frustration of spending a day without resolution and the inconvenience of waiting for a rental. Please feel free to email us at [email protected] with your contact information and our manager will reach out to you directly to address this matter. We are committed to providing reliable service and appreciate your patience.
Outstanding service and professional support as always! The Team at NYE is by far the best!
Outstanding service and professional support as always! The Team at NYE is by far the best!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our outstanding service and professional support. Our team's commitment to quality and expertise is what we strive for. We look forward to welcoming you back soon!
I noticed after I drove the vehicle off the premises the acceleration was rough and hesitating. I was not shown the carfax until I completed the deal which I probably would not have bought the vehicle if I knew that. Overall it is still a decent vehicle for what I paid. Hopefully the problem will be fixed with the acceleration. So far everyone I dealt with was very courteous.
I noticed after I drove the vehicle off the premises the acceleration was rough and hesitating. I was not shown the carfax until I completed the deal which I probably would not have bought the vehicle if I knew that. Overall it is still a decent vehicle for what I paid. Hopefully the problem will be fixed with the acceleration. So far everyone I dealt with was very courteous.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
Gwen, thank you for your review. We apologize for the inconvenience with the acceleration and the Carfax timing. Our manager will be in touch to assist you further. We value your input and strive for transparency and quality.
Satisfying with the work that they did it took time, but did it right? We'll be going back there again
Satisfying with the work that they did it took time, but did it right? We'll be going back there again
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Kenneth, thank you for sharing your positive experience! We're committed to providing quality service, and we're glad it showed. We look forward to serving you again!
Fine people to work with and very professional, The salesperson was enjoyable and knowledgeable about any of the questions I ask him
Fine people to work with and very professional, The salesperson was enjoyable and knowledgeable about any of the questions I ask him
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're glad our salesperson made your visit enjoyable and informative. We value expertise and professionalism, and we hope to welcome you back in the future.
I had my vehicle recently maintenance, the work the technicians did was outstanding and had my vehicle in and out precisely and quickly! The Nye Ford team did great!
I had my vehicle recently maintenance, the work the technicians did was outstanding and had my vehicle in and out precisely and quickly! The Nye Ford team did great!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear that you were impressed with the service and speed of our team. Thank you for recognizing our technicians' hard work. We aim to provide quality and reliability in every visit. See you next time!
Chris Webster is awesome. Highly recommend. VERY knowledgeable and professional. I only take my vehicle to him.
Chris Webster is awesome. Highly recommend. VERY knowledgeable and professional. I only take my vehicle to him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about Chris Webster. We're proud to have such knowledgeable professionals on our team. We hope to see you again soon!
Great experience from start to finish.The staff was friendly, knowledgeable, and professional. They made the whole process smooth and stress-free, answered all my questions, and made me feel comfortable throughout the entire experience.It’s refreshing to work with people who are helpful. I would definitely recommend this dealership to anyone.
Great experience from start to finish.The staff was friendly, knowledgeable, and professional. They made the whole process smooth and stress-free, answered all my questions, and made me feel comfortable throughout the entire experience.It’s refreshing to work with people who are helpful. I would definitely recommend this dealership to anyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear that you had a positive experience with our team. Ensuring a smooth and stress-free process is important to us. Thank you for recommending us, and we hope to welcome you back in the future!