Reviews
I had a great experience with NYE Ford's service department! The staff was friendly and knowledgeable, and the process for getting my warranty parts ordered was smooth and efficient.
I had a great experience with NYE Ford's service department! The staff was friendly and knowledgeable, and the process for getting my warranty parts ordered was smooth and efficient.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Service is great, location and hours are convenient. Staff could be a little warmer and less rushed, kinda seem to just be moving people through a transaction vs. working with them to make sure their visit is a great experience.
Service is great, location and hours are convenient. Staff could be a little warmer and less rushed, kinda seem to just be moving people through a transaction vs. working with them to make sure their visit is a great experience.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and are eager to better your return experience.
She does the best that she can tries to help every possible way answers the phone politely Try her hardest to get to the bottom of any problems I’ve had and I’ve had a lot
She does the best that she can tries to help every possible way answers the phone politely Try her hardest to get to the bottom of any problems I’ve had and I’ve had a lot
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
Always have a fantastic experience at Nye ford and Dylan as well as any of the service writers always make any visit easy and take care of any concerns I have.
Always have a fantastic experience at Nye ford and Dylan as well as any of the service writers always make any visit easy and take care of any concerns I have.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
Alisa Thayer was excellent to work with. She is responsive, knowledgeable and professional. I felt she was sensitive to my concerns.
Alisa Thayer was excellent to work with. She is responsive, knowledgeable and professional. I felt she was sensitive to my concerns.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Outstanding customer service and workmanship. Staff is always pleasant and knowledgeable of questions that I ask.
Outstanding customer service and workmanship. Staff is always pleasant and knowledgeable of questions that I ask.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
The best customer service anywhere. From walking in you feel welcome and wanted. The staff is absolutely amazing. Plus the waiting area is safe and clean. Let me tell you about techs that work on your vehicle. I was having electrical issues. We worked side by side to get it fixed. Plus they were outstandingly kind. Plus the friendliness. I have had pleasure of working with nye a few times. They are fast and accommodate you right away! 5 stars!
The best customer service anywhere. From walking in you feel welcome and wanted. The staff is absolutely amazing. Plus the waiting area is safe and clean. Let me tell you about techs that work on your vehicle. I was having electrical issues. We worked side by side to get it fixed. Plus they were outstandingly kind. Plus the friendliness. I have had pleasure of working with nye a few times. They are fast and accommodate you right away! 5 stars!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
I live an hour away from NYE Ford. My 2020 Ford F-150 has been there quite a few times for work...some major work. Not their fault, I bought a lemon from another dealer. They've helped me out many times. Everyone is friendly and helpful. Appreciate them all!
I live an hour away from NYE Ford. My 2020 Ford F-150 has been there quite a few times for work...some major work. Not their fault, I bought a lemon from another dealer. They've helped me out many times. Everyone is friendly and helpful. Appreciate them all!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
Very helpful, very informative, kept me updated on a step by step with how my truck progress was going
Very helpful, very informative, kept me updated on a step by step with how my truck progress was going
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
I came into the dealer they installed the new part and they checked the headlight switch to make sure that the fog lights were working and they are okay good
I came into the dealer they installed the new part and they checked the headlight switch to make sure that the fog lights were working and they are okay good
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!