Reviews
Alisa was communicative and explained all of my vehicle’s needs with great detail. The service was quick and easy! Always a great experience with her. Give this girl a raise!
Alisa was communicative and explained all of my vehicle’s needs with great detail. The service was quick and easy! Always a great experience with her. Give this girl a raise!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The concern regarding a wheel bearing noise was not resolved. One was replaced but I’m not sure if the other 3 were looked at as the noise is still occurring. Otherwise, staff was friendly and efficient and I was not charged due to my vehicle being purchased less than 60 days prior.
The concern regarding a wheel bearing noise was not resolved. One was replaced but I’m not sure if the other 3 were looked at as the noise is still occurring. Otherwise, staff was friendly and efficient and I was not charged due to my vehicle being purchased less than 60 days prior.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
We value and appreciate your business, Lauren. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.
Work was done much faster than expected…..pleasantly surprised and pleased. Would definitely recommend for body work.
Work was done much faster than expected…..pleasantly surprised and pleased. Would definitely recommend for body work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Nye ford has some really great people working for them they went out of there way to make sure I had everything I needed and more
Nye ford has some really great people working for them they went out of there way to make sure I had everything I needed and more
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
Faith McNett, saleswoman ,was very delightful and great to work with on my purchase she kept me updated on everything that was happening as soon as she got the info. The finance department was great as well easy process with no hassles
Faith McNett, saleswoman ,was very delightful and great to work with on my purchase she kept me updated on everything that was happening as soon as she got the info. The finance department was great as well easy process with no hassles
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
Nye Ford did a great job getting my truck reprogrammed for the recall. It is good to know that he was able to come to my house and Foxx the issue. I would recommend Nye Ford to everybody i know.
Nye Ford did a great job getting my truck reprogrammed for the recall. It is good to know that he was able to come to my house and Foxx the issue. I would recommend Nye Ford to everybody i know.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
Friendly, knowledgeable staff. Oil change in a timely manner. I have been going there for 7 years because of the employees.
Friendly, knowledgeable staff. Oil change in a timely manner. I have been going there for 7 years because of the employees.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
I spoke with Dave Hall from NYE today. .He was very personable and emphasized the importance of customer satisfaction and the goal of NYE to insure this goal is met. He listened to my concerns and was very helpful in correcting the problem. I am well satisfied with the call and the effort made by Mr. Hall to achieve the goal of customer satisfaction. We love our vehicle and will definitely continue to return to NYE when needed.
I spoke with Dave Hall from NYE today. .He was very personable and emphasized the importance of customer satisfaction and the goal of NYE to insure this goal is met. He listened to my concerns and was very helpful in correcting the problem. I am well satisfied with the call and the effort made by Mr. Hall to achieve the goal of customer satisfaction. We love our vehicle and will definitely continue to return to NYE when needed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
Easy to make appointment Friendly staff Clean waiting room Kept my car clean Didn’t take long to complete service
Easy to make appointment Friendly staff Clean waiting room Kept my car clean Didn’t take long to complete service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your continued loyalty and support!
Service writer was apparently too busy to explain the cost of this service, I was shocked at the cost of replacing a cabin air filter. I would have passed on this work if i had known the cost.
Service writer was apparently too busy to explain the cost of this service, I was shocked at the cost of replacing a cabin air filter. I would have passed on this work if i had known the cost.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and are eager to better your return experience.