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NYE Ford

(968 reviews)
Visit NYE Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–5:30pm 7:00am–6:00pm
Saturday 9:00am–5:00am 8:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award

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New (315) 366-4292 (315) 366-4292
Used (315) 366-4562 (315) 366-4562
Service (315) 231-5192 (315) 231-5192

Inventory

See all 165 vehicles from this dealership.

Incentives

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About our dealership

The team at NYE Ford would like to welcome you to our dealership in Oneida,a short drive down the NYS Thruway from Utica and Syracuse, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model.
Your Hometown Ford Dealer!!

Service center

Phone number (315) 231-5192

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(968 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of NYE Ford from DealerRater.

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I could not be more pleased with my experience! Not only did they get my scheduled quickly but the tech was great with reaching out to my warranty company and myself to keep the process running smoothly. Thank you!

I could not be more pleased with my experience! Not only did they get my scheduled quickly but the tech was great with reaching out to my warranty company and myself to keep the process running smoothly. Thank you!

Rating breakdown (out of 5):
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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This was the best car buying experience I have had. Thank you to the team. They offered me a fair offer on my trade, and the rest of the transaction was smooth. Working with Faith was terrific.

This was the best car buying experience I have had. Thank you to the team. They offered me a fair offer on my trade, and the rest of the transaction was smooth. Working with Faith was terrific.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for this positive feedback, John!

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Great to work with,/ fairly quick/ kept me updated throughout the whole process, witch made it easy

Great to work with,/ fairly quick/ kept me updated throughout the whole process, witch made it easy

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Alisa Thayer has been wonderful about communicating with me. She has helped with problem solving for scheduling service for my car.

Alisa Thayer has been wonderful about communicating with me. She has helped with problem solving for scheduling service for my car.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so pleased to hear about your positive experience with Alisa Thayer. Her dedication to communication and problem-solving reflects our commitment to quality service. We appreciate your feedback and hope to assist you again in the future!

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Great job, kept me updated, got me a loaner when needed, easy to get in touch with

Great job, kept me updated, got me a loaner when needed, easy to get in touch with

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! It's great to hear that our communication and service met your expectations. We value transparency and reliability, and we're glad you experienced that. Visit us anytime!

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Appointment right on time as scheduled and everything handled as it should be, Thank you!

Appointment right on time as scheduled and everything handled as it should be, Thank you!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! It's great to know that your appointment was prompt and handled correctly. We strive for excellence and reliability in our service. We can't wait to assist you again!

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The AI phone answering machine is a poor experience at best. This is further compounded by staff using the AI assistant as an excuse for poor communications. Turn off the AI disaster and go back to humans.

The AI phone answering machine is a poor experience at best. This is further compounded by staff using the AI assistant as an excuse for poor communications. Turn off the AI disaster and go back to humans.

Rating breakdown (out of 5):
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2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We apologize for the issues you experienced with our phone system and communication. Please feel free to email us at [email protected] with your contact information and our manager will be reaching out to you to discuss this further. We appreciate your feedback and are committed to improving.

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Always quick, prompt and fair service. Online scheduling makes it easy to plan around service. The video inspection is a nice touch too.

Always quick, prompt and fair service. Online scheduling makes it easy to plan around service. The video inspection is a nice touch too.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! We're pleased that our quick service and online scheduling met your needs. The video inspection is a feature we value for its transparency. We hope to welcome you back soon!

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Great service good communications service rep was very professional and. Courteous. Truck runs great thank you

Great service good communications service rep was very professional and. Courteous. Truck runs great thank you

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're grateful for your positive review! It's wonderful to hear that our professional and courteous service made a difference. Your truck's performance is important to us, and we're glad it's running well. We hope to assist you again in the future!

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Did the work perfectly and was happy to do extra. Really appreciate the thoroughness. Thank you

Did the work perfectly and was happy to do extra. Really appreciate the thoroughness. Thank you

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear you appreciated our thorough service. Your satisfaction is our priority, and we look forward to welcoming you back.

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