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NYE Ford

(853 reviews)
Visit NYE Ford
Sales hours: 9:00am to 5:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–5:30pm 7:00am–6:00pm
Saturday 9:00am–5:00am 8:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award

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New (315) 366-4292 (315) 366-4292
Used (315) 366-4562 (315) 366-4562
Service (315) 231-5192 (315) 231-5192

Inventory

See all 127 vehicles from this dealership.

Incentives

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About our dealership

The team at NYE Ford would like to welcome you to our dealership in Oneida,a short drive down the NYS Thruway from Utica and Syracuse, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model.
Come See Why IT'S Gotta Be Nye!!!

Service center

Phone number (315) 231-5192

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(853 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of NYE Ford from DealerRater.

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Went in 3x's, 1st was for timing chain and steering issue. Got it back, steering issue still there but now power steering pump was whining, wasnt when dropped off. Went back for the power steering issue and said it was the pump, got it replaced. Steering issue still present, went back again, said it was the rack and pinion but also the power steering lines where leaking. Declined repairs, my cars warranty was going to cover the rack but the hose's were not and they wanted to charge me $1300. I don't know how you charge that for hose's for one but also don't see it the other 2x's it was in for a steering issue. I don't trust them and will be taking it to another repair shop, much more to story but this gives the gist.

Went in 3x's, 1st was for timing chain and steering issue. Got it back, steering issue still there but now power steering pump was whining, wasnt when dropped off. Went back for the power steering issue and said it was the pump, got it replaced. Steering issue still present, went back again, said it was the rack and pinion but also the power steering lines where leaking. Declined repairs, my cars warranty was going to cover the rack but the hose's were not and they wanted to charge me $1300. I don't know how you charge that for hose's for one but also don't see it the other 2x's it was in for a steering issue. I don't trust them and will be taking it to another repair shop, much more to story but this gives the gist.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

"SUPREME436" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via [email protected] or respond directly to this message with the requested information. We hope to hear back from you soon.

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Excellent people and service. Easy to get in and done while I waited. Definitely recommend

Excellent people and service. Easy to get in and done while I waited. Definitely recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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Nye automotive was great to work with and very helpful when it came to purchasing my vehicle. I would definitely recommend

Nye automotive was great to work with and very helpful when it came to purchasing my vehicle. I would definitely recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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The team always takes good care of my vehicles. Keri is great to work with

The team always takes good care of my vehicles. Keri is great to work with

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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Keri always goes above and beyond to help us each time we come in for service.

Keri always goes above and beyond to help us each time we come in for service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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Keri, in the service department was really great to work with. The way she made me feel valued as a customer will keep me coming back.

Keri, in the service department was really great to work with. The way she made me feel valued as a customer will keep me coming back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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Car was great. The buying experience ended being something I’ll take going forward with me when buying a vehicle. Pressure tactics and blatant deceiving to get you to purchase extra things with the vehicle. I understand more money goes to the commission part but very unfortunate when saying certain terminology to pressure and sell something for more money in their pocket.

Car was great. The buying experience ended being something I’ll take going forward with me when buying a vehicle. Pressure tactics and blatant deceiving to get you to purchase extra things with the vehicle. I understand more money goes to the commission part but very unfortunate when saying certain terminology to pressure and sell something for more money in their pocket.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via [email protected] or respond directly to this message with the requested information. We hope to hear back from you soon.

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Prompt, professional service. The only issue is dealing with the auto-attendant. Please, just have a human answer the phone. No one wants to talk to an AI “person.”

Prompt, professional service. The only issue is dealing with the auto-attendant. Please, just have a human answer the phone. No one wants to talk to an AI “person.”

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide us with this feedback.

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Very pleased with this dealer. Great communication and finished the job in a good timely manner. Will definitely be returning in the future and referring others who may need work done! Definitely recommend!

Very pleased with this dealer. Great communication and finished the job in a good timely manner. Will definitely be returning in the future and referring others who may need work done! Definitely recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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Highly recommend the Service department. Friendly and helpful. Got my vehicle right in. Prompt service.

Highly recommend the Service department. Friendly and helpful. Got my vehicle right in. Prompt service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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