Reviews
my inspection ran out on saturday.
my inspection ran out on saturday.Called monday and got in on monday morning.I think that was great.thank you keri
my inspection ran out on saturday.
my inspection ran out on saturday.Called monday and got in on monday morning.I think that was great.thank you keri
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department took care of my needs, even though I
Service department took care of my needs, even though I didn’t buy the vehicle from them
Service department took care of my needs, even though I
Service department took care of my needs, even though I didn’t buy the vehicle from them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
Hourly labor rate makes this dealer very over priced.
Hourly labor rate makes this dealer very over priced. I will have to look elsewhere for service.
Hourly labor rate makes this dealer very over priced.
Hourly labor rate makes this dealer very over priced. I will have to look elsewhere for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialford@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Diagnostics should have been used rather than parts
Diagnostics should have been used rather than parts changing at owners expense.Change one part , if that doesn't fix it, try another at my expense, until that fixes it, hopefully.
Diagnostics should have been used rather than parts
Diagnostics should have been used rather than parts changing at owners expense.Change one part , if that doesn't fix it, try another at my expense, until that fixes it, hopefully.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We called several Ford dealers anrround Syracuse and none
We called several Ford dealers anrround Syracuse and none of them could look at it for weeks. The dealer we bought the car from was 100 miles away. We tried NYE Ford and they could take it in that day if they received it before closing which they did. It was completed the next day.
We called several Ford dealers anrround Syracuse and none
We called several Ford dealers anrround Syracuse and none of them could look at it for weeks. The dealer we bought the car from was 100 miles away. We tried NYE Ford and they could take it in that day if they received it before closing which they did. It was completed the next day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Thank you for your outstanding performance repairing my
Thank you for your outstanding performance repairing my Escape. Professional and exceptional service as always!
Thank you for your outstanding performance repairing my
Thank you for your outstanding performance repairing my Escape. Professional and exceptional service as always!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
Great price and people to do business with.
Great price and people to do business with. No hassle buying and quick turnaround. Would definitely buy from them again.
Great price and people to do business with.
Great price and people to do business with. No hassle buying and quick turnaround. Would definitely buy from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
We've been leasing our vehicles from Nye Ford for over 25
We've been leasing our vehicles from Nye Ford for over 25 years. That's approx. 12 vehicles over the 25 year span!! The people are friendly, helpful, knowledgable, and never pushy or hovering. They let you know they're there to help, but then let you do your thing until you need them. There are many other Ford dealers in central New York, but Nye Ford is our go-to for a far superior experience. We also utilize their service department for all our vehicles. Their team is great!! They get it right the first time with no surprises and they're fast!! So if you're in the market for a vehicle, see Jeff Socha, he's absolutely wonderful and one of the many reasons we return to Nye for all our vehicles.
We've been leasing our vehicles from Nye Ford for over 25
We've been leasing our vehicles from Nye Ford for over 25 years. That's approx. 12 vehicles over the 25 year span!! The people are friendly, helpful, knowledgable, and never pushy or hovering. They let you know they're there to help, but then let you do your thing until you need them. There are many other Ford dealers in central New York, but Nye Ford is our go-to for a far superior experience. We also utilize their service department for all our vehicles. Their team is great!! They get it right the first time with no surprises and they're fast!! So if you're in the market for a vehicle, see Jeff Socha, he's absolutely wonderful and one of the many reasons we return to Nye for all our vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
I found this service center to be extremely helpful and
I found this service center to be extremely helpful and works very well with customers!
I found this service center to be extremely helpful and
I found this service center to be extremely helpful and works very well with customers!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
Ross Barton very dedicated to finding the vehicle that we
Ross Barton very dedicated to finding the vehicle that we wanted and worked hard to find it.
Ross Barton very dedicated to finding the vehicle that we
Ross Barton very dedicated to finding the vehicle that we wanted and worked hard to find it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!