Reviews
She does the best that she can tries to help every possible way answers the phone politely Try her hardest to get to the bottom of any problems I’ve had and I’ve had a lot
She does the best that she can tries to help every possible way answers the phone politely Try her hardest to get to the bottom of any problems I’ve had and I’ve had a lot
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always have a fantastic experience at Nye ford and Dylan as well as any of the service writers always make any visit easy and take care of any concerns I have.
Always have a fantastic experience at Nye ford and Dylan as well as any of the service writers always make any visit easy and take care of any concerns I have.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Alisa Thayer was excellent to work with. She is responsive, knowledgeable and professional. I felt she was sensitive to my concerns.
Alisa Thayer was excellent to work with. She is responsive, knowledgeable and professional. I felt she was sensitive to my concerns.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding customer service and workmanship. Staff is always pleasant and knowledgeable of questions that I ask.
Outstanding customer service and workmanship. Staff is always pleasant and knowledgeable of questions that I ask.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The best customer service anywhere. From walking in you feel welcome and wanted. The staff is absolutely amazing. Plus the waiting area is safe and clean. Let me tell you about techs that work on your vehicle. I was having electrical issues. We worked side by side to get it fixed. Plus they were outstandingly kind. Plus the friendliness. I have had pleasure of working with nye a few times. They are fast and accommodate you right away! 5 stars!
The best customer service anywhere. From walking in you feel welcome and wanted. The staff is absolutely amazing. Plus the waiting area is safe and clean. Let me tell you about techs that work on your vehicle. I was having electrical issues. We worked side by side to get it fixed. Plus they were outstandingly kind. Plus the friendliness. I have had pleasure of working with nye a few times. They are fast and accommodate you right away! 5 stars!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I live an hour away from NYE Ford. My 2020 Ford F-150 has been there quite a few times for work...some major work. Not their fault, I bought a lemon from another dealer. They've helped me out many times. Everyone is friendly and helpful. Appreciate them all!
I live an hour away from NYE Ford. My 2020 Ford F-150 has been there quite a few times for work...some major work. Not their fault, I bought a lemon from another dealer. They've helped me out many times. Everyone is friendly and helpful. Appreciate them all!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very helpful, very informative, kept me updated on a step by step with how my truck progress was going
Very helpful, very informative, kept me updated on a step by step with how my truck progress was going
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I came into the dealer they installed the new part and they checked the headlight switch to make sure that the fog lights were working and they are okay good
I came into the dealer they installed the new part and they checked the headlight switch to make sure that the fog lights were working and they are okay good
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Went in 3x's, 1st was for timing chain and steering issue. Got it back, steering issue still there but now power steering pump was whining, wasnt when dropped off. Went back for the power steering issue and said it was the pump, got it replaced. Steering issue still present, went back again, said it was the rack and pinion but also the power steering lines where leaking. Declined repairs, my cars warranty was going to cover the rack but the hose's were not and they wanted to charge me $1300. I don't know how you charge that for hose's for one but also don't see it the other 2x's it was in for a steering issue. I don't trust them and will be taking it to another repair shop, much more to story but this gives the gist.
Went in 3x's, 1st was for timing chain and steering issue. Got it back, steering issue still there but now power steering pump was whining, wasnt when dropped off. Went back for the power steering issue and said it was the pump, got it replaced. Steering issue still present, went back again, said it was the rack and pinion but also the power steering lines where leaking. Declined repairs, my cars warranty was going to cover the rack but the hose's were not and they wanted to charge me $1300. I don't know how you charge that for hose's for one but also don't see it the other 2x's it was in for a steering issue. I don't trust them and will be taking it to another repair shop, much more to story but this gives the gist.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
"SUPREME436" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via [email protected] or respond directly to this message with the requested information. We hope to hear back from you soon.
Excellent people and service. Easy to get in and done while I waited. Definitely recommend
Excellent people and service. Easy to get in and done while I waited. Definitely recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!