Reviews
Great people that ford has working for them on time with things and always ready to help
Great people that ford has working for them on time with things and always ready to help
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to make appointment Friendly staff Clean waiting room Kept my car clean Didn’t take long to complete service
Easy to make appointment Friendly staff Clean waiting room Kept my car clean Didn’t take long to complete service
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service writer was apparently too busy to explain the cost of this service, I was shocked at the cost of replacing a cabin air filter. I would have passed on this work if i had known the cost.
Service writer was apparently too busy to explain the cost of this service, I was shocked at the cost of replacing a cabin air filter. I would have passed on this work if i had known the cost.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Great service! They got our truck in super fast and had it fixed and back to us!
Great service! They got our truck in super fast and had it fixed and back to us!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Nye ford has great service people that work for them help me with everything that I needed plus more I wanted to say thank you to them
Nye ford has great service people that work for them help me with everything that I needed plus more I wanted to say thank you to them
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I think Nye Ford is a good business but the prices are high. That's everywhere though!
I think Nye Ford is a good business but the prices are high. That's everywhere though!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding service once again. The team was very helpful and professional. I’m at ease each time I have my vehicle serviced at NYE’s in Oneida.
Outstanding service once again. The team was very helpful and professional. I’m at ease each time I have my vehicle serviced at NYE’s in Oneida.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It was a ridiculous amount of time to wait for an oil change. Two hours and 15 minutes was totally unacceptable! I was on time for my appointment and when I inquired about w why it was taking so long I was told oh they’re just finishing up the paperwork 15 more minutes. I waited before they came to tell me my car was finished. I said that was a ridiculous amount of time to wait and I was told sometimes it happens well I paid my bill and they didn’t even say thank you for all this inconvenience. My oil change should’ve been discounted to say the least I will think twice before going for service again
It was a ridiculous amount of time to wait for an oil change. Two hours and 15 minutes was totally unacceptable! I was on time for my appointment and when I inquired about w why it was taking so long I was told oh they’re just finishing up the paperwork 15 more minutes. I waited before they came to tell me my car was finished. I said that was a ridiculous amount of time to wait and I was told sometimes it happens well I paid my bill and they didn’t even say thank you for all this inconvenience. My oil change should’ve been discounted to say the least I will think twice before going for service again
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Dylan was polite and respectful and he was very helpful in my situation. An asset to the service department.
Dylan was polite and respectful and he was very helpful in my situation. An asset to the service department.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They addressed my issue quickly and made the appropriate correction. Very happy with the service they provided.
They addressed my issue quickly and made the appropriate correction. Very happy with the service they provided.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair