Reviews
Salesman was excellent but I thought the finance manager
Salesman was excellent but I thought the finance manager was rude and ill prepared for my transaction.
Salesman was excellent but I thought the finance manager
Salesman was excellent but I thought the finance manager was rude and ill prepared for my transaction.
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- Buying process —
- Quality of repair —
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for bringing this to our attention, Joseph. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to our President of Sales and to the General Manager of the dealership.
Service was quick and dealership provides a good waiting
Service was quick and dealership provides a good waiting room to wait for your vehicle to be serviced.
Service was quick and dealership provides a good waiting
Service was quick and dealership provides a good waiting room to wait for your vehicle to be serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
It was a great experience, no stress at all.
It was a great experience, no stress at all. I'm glad i chose nye vw.
It was a great experience, no stress at all.
It was a great experience, no stress at all. I'm glad i chose nye vw.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
Good experience - friendly and helpful staff members.
Good experience - friendly and helpful staff members. I can say it is best dealership in the area.
Good experience - friendly and helpful staff members.
Good experience - friendly and helpful staff members. I can say it is best dealership in the area.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
You are the best I would recommend you to most people
You are the best I would recommend you to most people thank you for all your help
You are the best I would recommend you to most people
You are the best I would recommend you to most people thank you for all your help
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
It was great service very fast very convenient.
It was great service very fast very convenient. I love it. Communication follow up definitely outstanding thank you. I always deal with the same dealership to do my service in my car. They are always very polite very professional plus they do a great job.
It was great service very fast very convenient.
It was great service very fast very convenient. I love it. Communication follow up definitely outstanding thank you. I always deal with the same dealership to do my service in my car. They are always very polite very professional plus they do a great job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
I drove from Watertown NY to Rome NYto do business with
I drove from Watertown NY to Rome NYto do business with NYE VW. My horrible experience with Bob Johnson is the reason I went to NYE. My salesmen at BJ was amazing, however that being said, the management was not. Max and the team at NYE made buying experience a good one!
I drove from Watertown NY to Rome NYto do business with
I drove from Watertown NY to Rome NYto do business with NYE VW. My horrible experience with Bob Johnson is the reason I went to NYE. My salesmen at BJ was amazing, however that being said, the management was not. Max and the team at NYE made buying experience a good one!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
Excellent service-got my Touareg in very quickly and
Excellent service-got my Touareg in very quickly and everyone was very knowledgeable and friendly to deal with.
Excellent service-got my Touareg in very quickly and
Excellent service-got my Touareg in very quickly and everyone was very knowledgeable and friendly to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Everything went very smoothly.
Everything went very smoothly. Loaner car and communication was excellent.word 1 word 2 word 3
Everything went very smoothly.
Everything went very smoothly. Loaner car and communication was excellent.word 1 word 2 word 3
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Always great staff and service with the many cars we have
Always great staff and service with the many cars we have purchased there over the years. We appreciate that we can trust them whether we are buying or getting our cars serviced.
Always great staff and service with the many cars we have
Always great staff and service with the many cars we have purchased there over the years. We appreciate that we can trust them whether we are buying or getting our cars serviced.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!