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Sun Chevrolet

(970 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(970 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sun Chevrolet from DealerRater.

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Transaction was easy and no pressure sales from the

Transaction was easy and no pressure sales from the dealership. Great communication between me and the salesman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your positive review! We look forward to your next visit! Take care!

Dealer response

We really appreciate your positive review! We look forward to your next visit! Take care!

Salesmen get with the first looks as you are lost,stay

Salesmen get with the first looks as you are lost,stay with you tell your done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Greg, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Chris Rhodes is very helpful and I definitely recommend

Chris Rhodes is very helpful and I definitely recommend him when looking for a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Anthony, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Started with a phone call.

Started with a phone call. They got me in to the exact car I wanted. Smoothest buying experience ever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Dan was well informed about the vehicles, and easy to

Dan was well informed about the vehicles, and easy to work with. Highly recommend if you are in the market for a Chevrolet!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Better than most dealers considering that car buying is

Better than most dealers considering that car buying is one of the worst experiences ever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the high star rating! We look forward to your next visit! Take care!

Loved my experience.

Loved my experience. They always treat with the best experience. Hands down the best team with the best prices. Sun Chevy may be a bit of a distance but for sure worth it for their prices and how they treat their customers. Make sure to pay them a visit and get your great deal like I did!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

Josh was great to work with, he made the process simple

Josh was great to work with, he made the process simple and was efficient with my time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

The WORST frauds are at Sun Chevrolet and I could not

The WORST frauds are at Sun Chevrolet and I could not recommend this dealership any less. Our lease was almost up and we were looking for a used 3rd row SUV. We were not looking at a trade in and didn?t even take that car with us to look at a VW Atlas. They did not let us offer any less than the asking price, and we were not so impressed with negotiating. Salesman came to us and said they were offering to pay our last lease payment. He said they don?t normally do that but they would make the payment and return the lease to Mazda. As we were about to leave the ?manager? walks out and is negotiating monthly payments NOT sale price. They automatically add rust warranties to the sale price for $1599. I told the salesman during negotiating that I didn?t want the warranties and he had a panicked look on his face and insisted on it only being 15 dollars a month. We agree to buy the car full price and come back two days later at an appointed time they say they will have everything ready by. Of course they?re not ready and leave my husband anxious to just sign the papers and get out of there. They gave us the car without gas and did not get around to detailing the car. What they ended up doing was sneaking our last lease payment to our loan without telling us. So now we were the ones paying it with tax and interest! They could not show proof of doing any of the warranty rust protection they forced us to buy. When they were caught with the lease payment on our loan, they said we could come in and redo the loan paperwork, but they absolutely could not remove the warranties even though they were caught lying. We were so disgusted with this entire experience we ended up returning the car. They tried dragging their feet with our down payment back but my husband insisted they run his card. They are using deceptive pricing tactics to get you to come in and padding the price with these false warranties. Beware that they are more worried about selling you snake oil than a car. Chevrolet should be embarrassed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Wesley, Thank you for sharing your feedback. We regret to hear that your experience didn't meet your expectations. Our goal is always to provide clear and transparent information throughout the car-buying process, and we regret any misunderstanding regarding the optional products and lease payoff details. We'd appreciate the opportunity to go over your concerns and find a way to make things right. Please reach out to us at 315-687-7231 at your earliest convenience so we can discuss this further. We truly value your business and appreciate the chance to address your concerns.

We dealt with Chris and he was wonderful to deal with

We dealt with Chris and he was wonderful to deal with very knowledgeable friendly made buying a car stress free

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sun Chevrolet! We hope to see you soon!