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2025 consumer dealer award
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2025 consumer dealer award

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Reviews

(141 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Marin Subaru from DealerRater.

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Pleasant greeting, took car in on time; explained

Pleasant greeting, took car in on time; explained everything that was to be done. Only negative was the first advisor tried to upsell on work!

Pleasant greeting, took car in on time; explained

Pleasant greeting, took car in on time; explained everything that was to be done. Only negative was the first advisor tried to upsell on work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback! We are glad to hear your visit started off smoothly. However, we apologize for any discomfort caused by our advisor and will share these comments internally. See you next time at Marin Subaru!

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Very friendly people all around and was happy with the

Very friendly people all around and was happy with the results. Would definitely recommend these guys

Very friendly people all around and was happy with the

Very friendly people all around and was happy with the results. Would definitely recommend these guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Cristian, thank you for the glowing review! We're glad you had a great experience with our team. We appreciate your support and we hope to see you again at Marin Subaru.

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I’ve been bring my BRZ here for the past 5yrs of

I’ve been bring my BRZ here for the past 5yrs of ownership. Always great work from the Subie crew. I am disappointed thought with my experience this time around. I have always brought my BRZ for the 5 years of ownership to get work done. Not sure if the techs got lazy or what changed but they complained my car was “too low.” When in the past it was never an issue. Due to this change or i guess experience, I will have to take my business else where. Wasn’t a bad time more like a let down and a disappoint meant that work wasn’t able to get done on my car, when it was never a problem before.

I’ve been bring my BRZ here for the past 5yrs of

I’ve been bring my BRZ here for the past 5yrs of ownership. Always great work from the Subie crew. I am disappointed thought with my experience this time around. I have always brought my BRZ for the 5 years of ownership to get work done. Not sure if the techs got lazy or what changed but they complained my car was “too low.” When in the past it was never an issue. Due to this change or i guess experience, I will have to take my business else where. Wasn’t a bad time more like a let down and a disappoint meant that work wasn’t able to get done on my car, when it was never a problem before.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty over the past five years and for sharing your experience. We are sincerely sorry to hear we let you down this time. We will certainly share this feedback with our team and do what we can to make this right. If you have any questions, please feel free to reach out directly. -The Marin Subaru Team

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This is my second Subaru.

This is my second Subaru. Mario in the service department always knows me when I come in. He had helped me with technical questions I have had. Just had my 60k tune up. I was given a loner car and a free car wash.

This is my second Subaru.

This is my second Subaru. Mario in the service department always knows me when I come in. He had helped me with technical questions I have had. Just had my 60k tune up. I was given a loner car and a free car wash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a repeat customer and for choosing Marin Subaru again! We are so grateful for your support and will be sure to pass your kudos along to Mario and the team. Have a great day and see you next time!

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Service advisor Mario Rodriguez is a number one!

Service advisor Mario Rodriguez is a number one!what a wonderful employee you have here

Service advisor Mario Rodriguez is a number one!

Service advisor Mario Rodriguez is a number one!what a wonderful employee you have here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that Mario has provided excellent service. Thanks for choosing Marin Subaru!

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Honest, Timely, Personally involved and very

Honest, Timely, Personally involved and very Professional. Makes one feel good going there. Love our Subaru and your caring dealership.

Honest, Timely, Personally involved and very

Honest, Timely, Personally involved and very Professional. Makes one feel good going there. Love our Subaru and your caring dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We love to hear it, Dave! Thank you for choosing Marin Subaru and for sharing your experience with our team. See you next time!

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My husband I have been doing business with Marin Subaru

My husband I have been doing business with Marin Subaru since 2005 . Is there anything else to say ? Our most recent visit was 9/06/2025 . Mario greeted us warmly , took very good care us and the car . It is truly a pleasure dealing with everyone at the dealership .

My husband I have been doing business with Marin Subaru

My husband I have been doing business with Marin Subaru since 2005 . Is there anything else to say ? Our most recent visit was 9/06/2025 . Mario greeted us warmly , took very good care us and the car . It is truly a pleasure dealing with everyone at the dealership .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and loyalty since 2005! We're glad Mario and the Marin Subaru team took great care of you. We look forward to serving you again!

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Felipe knew I was under a time restraint and worked to

Felipe knew I was under a time restraint and worked to get my new tire ordered and installed within one day. Thank you for the efficient and personable service.

Felipe knew I was under a time restraint and worked to

Felipe knew I was under a time restraint and worked to get my new tire ordered and installed within one day. Thank you for the efficient and personable service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad Felipe could assist promptly at Marin Subaru. Safe travels and see you next time!

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Every time l bring my car in for service the work done

Every time l bring my car in for service the work done very well. Service staff are welcoming nd friendly.

Every time l bring my car in for service the work done

Every time l bring my car in for service the work done very well. Service staff are welcoming nd friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your awesome feedback about our team! Your support is appreciated by all of us at Marin Subaru.

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I love my new 2025 hybrid Subaru Forester!

I love my new 2025 hybrid Subaru Forester! It’s so advanced from my last one. I am a third forester owner- my first 1998 and the last one 2015, which I sold to my nephew- he now is a Subaru convert! Can’t wait to take it on a road trip- such a smooth ride.

I love my new 2025 hybrid Subaru Forester!

I love my new 2025 hybrid Subaru Forester! It’s so advanced from my last one. I am a third forester owner- my first 1998 and the last one 2015, which I sold to my nephew- he now is a Subaru convert! Can’t wait to take it on a road trip- such a smooth ride.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2025 Subaru Forester Hybrid! We’re honored to be part of your Forester journey and we wish you many miles of smooth adventures. Enjoy your road trips, and thank you for choosing Marin Subaru!

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