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Meet Steve Bjorklund

Steve Bjorklund headshot
New Car Sales Manager
(11 reviews)
Industry experience 38 years
Dealership experience 18 years

Reviews

We had a great experience with you!

We had a great experience with you!! Ed was wonderful educating us on the product and was so patient from the minute we walked in till I drove away in my new car!! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I am in the car business.

I am in the car business. This was without a doubt the best buying experience I have seen in a long time! Ed and Steve were a pleasure to have worked with!!! I would recommend this dealership to anyone in the market for a Mercedes Benz!!! PERIOD

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ed B was amazing!

Ed B was amazing! Efficient & thorough explanation of my new MB options, paperwork, etc. The dealership found me the exact car I wanted as well. Thank you to the entire West Chester team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Christian was awesome!

Christian was awesome! He should be rewarded! He was an excellent sales rep. Having my car built on the website was a challenge. Dispite my concerns he was always reassuring and positive. Look for Christian when you go to Mercedes Benz of west Chester.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Christian and Steve and the entire staff were very

Christian and Steve and the entire staff were very friendly, helpful, patient. They were awesome! I got the exact car I wanted and the process was extremely smooth thanks to them! Very happy with the Westchester team and I would definitely recommend 10 out of 10.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional, courteous, helpful and customer oriented.

Professional, courteous, helpful and customer oriented. Best dealership I have ever encountered or dealt with from the time you entered until you left with a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I’ve never been more insulted in my life.

I’ve never been more insulted in my life. They tried buy my car from me for thousands less than others were offering and much less than retailers were selling them for. Awful experience save your money and go elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Christian Martinez is a great representative of MB of WC.

Christian Martinez is a great representative of MB of WC. He is very knowledgable, professional, low key and a really nice guy. Five star experience with everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very relaxed atmosphere and extremely attentive account

Very relaxed atmosphere and extremely attentive account manager, Ed Belland. Never felt pressured and all questions answered. Ed stayed late to train on the car. Highly recommend him and the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Simply the best buying experience one could hope for.

Simply the best buying experience one could hope for. Christian and the team at MB of West Chester went above and beyond to get me in the right car on short notice, and without any hassle. I’ll never buy a car anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.