Reviews
Friendly, efficient and clean.
Friendly, efficient and clean. It was a positive experience from the start to the finish.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Although my vehicle is fairly new I have had great
Although my vehicle is fairly new I have had great experience using Morrie’s Grand Ledge Ford service department when needed. They keep in contact with you for the entire process. And the valet service is so handy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful 5-star rating! We appreciate your support and look forward to serving you again.
2 hour wait to do the paperwork after I set an
2 hour wait to do the paperwork after I set an appointment. Had to leave with dealer plates after I paid for the car.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Extremely pleased with the car buying experience at Grand
Extremely pleased with the car buying experience at Grand Ledge Ford . Ben (salesman) and Lindsey (financial person)) went above and beyond. Highly recommend this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy to hear that our team took great care of you! Thank you for sharing this feedback. It's great to know that the process went smoothly and efficiently. Hope to see you down the road!
First time customer was very impressed from Beginning to
First time customer was very impressed from Beginning to end. Making the appointment went smooth very polite and friendly arrived and was taking care of immediately Kory H was very nice got me in and out I’m less then an hour.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear that our team could take care of your vehicle repairs! Thank you for sharing this feedback. It's great to know that the service process went smoothly and efficiently. Hope to see you down the road!
Jason was excellent in answering my questions His
Jason was excellent in answering my questions His professionalism was deeply appreciated Thanks again Jason
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oh yay! This is awesome to hear! Thank you for sharing and thank you for your business as well. Let us know when you need our help next!
The service department, in particular Cory, is top notch
The service department, in particular Cory, is top notch all around. Promptness, professionalism, communication, and honesty are consistent qualities that makes this department stand out.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the feedback! We truly appreciate it. If there is anything we can assist with in the future, please let us know!!
Jason was extremely helpful and fixed a problem two other
Jason was extremely helpful and fixed a problem two other mechanics couldn’t figure out! The only downside was the cost, which was out of his control. We appreciate the great service!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Awesome! We are so glad that we were able to help! Thank you for trusting in us and choosing our team for your service business. You know if you need anything in the future, we will always be happy to help. Take care!
Always great service focused on the customer!
Always great service focused on the customer! Shuttle service is a great addition to their service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome! Thank you for letting us know and thank you for your business as well. We are glad that you enjoyed your experience and our shuttle here. Next time you need our help just let us know!
Chris, the customer service kept me informed with the
Chris, the customer service kept me informed with the progress in my car. He also located a loaner for me to drive while my car was being worked on. However no mention of the possibility of a loaner until I reached out to my home dealership and was told that the responsibility of getting a loaner fell on Morrie’s Ford since that was where the work was being done and I called Chris to start that process.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you very much for your time, business, patience and understanding. We greatly appreciate you choosing Morrie's Grand Ledge Ford Lincoln for your service needs and we will look forward to helping you again!