Reviews
They are extremely helpful and go out of their way to...
They are extremely helpful and go out of their way to make sure satisfied. Was done quicker than they said it would be. Very polite
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much Jennifer! We really appreciate it!
Easy access to appointment scheduling technicians and...
Easy access to appointment scheduling technicians and staff available when I arrived done when promised. Staff was helpful and polite. Estimate was right on even a bit less
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much Bill! Let us know if you ever need help, we’ll be there.
Had a Maintenance alert on Sunday. Got an appointment...
Had a Maintenance alert on Sunday. Got an appointment on-line for Monday 8am. 9:15 I was home and my car was all serviced! Very fast and thorough
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear from you! We really appreciate your continued support and look forward to serving you for many more years to come at AutoFair Honda.
Quick, kind, and all around it was a great experience. I...
Quick, kind, and all around it was a great experience. I got more than I bargained for and it definitely made my day a lot better!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks Darien! We are so happy that you loved your experience and we were able to help!
When checked in they didn’t have my appointment. No car...
When checked in they didn’t have my appointment. No car clean available even though when purchasing the car they stated free car cleaning per visit
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention and we’re sorry to hear about your experience. We strive to provide all of our customers with a world class experience and apologize that we have let you down. Please contact our Service Director John St. Hilaire at jsthilaire@autofair.com or 603-634-4760.
I was very happy with the service I received today at...
I was very happy with the service I received today at Autofair Honda. Liam was helpful in explaining the service to be completed as well as a question I had on future appointments.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review your experience with us Jills, it means more to us than you can imagine.
great service and customer service. staff is always happy...
great service and customer service. staff is always happy to help. prices arw fair and reasonable. i get all my work done here and would suggest it to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jen, thank you for continued loyalty and patronage. Please know how much this review means to us.
Tae Kang is great! Fast and to the point! Doesn’t waste...
Tae Kang is great! Fast and to the point! Doesn’t waste your time on the fluff. Would recommend him to anyone buying a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re humbled and grateful that you took the time to review Tae Kang! Thank you!
Dropped the 2020 Pilot off for 2 recalls, but two days...
Dropped the 2020 Pilot off for 2 recalls, but two days before my appointment the window button on drivers side door would not put down passenger side window. Tim was very attentive to my concerns, turns out just needed to be reprogrammed. Easy fix. Car was done in less than 45 mins. Great job service department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Angie, we’re thrilled you enjoyed the service! Thank you, thank you, thank you for taking the time to provide the incredibly positive feedback.
Brought vehicle for rear differential oil change. I...
Brought vehicle for rear differential oil change. I requested tires to be filled pressure was low 30psi. Nelson said it would be checked with the included inspection: When car was returned pressure was still 30 psi. Did mechanic change the oil?i have doubts. Not Nelson’s fault
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention and we’re sorry to hear about your experience. We strive to provide all of our customers with a world class experience and apologize that we have let you down. Please contact our Service Director John St. Hilaire at jsthilaire@autofair.com or 603-634-4760.