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Unity Cadillac

(331 reviews)
2020 consumer dealer award
View 1 awards
2020 consumer dealer award

Reviews

(331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Unity Cadillac from DealerRater.

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Deshaun and Taisha were patient, professional and took

Deshaun and Taisha were patient, professional and took good care of my car and me.

Deshaun and Taisha were patient, professional and took

Deshaun and Taisha were patient, professional and took good care of my car and me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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It’s the worst dealer in the area sorry to say it but

It’s the worst dealer in the area sorry to say it but since I bought a truck from them it’s been a problem

It’s the worst dealer in the area sorry to say it but

It’s the worst dealer in the area sorry to say it but since I bought a truck from them it’s been a problem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We're sorry to hear about the issues you've been experiencing with your truck. We strive for customer satisfaction and it's concerning that we've fallen short in this instance. Please reach out to our Customer Care at customercare@unitycadillac.com so we can address these problems directly. Thank you.

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Dashaun was courteous and professional keeping me updated

Dashaun was courteous and professional keeping me updated every step of the way. He helped the wait not feel as long, thanks again !

Dashaun was courteous and professional keeping me updated

Dashaun was courteous and professional keeping me updated every step of the way. He helped the wait not feel as long, thanks again !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your stellar feedback about Dashaun! We’re grateful to have him on our team. We hope you visit Unity Chevrolet of Newburgh again. Take care!

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Easy to make the appointment.

Easy to make the appointment. Service was done in ya timely and efficient manner. Satisfied customer.

Easy to make the appointment.

Easy to make the appointment. Service was done in ya timely and efficient manner. Satisfied customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad everything went smoothly and on time! Thanks from all of us at Unity Chevrolet of Newburgh.

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Dashaun was excellent and my vehicle was serviced in good

Dashaun was excellent and my vehicle was serviced in good time! This is why I go to Unity.

Dashaun was excellent and my vehicle was serviced in good

Dashaun was excellent and my vehicle was serviced in good time! This is why I go to Unity.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad you can count on the Unity Chevrolet of Newburgh team to provide swift, seamless service. See you next time!

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The service adviser incredible knowledgeable and super

The service adviser incredible knowledgeable and super friendly she knows how to get the job done efficiently

The service adviser incredible knowledgeable and super

The service adviser incredible knowledgeable and super friendly she knows how to get the job done efficiently

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our service adviser impressed you with her knowledge and friendliness at Unity Chevrolet of Newburgh. Thank you for sharing your experience!

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Back in 11 of 2022 wanted to order a 2023 Corvette

Back in 11 of 2022 wanted to order a 2023 Corvette Stingray and the Sales Person did not Know how to do it and wanted 5K Over MSRP and Could Not Give Me a Price on my Trade In

Back in 11 of 2022 wanted to order a 2023 Corvette

Back in 11 of 2022 wanted to order a 2023 Corvette Stingray and the Sales Person did not Know how to do it and wanted 5K Over MSRP and Could Not Give Me a Price on my Trade In

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

It's disappointing to hear about your experience trying to order a Corvette Stingray. We strive for knowledgeable service and fair pricing, so it's concerning that this wasn't reflected during your visit. If you're open to discussing this further, please reach out at your convenience. Thank you, Jamie Brown - Customer Care Manager - 845-353-1919 x 3151

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Ken was very helpful and polite took very good care of me

Ken was very helpful and polite took very good care of me and my car

Ken was very helpful and polite took very good care of me

Ken was very helpful and polite took very good care of me and my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad Ken took great care of you and your car at Barton Chevrolet Cadillac. Thanks for choosing us!

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Lady who sign me in was exceptional kind & very

Lady who sign me in was exceptional kind & very knowledgeable. Everyone is very friendly and helpful. The work is fast.

Lady who sign me in was exceptional kind & very

Lady who sign me in was exceptional kind & very knowledgeable. Everyone is very friendly and helpful. The work is fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Unity Chevrolet of Newburgh provided you with exceptional service! It's great to know the process was friendly and efficient. Thanks for sharing your experience!

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Bernardo repaired the damage to my jeep- he is a good

Bernardo repaired the damage to my jeep- he is a good asset to your dealership! I will definitely let my friends know about Bernardo

Bernardo repaired the damage to my jeep- he is a good

Bernardo repaired the damage to my jeep- he is a good asset to your dealership! I will definitely let my friends know about Bernardo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting Bernardo's excellent work at Unity Chevrolet of Newburgh! We're delighted to know he made such a positive impression, and we appreciate your recommendation.

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