Jeff Wyler Hyundai of Fairfield

Wasted my time on working a deal. Stated they’d give me what I want on trade in value then magically the dealer discount disappeared to make up for the cost. Did they really think I’d not notice? Probably not, but when I called it out they said oh we can’t give you that discount if we are giving you the trade amount you want. A total waste of time after I tried twice to shut down the conversation but the sales guy was adamant. The salesperson that reached out didn’t have much knowledge on the product for basic questions. He told me about a vehicle not even listed on the website and didn’t know about advertised pricing. He was quick to want to send me stuff on their vehicle without address my trade in. They came in under what I wanted—-which was fine. Then they were adamant about trying to strike a deal and get numbers. They gave me what I wanted in trade in then took away their dealer discount. That’s slimy as xxxx. The manager states I have no merit on my claims yet I have the online proof of the dealer discount and them taking it away to backdoor the trade in. A bunch of quacks at this dealership.

Disappointment. Staff doesn’t follow up. I thought I would try a Hyundai Santa Cruz. Never had this much difficulty getting someone to sit down and write out the offer comparison. Guess they don’t need to sale vehicles.

Service department has no clue how to run a business. They lie about appointments on warranty work. Take your car anywhere else

Great experience. Everyone was very down to earth and personable. Made buying a car fast and easy. Got financed quick with a great rate. They?ve got my business!

When I arrived, it was obvious that both sales and service were extremely busy and I contemplated coming back at another time. But I had an awesome, hassle free experience purchasing my Elantra N Line with Mitch. He took the time to explain my options in detail and made sure I had no surprises in the process. Brook in finance was a dream to work with, zero pressure,and had my paperwork together in record time. I mentioned I had a question about the sound of the AC from the outside the car and she had a service tech came up, check and explained the vents were simply closed and relieved my concerns. This was my 6th new car purchase and the team at Fairfield Hyundai outshined every single dealership I've ever worked with.

Had a very pleasant experience in service. They came out to treat me once I pulled in went over my vehicle with me then showed me to the lounge and pointed out the snacks and WiFi password. A bit later I got a video from the technician and the advisor reviewed the recommendations with me. I decided to wait to next time but I will be back they were very nice.

We bought a Hyundai Palisade from David Steele in Feb 2025. Not only did we get a vehicle I love but we made a friend for life. Everyone there was wonderful and I would recommend anyone to go there for a vehicle.

Friendly and knowledgeable staff. Good variety of inventory to check out. Even open on Sunday when most places aren’t.

My experience with leasing my 2025 Nissan Venue has been a wonderful experience so far. They helped me find a vehicle to suit my budget and finance was exceptional with their knowledge and customer service.

Super nice employees and managers! I have bought two cars from them; and service has been wonderful to work with!