Serra Honda Brighton

Great service department! Had my car serviced at Serra Brighton for over 11 years. I have always trusted the service advisors professional guidance regarding proper maintenance of my vehicle. For this reason I have always felt confident driving my vehicle near or far. Because of the great service I had received on my vehicle I was able to trade it in for a very good price towards the purchase of a new Honda. You bet this Service department will be the one to do all maintenance on my new vehicle, just like the last one! Special Thanks to Rob and Gary, The best Service advisory ever :)

This dealership came through for me when my first van I bought turned out to be a lemon!!

Morgan is very professional, courteous, listening, and understanding our concern. The whole process is transparent, open and smooth.

Recall service on our CRV was completed in record time. Unfortunately the car wash was terrible this time.. Didn’t wipe down the windows now have water spots on the windows and whole car. Won’t do it again it use to be a great extra service and the car came out great.

I purchased my 07 Ridgeline from Perre on 12/20/22 which was pleasant but he was supposed to fix the hood release...I was disappointed that it didnt get done when I came back the next day to pick it up. I had my truck 31 days and my stopped moving ,had it towed to Brighton dealership...I asked for a diagnostic report and I feel I've been getting a run around and I'm struggling to find $2100 more to put into. Geordie, the service advisor said they would work with me but I still have not received a written estimate, I signed on but never received a copy....I will go elsewhere

This dealership was absolutely amazing !!! I talked to Gary SlyField about my 2020 honda pilot making a cracking popping noise from the sound system that other honda dealerships could not figure out what it is and he got me in right away and fixed it. GARY Was so compassionate and so understanding. I highly recommend anyone who is looking for a Honda or need anything looked at with their Honda to go see Gary Slyfield. He fixed my Honda in one day and was able to order parts for me really fast ! I had a long roadtrip for that same week and he understood completely about that noise the Honda was making and how horrible it would have been to drive far distance with it. Thank you so much Gary for taking the time to fix My Honda and for being so compassionate and understanding . I will definitely be going back to you for my future Hondas!

Salesperson responded to me promptly answered my questions and said they would get back to me when they have 2023 inventory.

Darryl was very professional and informative. He made purchasing a new car a good experience.

Very professional team. Personalized service and great troubleshooting I have worked with several dealerships but prefer the Brighton team

Serra Honda Grandville, Michigan was speedy responding to my email inquiry. Everyone was readily availble, informative, fair and not pushy.