Ed Morse Chrysler Dodge Jeep RAM Muscatine

My experience was fair, but the salesman could have been better to work with in my opinion. And my recent visit to service was less than expected which is very sad. I bought from a dealership because of the warranty and guarantee of good service when needed. My issue was not resolved by the dealership. But a shade tree mechanic was able to fix it.

Brandon is my number one sales person I go to when looking for a new vehicle. He is always making sure you find something you like and makes sure you are in your price range.

Still No notification on my zeridium claim, I would like all the claim paperwork sent to me. I never received a call back even after I called and texted. No matter if you like me or not that doesn’t mean you can not follow through with something I bought there. I would like resolution to this incident. But hey you made money off me with the purchase of vehicle, zeridium and now all my service work that you guys won’t do because you will not communicate.

Courteous and friendly staff. Timely service. Easy to make appointment. Waiting area comfortable and clean

Staff very courteous, service was good explained everything and job was done in timely fashion

They were very helpful with everything and got me the car I really love plus Alex didn't pressure me and he waited until I got over my health issue I appreciate everything he did for me

Our truck buying experience was effortless and very easy! We knew what we wanted to buy and they made it happen for us!

While purchasing my 2022 Jeep, I was in and out in less than an hour, driving away with it. Great customer service. Shannon is the greatest salesperson ever. She always asks my preferences, and has multiple vehicles to choose from once I'm there. I would recommend them to all my friends and family. I know this is the only dealership my husband and I will buy from again.

Shannon was great to work with, great experience! I would definitely return in the future.

I have been going to this dealership for 15 years now and have always had excellent customer service with the purchases of new vehicles and the service afterwards.