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Northridge Toyota

(848 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00am
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00am
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–4:00pm
Sunday 10:00am–8:00pm Closed

Reviews

(848 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northridge Toyota from DealerRater.

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Great customer service in the service department

I was bringing both mom my cars and purchasing and extended service warranty and both Sam and Javier were wonderful and got me everything I needed and were flexible with the times I brought the cars in so that I could bring both back and forth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great team! Excellent experience.

The team at Northridge was excellent and answered all my questions and helped me to find the model I was looking for. Christian even traveled up to Ventura to get it. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Five Stars Service

Kevin Silva was amazing, five stars service , quick , transported back and forth and stayed on line with me to make sure the driver found me, thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Best service

I want to put a shout out to Kevin he made me feel comfortable and was very nice. This was my first time at a Toyota service and I was not familiar with the process and he help me through it and made sure I was informed about other services. I would recommend anyone to go there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service

Kevin was helpful and even made my next service appointment. He tried to upsell me about Toyota Care which sounded good but for me right now it’s not a budget item for me at this time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

RE: Dependable friendly service at Northridge Toyota

Northridge Toyota is stellar. I just serviced my Toyota Corolla IM and they did an awesome job! Kevin Silva was friendly and kind. He was courteous and i knew my precious IM was in good hands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Service

Schedule was on time. Efficient and professional service. Easy communication of what needs to be done. The waiting time was accurate and the waiting area was comfortable and clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service

Excellent service and follow up.. Texted as to when the vehicle would be ready and promptly handled my cash out and provided me with a discount; which was very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Max was great

It was my first time buying a new car. I came in and Max was so helpful. I left to just go see what other dealers would tell me and came back to Northridge Toyota because Max treated me the best and was most helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Loved it from the very first second!

Jorge was exceptional! I just came in to check prices and the extra care and support that Martinez gave me was top notch, I had to buy the car. The Canry Hybrid was the best decision ever. I will send all my friends here! I will be waiting for you guys at the restaurant HOM on Ventura in Woodland Hills! ^_^

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.