Reviews
Great customer service in the service department
I was bringing both mom my cars and purchasing and extended service warranty and both Sam and Javier were wonderful and got me everything I needed and were flexible with the times I brought the cars in so that I could bring both back and forth.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great team! Excellent experience.
The team at Northridge was excellent and answered all my questions and helped me to find the model I was looking for. Christian even traveled up to Ventura to get it. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Five Stars Service
Kevin Silva was amazing, five stars service , quick , transported back and forth and stayed on line with me to make sure the driver found me, thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best service
I want to put a shout out to Kevin he made me feel comfortable and was very nice. This was my first time at a Toyota service and I was not familiar with the process and he help me through it and made sure I was informed about other services. I would recommend anyone to go there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Kevin was helpful and even made my next service appointment. He tried to upsell me about Toyota Care which sounded good but for me right now it’s not a budget item for me at this time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
RE: Dependable friendly service at Northridge Toyota
Northridge Toyota is stellar. I just serviced my Toyota Corolla IM and they did an awesome job! Kevin Silva was friendly and kind. He was courteous and i knew my precious IM was in good hands.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
Schedule was on time. Efficient and professional service. Easy communication of what needs to be done. The waiting time was accurate and the waiting area was comfortable and clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Excellent service and follow up.. Texted as to when the vehicle would be ready and promptly handled my cash out and provided me with a discount; which was very nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Max was great
It was my first time buying a new car. I came in and Max was so helpful. I left to just go see what other dealers would tell me and came back to Northridge Toyota because Max treated me the best and was most helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Loved it from the very first second!
Jorge was exceptional! I just came in to check prices and the extra care and support that Martinez gave me was top notch, I had to buy the car. The Canry Hybrid was the best decision ever. I will send all my friends here! I will be waiting for you guys at the restaurant HOM on Ventura in Woodland Hills! ^_^
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
