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Step One Chevrolet

(380 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 296-5842 (888) 296-5842
Used (855) 830-6609 (855) 830-6609
Service (888) 572-7068 (888) 572-7068

Reviews

(380 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My aunt found a fantastic car at a great price she was

My aunt found a fantastic car at a great price she was very pleased with everyone at the dealership especially the salesman Henry Corley he did a fantastic job helping my aunt and mom they were very happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your aunt's experience with us. We are glad to hear about her good experience with Henry. We strive to create great experiences for our customers, and your feedback makes it worth it.

Shirley Grayson was very helpful.

Shirley Grayson was very helpful. She took the time to listen to my needs and get me the information I needed. A pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know Shirley Grayson made your buying experience a positive one. We hope you enjoy your new ride!

Quentin Watkins was extremely helpful with our sale!

Quentin Watkins was extremely helpful with our sale! He was prompt with his response to our requests. Thank you Quentin!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We are thrilled to hear Quentin Watkins was helpful during your vehicle purchasing process. We hope you enjoy your new vehicle!

Great salesman and dealership!

Great salesman and dealership! The process was smooth and friendly! Please go check them out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to recommend Chevrolet Bessemer. We are delighted to hear your vehicle purchasing process went smoothly and that you found the team to be friendly. We truly appreciate your business and hope to see you again soon!

Lonnie was awesome to work with and went above and beyond

Lonnie was awesome to work with and went above and beyond to secure the vehicle I was interested in and provided top quality. It was a pleasure working with him and I strongly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lonnie was great!

Lonnie was great! Very patient and helped us out with finding us a vehicle to match our budget as well as needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Henry was friendly, professional, and efficient.

Henry was friendly, professional, and efficient. I spent less than an hour at the dealership, and once I decided on a vehicle, they took care of everything! Easiest purchase by far. I highly recommend him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Henry was a pleasure to work with.

Henry was a pleasure to work with. I would highly recommend him as your go to guy for sales. Made my trade in and new purchase seem easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We purchased a vehicle from them and 2 days later it

We purchased a vehicle from them and 2 days later it started flashing codes on a vehicle that we were told was" thoroughly checked out and serviced." We called the dealership and were told "I don't know what to tell you". So be aware when purchasing a used vehicle from these guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everybody was first class except one of the managers.

Everybody was first class except one of the managers. He was very rude and unprofessional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.