Reviews
Motor city Toyota was very helpful and friendly.
Motor city Toyota was very helpful and friendly. I Did not have any trouble scheduling
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Julie, thank you so much!
Jim gave great customer service and was right on que for
Jim gave great customer service and was right on que for the turn around time. He answered all the questions I had!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Taylor, Thanks! Glad to hear you had a great experience with us!
We were from out of town and heading home with a 6 hr
We were from out of town and heading home with a 6 hr drive through the mountains at night when the check engine light came on. Not wanting to risk getting stranded in the middle of nowhere, we spent the night in Colorado Springs and was at Toyota of Colorado Springs when they opened. Jim Shipley explained that they were completely booked, but he could get an initial diagnostic to see if was something simple. Within 2 hours they had identified a broken sensor wire and a dead cell in the 12 volt battery and had my car fixed and I was on my way home with confidence. Thanks so much for the great customer service extended to someone just passing through on their way home.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tulley Peters, we're so glad to hear we were able to help in such an inconvenient situation! Phew! Safe travels home!
Always a great service experience!
Always a great service experience! Jim is great to work with, no upsale, and prices are better than standard mechanics
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wendell, thank you so much! Let us know if you ever need anything.
Thank you to Toyota of Colorado Springs and Service
Thank you to Toyota of Colorado Springs and Service Advisor Randy Lee for coming through for me today! After hitting a piece of semi tire on my way home from work yesterday I couldn't even check to see the damage because I'm 9 months pregnant but I could tell there was something hanging down under the vehicle. Not only did they manage to squeeze me in between appointments to check, but the service department was able to fix the (relatively) minor damage and make sure my car was safe to drive to and from work and to get my daughter to and from school! I can't appreciate their service today enough and I will definitely keep coming back! Thank you again!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michelle K, its never fun when something like that happens! Glad we were able to help you out! Let us know if you ever need anything.
Sarah was awesome.
Sarah was awesome. Great attitude and helped with a complicated problem with a beautiful smile.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chris Davenport, we're happy you found our staff to be so supportive during your experience here at Toyota of Colorado Springs! Thank you so much!
Every time we have had service done at Toyota of Colorado
Every time we have had service done at Toyota of Colorado Springs we have beenmet with professionalism from the service advisors Randy, Scott, and Kevin, We also feel the service provided by Juan on all of our cars has been exceptional! I feel that when our cars leave they are safe for my family and I 100% recommend the service center at Toyota of Colorado Springs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
CRHS, we're happy you found our staff to be so supportive during your experience here at Toyota of Colorado Springs! Thank you!
Helpful staff who ensured they kept me informed of the
Helpful staff who ensured they kept me informed of the status of my vehicle and worked late to ensure everything was completed that night. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Andy, we're happy you found our staff to be so supportive during your experience here at Toyota of Colorado Springs! Thank you!
Sarah Massanou is a fantastic service advisor!
Sarah Massanou is a fantastic service advisor! She really came through for us when there was a slight mix up with a part. Toyota of Colorado Springs made it right. Quality work and great customer service will keep us coming back for all of our Toyota needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Angie, thanks for your feedback. Glad Sarah was able to help make sure this experience, no matter what, came to a positive conclusion!
Sarah was great.
Sarah was great. Amazing service. Coming here for years and will continue to. Recommend to all my family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
If you have any further questions, please give us a call. We're always happy to help! Thank you so much!

 
         
           
          