Reviews
Top notch service
Jason in the service department is great, very knowledgeable, courteous and always making sure that I am being taken care of. McKaig Chevrolet is a one of a kind dealership, everyone is making your visit comfortable and quick as possible, very pleased with doing business there. Give these folks a chance to earn your business, best dealership I have ever been to.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best car buying experience ever!
I’m from Prosper,TX and live around 2.5 hours away. These guys exceeded my expectations and made my purchase very easy over the phone. Charles, Jeriamy, and Brandon are all outstanding at their jobs and knowing I was under a time restraint, was able to have my vehicle delivered in time to take it on my business trip. We will make the drive to visit McKaig for our next vehicle purchase. Couldn’t be happier with my “new to me” Yukon XL. If you don’t live near this dealership, don’t hesitate to pick up the phone and call them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great doing business with.
Went in and thinking I couldn’t get out of the bad situation I was in with a car I that was broke down. Dennis helped us out and made us feel good. They got me into a brand new 2019 Chevy Equinox and got me out of the car that was a lemon. Highly recommend and will be back in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the opportunity to earn your business and loved reading "Great to do business with" in the review describing your McKaig experience. We specialize in helping folks find, qualify for and own a nicer, newer car and thank you for letting others know about the McKaig difference. Enjoy your nicer, newer New 2019 Chevy Equinox and we hope to help you keep it safe, reliable and fun to drive for as long as you wish to own it. Sincerely, Your "For The People" East Texas Chevy Dealer McKaig Chevrolet Buick Gladewater, Texas
Got a truck all by myself!
I am 19 years old and got a new truck by myself thanks to Charles, Jeriamy, and Brandon. I told them what I wanted and didn't really think it was going to happen, but it did. These guys did a great job and I will probably be buying from them from now on.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new truck! That is awesome and says good things about you. We appreciate the opportunity to help and keep up the good work. We will always work hard for our guests as "we believe everyone deserves to drive a nicer, newer car that is safe, reliable and fun to drive for as long as you wish to own it." Thank you again and enjoy that new truck! Sincerely, Your East Texas "For The People" Car Dealer McKaig Chevrolet Buick US 80 @ E Loop 485 Gladewater, Texas Antique Capital of East Texas
Very helpful
When my car kept making weird sounds and behaving weirdly, Mariela really helped out by getting my car in and getting me a loaner until it could be fixed. She kept in contact with me through the process and worked around my schedule to help me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dennis needs a raise .
I can not express how thankful & grateful we are for Dennis Smith getting us into our ‘17 Chevy Cruze ! It was such a wonderful experience from beginning to end . Dennis was so friendly & really made us feel like family , & who doesn’t want more family ? ;) definitely won’t be going anywhere else for another vehicle ! 10/10 would recommend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We agree that Dennis needs a raise and you are helping him by letting others know what a great job he and McKaig do for our guests! Since he is not on commission, he can't give himself a raise by pushing product or trying to sell you something more expensive. His raise comes from delivering a great experience while helping you decide what you want to buy. It's the McKaig difference. We appreciate your business and hope you enjoy your 2017 Chevy Cruze. We'll help you keep it safe, reliable and fun to drive for as long as you wish to own it. Thank you again and help him get his raise by sending him referrals of your friends and family that would also like a completely different car buying experience. Sincerely, Your "For The People" East Texas Chevy Dealer McKaig Chevrolet Buick Gladewater, Texas PS You could also push this review to GOOGLE from DealerRater to help him get that raise! Thank you again for your business and accolades to Dennis and the McKaig experience.
she fought for my car
Nena was amazing! She did everything to get my payment that I asked for! There was no pressure like other places! Great job McKaig! All my future vehicles will be purchased from McKaig in Gladewater, Texas.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and it looks like you had Guest Concierge Services/Alisa, Solution Specialist/Nena and Solution Managers Jeriamy and Brandon all working to help you find the best car and payment for you. There should never be any pressure at McKaig because of our Buyers Bill of Rights. There are No Bullies in the Showroom at McKaig and this is just one of many McKaig differences. Nena, as well as our other non-commissioned Solution Specialists want to give you a great McKaig experience while helping you choose what car you want to buy that fits your budget and circumstances. They never try to push or sell anything not in your best interests as they make the same on whatever you decide to buy. We appreciate the opportunity to help you find your nicer, newer car and look forward to helping you as well as your family and friends in the future. Sincerely, Your East Texas Car Dealer "For The People" McKaig Chevrolet Buick Gladewater, Texas
Best car shopping experience ever!
I never knew a car buying experience could be so easy and stress free. Dennis was nothing short of amazing through the whole process, he was patient and really listened to my needs and helped me into the perfect car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for coming to McKaig to shop for and buy your nicer, newer car. We are on a mission to change the car buying experience one guest at a time and love to read "Best car shopping experience ever" in your review. Dennis does a great job and the best way to thank him is by writing this review and by sending/referring others to him and the McKaig experience. Our great staff works hard to help everyone that comes in and we appreciate the opportunities to help and grow. Thank you again and we appreciate your recommendation to others. Sincerely, Your "For The People" Car Dealer McKaig Chevrolet Buick Gladewater, Texas The Antique Capital of East Texas
"Best car shopping experience ever" is exactly what we are after with our guests. Thank you for the opportunity to earn your business and for letting others know we really are different. Dennis does a great job as a non-commissioned Solution Specialist as his focus is on providing a great experience while helping you decide what you want to buy. Thank you again and we look forward to helping you as well as your family and friends in the future. Sincerely, Your East Texas Dealer "For The People" McKaig Chevrolet Buick Gladewater, Texas
Awesome place to buy a vehicle
I love this place and Adrian was awesome and is awesome evey time we purchase a vehicle, he always makes sure we get exactly what we want. Thanks Adrian for our awesome buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We thank you for your business and appreciate your loyalty to McKaig and Adrian. Out first priority is to keep customers so that they will repeatedly come back to McKaig for their nicer, newer cars as well as to get us to help keep them safe, reliable and fun to drive for as long as you wish to own them. We hope we'll do a good enough job you will even want to refer others our way for the McKaig experience. Thank you again for your loyalty and please let us know how we can improve our service and experience. Sincerely, Your East Texas Dealer "For The People" McKaig Chevrolet Buick Gladewater, Texas
We love that you love the McKaig experience. Adrian does an unbelievable job with his guests as a non-commissioned Solution Specialist as he is always aligned with your interests. He wants to provide a great experience while helping you decide what you want to buy! Many call it the McKaig difference and everyone is talking about it. Just go to Texas Chevy Dealers on www.DealerRater.com to see for yourself. Thank you again and we look forward to helping you as well as your family and friends in the future. Sincerely, Your East Texas "For The People" Car Dealer McKaig Chevrolet Buick Gladewater, Texas
Very knowledgeable, courteous and helpful
Adrian introduced me to the service agents, one of the owners and went out of his way to make sure that I was happy with my purchase,. This dealership is way above other dealerships i have been to. I would highly recommend McKaig in Gladewater of you are wanting to be testing fairly and with respect.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your business and especially your description of your McKaig experience as "very knowledgeable, courteous and helpful." We always treat folks the way we would want our family members treated during a major purpose. Also, Adrian and our other Solution Specialists are non-commissioned so they never have a financial incentive to try to push product or sell you anything other than what is best for you. Adrian makes the same thing on whatever you choose to buy and that is known as the McKaig difference. Thank you again and we look forward to helping you as well as your family and friends in the future. Sincerely, Your "For The People" Car Dealer McKaig Chevrolet Buick Gladewater, Texas
