Skip to main content

Lexus of Santa Barbara

(622 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (805) 979-9014 (805) 979-9014
Used (805) 979-7281 (805) 979-7281
Service (805) 979-7909 (805) 979-7909

Reviews

(622 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

The entire team were humble, innovative, enthusiastic,

The entire team were humble, innovative, enthusiastic, dedicated, knowledgeable, intelligent, patient, understanding, a good experience to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a pleasure working with Hugo.

It was a pleasure working with Hugo. He’s very knowledgeable and kind. I’ll be sure to request him as my service advisor any time I take my vehicle for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership means nothing without their employees who

The dealership means nothing without their employees who represent the company. Hiring and maintaining good people is key and Chris Williams is a winner. His fellow workers like him and he likes them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Martin was very helpful - great customer service.

Martin was very helpful - great customer service. He provided a video of him spraying the rat spray in the engine and around the inside of the wheel frames. He also went out of his way to get me some of the rat spray and made sure it was included when the car was returned to me. I accidentally paid twice and he called me to let me know he was issuing a refund for the double payment. He was kind and patient and overall the best customer service I’ve ever received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jimi was pleasant to work with and the service was

Jimi was pleasant to work with and the service was completed on time as requested.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service in all the right areas.

Great customer service in all the right areas.. Fast service department. With great turnover time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service!

Great service! Chris Williams always makes my experience at Lexus feel special. Thank you Chris and Santa Barbara Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good service-friendly——-everything else looks like under

Good service-friendly——-everything else looks like under remolded-good it’s open on Saturday

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

All the staff that I was in contact with was very

All the staff that I was in contact with was very friendly, courteous and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Clean, timely, polite, thoughtful, knowledgeable,

Clean, timely, polite, thoughtful, knowledgeable, competent,, courteous, available, helpful, considerate, welcoming, no complaints from me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.