Das Auto LLC

I purchased a 2014 BMW X1 from this dealership on December 27. The vehicle was sold “as-is.” On January 9 — just 13 days later — the engine catastrophically failed. The cost to install a used replacement engine is approximately $8,000 ($3,000 for the engine and roughly $5,000 in labor). When I contacted the dealership, I was told the vehicle was sold “as-is.” While I understand that term, a total engine failure less than two weeks after purchase raises serious concerns about the vehicle’s condition at the time of sale. I attempted to follow up to discuss the matter further and seek a reasonable resolution. No remediation or accommodation was offered. Based on my experience, I would strongly encourage prospective buyers to think carefully before purchasing from a dealer that will not even consider reasonable remediation when a major mechanical failure occurs almost immediately after sale. I am currently evaluating my legal options. I'm alerting you that this Seller sold a vehicle that had a catastrophic engine failure within two weeks of sale. We drove the vehicle about 30 miles prior to the failure. Draw your own conclusions and just be aware. READ THE BAD REVIEWS. The good reviews pretty much state they are nice folks... and they are. But what you care about is the service and treatment after the sale. How they run their business. Read those bad reviews and look for the common theme. Decent cars that have been properly vetted by their on-site mechanics don't typically fail in a matter of weeks or days. I only had time for a short inspection as I can't have the car for days just to get it inspected. But they had the car for much longer and could have checked it out. My bad for not buying from a dealer who certifies their vehicles and provides some sort of even short-term warrantee. I thought I'd give them a try because "they are nice folks", well you know the rest of the story. Don't make your decision based on them being nice - to lessen your risk, I wouldn't don't buy your vehicle at places like this no matter how good a deal it seems unless they certify their pre-owned vehicles.

I have been looking for transportation for my son for at least a month. Not in a hurry right now, but out of all the places I have been, I am most impressed with Das. Skylar was the online contact and was very responsive and works in the office. Angie was friendly and we enjoyed a nice multi speed test drive in my favorite Honda CRV. I think she has been there 29 years, and that give me confidence. I also like they provide clean Carfax papers on all the cars. The manager was very knowledgeable and was able to provide additional information on the different transmissions available, and explained ones I would not want and why. I had read about transmission issues on a year and he knew about it and explained! Yay! Have not purchased yet but would confidently when we find the right car. The location was clean and staff informative. I will keep them on speed dial for our next purchase.

Provided great customer support. Flexible, authentic business to customer dealings, and hospitality driven. Grateful and appreciative of their business. Thank you.

I really can’t say enough wonderful things about Das Auto Dealership. Purchased my car from them around 3 months ago and to this day I have had no issues with it. Their customer service was over the top and the whole process took less than an hour. Thank you!

Shady~ put grease on T-rod to keep it from squeaking. They did allow us to take to a mechanic where they found that both wheel bearings need replaced ($1200) and the lower T-rod needs to be replaced. ($300). "The manager" didn't seem to acknowledge that these were repairs that needed immediate action. WHAT?? He said he would (like he was doing us a favor) take $500 off to take "broken" car or that he could possibly (if he had time) get his repair guys to fix it. He did not want to sell as a car, so we can take our $1000 to another place and help that place. I cannot trust that his "repair" guy won't just throw some grease on it and call it day! BUYERS BEWARDE! Get a mechanic to look at a car ~ $100 is worth it instead of buying a LEMON!

Everyone was very friendly. Great selection of cars with fair prices. Will highly recommend to all my friends

Olesia, was phenomenal! Great customer service. I’m not a HUGE fan of car dealerships (used or new)! Olesia, helped when I wanted help and gave me space when I wanted! We purchased a used car and I would go back here again !! Thank you for all your help!!

Straight forward and open. Got my first car at this dealership. I think I got a good deal.

I would buy from this car dealership again. Good car for a restart, if you want to get away from car payments and buy a car outright. The place I went to, Nas Auto Sales over in Virginia Beach. The owner she let me drive the car to get money orders to pay for the car. I had the car like all day and she was very welcoming in letting me take care of business to walk away with the car. I would recommend her and I will buy more cars from her in the future. Definitely a sleeper in the Virginia Beach area.

They didn't try to get me financed pits not good to deal with.They want not to work for the customer.