Reviews
recently purchased a 2017 Mini Cooper from Nelson and the
recently purchased a 2017 Mini Cooper from Nelson and the PBB team, and the entire experience was smooth from the very first call. Nelson was incredibly helpful and knowledgeable. He made the whole process easy and stress free. If you're thinking about buying a car, I highly recommend asking for him. From now on, this is the only place I’ll be going for a used car!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently had a fantastic experience at NEW PBB AUTO!
I recently had a fantastic experience at NEW PBB AUTO! Usually, I dread going to dealerships because of the endless back-and-forth, but this time was different. I was in and out within just three hours, which was a pleasant surprise! The sales team was incredibly friendly and not pushy at all, making the whole process much more enjoyable. I also want to give a special shoutout to the finance manager, he really knows his stuff and made everything clear and straightforward. Huge thanks to Nelson and Chen for their help! I couldn’t have asked for a better car-buying experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nelson and the rest of the New PBB Auto took care of me
Nelson and the rest of the New PBB Auto took care of me and ended up working out a great deal on a 2017 Mercedes Benz C300. Would recommend for a quick and seamless car purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a cla here, and they helped me do a lot in terms
I bought a cla here, and they helped me do a lot in terms of loans. Thank them very much. I like this car very much. The condition of the car is very good. They also helped me with a comprehensive inspection and maintenance for free. I will come here again after changing the car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had a great experience buying a car here, Nelson and Chen
Had a great experience buying a car here, Nelson and Chen helped me get into a new BMW and I cant thank them enough! Definitely coming back to get my next car after! Nelson even gave me a free oil change and car wash!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
DEPOSIT NOT REFUNDED
My financing fell through and they are holding my deposit hostage on a vehicle I never purchased or drove off the lot with. The owner Leo stated I would receive my deposit back within 3 business days but I have yet to receive it back. Shady.
- Customer service 4.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
