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New PBB Auto Inc

(6 reviews)
Sales hours: 10:30am to 6:00pm
Service hours: 11:00am to 5:00pm
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Sales Service
Monday 10:30am–6:00pm 11:00am–5:00pm
Tuesday 10:30am–6:00pm 11:00am–5:00pm
Wednesday 10:30am–6:00pm 11:00am–5:00pm
Thursday 10:30am–6:00pm 11:00am–5:00pm
Friday 10:30am–6:00pm 11:00am–5:00pm
Saturday 10:30am–6:00pm 11:00am–5:00pm
Sunday Closed Closed
(626) 802-5457 (626) 802-5457

Reviews

(6 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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recently purchased a 2017 Mini Cooper from Nelson and the

recently purchased a 2017 Mini Cooper from Nelson and the PBB team, and the entire experience was smooth from the very first call. Nelson was incredibly helpful and knowledgeable. He made the whole process easy and stress free. If you're thinking about buying a car, I highly recommend asking for him. From now on, this is the only place I’ll be going for a used car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I recently had a fantastic experience at NEW PBB AUTO!

I recently had a fantastic experience at NEW PBB AUTO! Usually, I dread going to dealerships because of the endless back-and-forth, but this time was different. I was in and out within just three hours, which was a pleasant surprise! The sales team was incredibly friendly and not pushy at all, making the whole process much more enjoyable. I also want to give a special shoutout to the finance manager, he really knows his stuff and made everything clear and straightforward. Huge thanks to Nelson and Chen for their help! I couldn’t have asked for a better car-buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Nelson and the rest of the New PBB Auto took care of me

Nelson and the rest of the New PBB Auto took care of me and ended up working out a great deal on a 2017 Mercedes Benz C300. Would recommend for a quick and seamless car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought a cla here, and they helped me do a lot in terms

I bought a cla here, and they helped me do a lot in terms of loans. Thank them very much. I like this car very much. The condition of the car is very good. They also helped me with a comprehensive inspection and maintenance for free. I will come here again after changing the car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had a great experience buying a car here, Nelson and Chen

Had a great experience buying a car here, Nelson and Chen helped me get into a new BMW and I cant thank them enough! Definitely coming back to get my next car after! Nelson even gave me a free oil change and car wash!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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DEPOSIT NOT REFUNDED

My financing fell through and they are holding my deposit hostage on a vehicle I never purchased or drove off the lot with. The owner Leo stated I would receive my deposit back within 3 business days but I have yet to receive it back. Shady.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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