Reviews
I had an appointment scheduled at 11am (I called in
I had an appointment scheduled at 11am (I called in advance). My advisor was very friendly and helpful. I didn't really need much work to be done on my car but they did it fast and efficient.
I had an appointment scheduled at 11am (I called in
I had an appointment scheduled at 11am (I called in advance). My advisor was very friendly and helpful. I didn't really need much work to be done on my car but they did it fast and efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The guys here were great!
The guys here were great!! They helped me out and even gave me a good deal on my trade in. Super easy to work with and real easy going.
The guys here were great!
The guys here were great!! They helped me out and even gave me a good deal on my trade in. Super easy to work with and real easy going.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am so glad I didn't have to wait several hours to get
I am so glad I didn't have to wait several hours to get an oil change. I just pulled in into the service lane and I am the first to be served!
I am so glad I didn't have to wait several hours to get
I am so glad I didn't have to wait several hours to get an oil change. I just pulled in into the service lane and I am the first to be served!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I found the Outlander I wanted and being from Texas, I
I found the Outlander I wanted and being from Texas, I called. The price was under $25,000. The salesman asked if I had a Mitsubishi to trade in and I said, "No." He said that a discount did not apply, The price would be $36,000. I said, "No thanks!" I would skip this dealership and go to another who doesn't bait and switch.
I found the Outlander I wanted and being from Texas, I
I found the Outlander I wanted and being from Texas, I called. The price was under $25,000. The salesman asked if I had a Mitsubishi to trade in and I said, "No." He said that a discount did not apply, The price would be $36,000. I said, "No thanks!" I would skip this dealership and go to another who doesn't bait and switch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi David, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Performance Mitsubishi, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (561) 783-4074 to discuss ways we can better serve you in the future.
Came in looking for a specific used Audi they had
Came in looking for a specific used Audi they had available and I was assisted very well by the sales staff. So far so good. I really like the car.
Came in looking for a specific used Audi they had
Came in looking for a specific used Audi they had available and I was assisted very well by the sales staff. So far so good. I really like the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Alfred, thank you for your kind review; we are happy to pass along your comments to the team here at Performance Mitsubishi! We do hope we can be of assistance in the future. Take care!
Buyer Beware!
Buyer Beware! My wife and I purchased a pre-owned vehicle from Performance Mitsubishi. The sale was negotiated, and we thought completed, with me providing all information to transfer the registration and insurance from my trade in vehicle to the new vehicle. After waiting about 3 hours to get through the F&I process, we drove home. On receipt of my Geico insurance bill today, much to my surprise, the traded vehicle was still on the policy with no indication of the new vehicle purchased. Now 10 days later, I called my insurance company to have the new vehicle on the policy. On calling and speaking with the salesman, he indicated it was my responsibility to change over the insurance. This is completely false as he indicated during the purchase, he would take care of this. In the 3 plus hours at the dealership no one indicated that I needed to personally change the insurance, as this could have been done with a single phone call during this time. I assumed this had been done, as is in every dealership I have ever worked with. And yes, I am in the car business. I emailed the General Manager of the dealership regarding this issue, and he has yet to respond. The bottom line here is this dealer delivered a vehicle and sent me the customer home in an uninsured vehicle. This is unconscionable! Buyers beware of this practice. Don’t get caught driving an uninsured vehicle purchased from Performance Mitsubishi. Make sure your insurance has been transferred before you drive home! \
Buyer Beware!
Buyer Beware! My wife and I purchased a pre-owned vehicle from Performance Mitsubishi. The sale was negotiated, and we thought completed, with me providing all information to transfer the registration and insurance from my trade in vehicle to the new vehicle. After waiting about 3 hours to get through the F&I process, we drove home. On receipt of my Geico insurance bill today, much to my surprise, the traded vehicle was still on the policy with no indication of the new vehicle purchased. Now 10 days later, I called my insurance company to have the new vehicle on the policy. On calling and speaking with the salesman, he indicated it was my responsibility to change over the insurance. This is completely false as he indicated during the purchase, he would take care of this. In the 3 plus hours at the dealership no one indicated that I needed to personally change the insurance, as this could have been done with a single phone call during this time. I assumed this had been done, as is in every dealership I have ever worked with. And yes, I am in the car business. I emailed the General Manager of the dealership regarding this issue, and he has yet to respond. The bottom line here is this dealer delivered a vehicle and sent me the customer home in an uninsured vehicle. This is unconscionable! Buyers beware of this practice. Don’t get caught driving an uninsured vehicle purchased from Performance Mitsubishi. Make sure your insurance has been transferred before you drive home! \
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
They have a very good selection of used cars.
They have a very good selection of used cars. I was looking for a small vehicle for my daily errands and something that is good on gas. They showed me the Mitsubishi Mirage and it was a very good choice for me as far as monthly payment and gas consumption. Elias was my salesperson. Thanks guys.
They have a very good selection of used cars.
They have a very good selection of used cars. I was looking for a small vehicle for my daily errands and something that is good on gas. They showed me the Mitsubishi Mirage and it was a very good choice for me as far as monthly payment and gas consumption. Elias was my salesperson. Thanks guys.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Josh, we're happy you found our staff to be so supportive during your experience here at Performance Mitsubishi. We are always more than happy to assist you if anything else comes up. Take care!
Inquired about the availability of the 2023 BMW i7.
Inquired about the availability of the 2023 BMW i7. Responsive team, would work with them in the future.
Inquired about the availability of the 2023 BMW i7.
Inquired about the availability of the 2023 BMW i7. Responsive team, would work with them in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Keith, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
On cars.
On cars.com the prices are displayed ok. I asked for the availability of a car and the dealership sent me an email requesting $999 more …. Not really professional to display the wrong price to get leads….
On cars.
On cars.com the prices are displayed ok. I asked for the availability of a car and the dealership sent me an email requesting $999 more …. Not really professional to display the wrong price to get leads….
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Eric, thank you for taking the time to leave us feedback about your experience with us. Here at Performance Mitsubishi, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (561) 783-4074 to discuss ways we can better serve you in the future.
Must Read!
Must Read!!!! Lies, dishonesty and deceit. If this is what you’re looking for in your auto sales team, then you have come to the right place. Bought a used car and the sales team withheld crucial information which would have affected my purchase. I was an out of state buyer and had numerous calls and live stream calls to review the car. I knew what questions to ask as I have previously purchased my last 3 cars in this way. I asked numerous times about the condition of the car and I was told numerous times in calls and emails that the car was in good mechanical working order. I asked the sales person to be honest with me, as I may still be interested in the car if there were flaws. I had the car shipped and delivered. Within 5 minutes I could see that the car had been in a front end accident that damaged the lower portion of the car. The center console was busted in pieces, a check engine light was still on even though they claimed it was fixed. I called and tried to get someone to listen, but it was just more lies, dishonesty and deceit. This would be a good name for a movie, a horror movie that is. I finally got a hold of the original sales person and he didn’t give me the time of day. They all claimed the car was sold as-is. I guess as-is gives anyone the right to blatantly lie, be dishonest and deceive customers. This must be a training tool that the ownership is promoting. Eventually people doing bad things will have bad things done to them. Karma is coming! Also, if the dealership replies and claims they tried to resolve the issue, it will be another lie. Why not one more lie to add to the mountain of them already? Maybe they believe two lies make a right, but are they even counting them? Probably not because there are so many. Please read this review and run fast to the next dealership.
Must Read!
Must Read!!!! Lies, dishonesty and deceit. If this is what you’re looking for in your auto sales team, then you have come to the right place. Bought a used car and the sales team withheld crucial information which would have affected my purchase. I was an out of state buyer and had numerous calls and live stream calls to review the car. I knew what questions to ask as I have previously purchased my last 3 cars in this way. I asked numerous times about the condition of the car and I was told numerous times in calls and emails that the car was in good mechanical working order. I asked the sales person to be honest with me, as I may still be interested in the car if there were flaws. I had the car shipped and delivered. Within 5 minutes I could see that the car had been in a front end accident that damaged the lower portion of the car. The center console was busted in pieces, a check engine light was still on even though they claimed it was fixed. I called and tried to get someone to listen, but it was just more lies, dishonesty and deceit. This would be a good name for a movie, a horror movie that is. I finally got a hold of the original sales person and he didn’t give me the time of day. They all claimed the car was sold as-is. I guess as-is gives anyone the right to blatantly lie, be dishonest and deceive customers. This must be a training tool that the ownership is promoting. Eventually people doing bad things will have bad things done to them. Karma is coming! Also, if the dealership replies and claims they tried to resolve the issue, it will be another lie. Why not one more lie to add to the mountain of them already? Maybe they believe two lies make a right, but are they even counting them? Probably not because there are so many. Please read this review and run fast to the next dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase