Performance Mitsubishi (FL)

Buyer Beware! My wife and I purchased a pre-owned vehicle from Performance Mitsubishi. The sale was negotiated, and we thought completed, with me providing all information to transfer the registration and insurance from my trade in vehicle to the new vehicle. After waiting about 3 hours to get through the F&I process, we drove home. On receipt of my Geico insurance bill today, much to my surprise, the traded vehicle was still on the policy with no indication of the new vehicle purchased. Now 10 days later, I called my insurance company to have the new vehicle on the policy. On calling and speaking with the salesman, he indicated it was my responsibility to change over the insurance. This is completely false as he indicated during the purchase, he would take care of this. In the 3 plus hours at the dealership no one indicated that I needed to personally change the insurance, as this could have been done with a single phone call during this time. I assumed this had been done, as is in every dealership I have ever worked with. And yes, I am in the car business. I emailed the General Manager of the dealership regarding this issue, and he has yet to respond. The bottom line here is this dealer delivered a vehicle and sent me the customer home in an uninsured vehicle. This is unconscionable! Buyers beware of this practice. Don’t get caught driving an uninsured vehicle purchased from Performance Mitsubishi. Make sure your insurance has been transferred before you drive home! \

They have a very good selection of used cars. I was looking for a small vehicle for my daily errands and something that is good on gas. They showed me the Mitsubishi Mirage and it was a very good choice for me as far as monthly payment and gas consumption. Elias was my salesperson. Thanks guys.

Inquired about the availability of the 2023 BMW i7. Responsive team, would work with them in the future.

On cars.com the prices are displayed ok. I asked for the availability of a car and the dealership sent me an email requesting $999 more …. Not really professional to display the wrong price to get leads….

Must Read!!!! Lies, dishonesty and deceit. If this is what you’re looking for in your auto sales team, then you have come to the right place. Bought a used car and the sales team withheld crucial information which would have affected my purchase. I was an out of state buyer and had numerous calls and live stream calls to review the car. I knew what questions to ask as I have previously purchased my last 3 cars in this way. I asked numerous times about the condition of the car and I was told numerous times in calls and emails that the car was in good mechanical working order. I asked the sales person to be honest with me, as I may still be interested in the car if there were flaws. I had the car shipped and delivered. Within 5 minutes I could see that the car had been in a front end accident that damaged the lower portion of the car. The center console was busted in pieces, a check engine light was still on even though they claimed it was fixed. I called and tried to get someone to listen, but it was just more lies, dishonesty and deceit. This would be a good name for a movie, a horror movie that is. I finally got a hold of the original sales person and he didn’t give me the time of day. They all claimed the car was sold as-is. I guess as-is gives anyone the right to blatantly lie, be dishonest and deceive customers. This must be a training tool that the ownership is promoting. Eventually people doing bad things will have bad things done to them. Karma is coming! Also, if the dealership replies and claims they tried to resolve the issue, it will be another lie. Why not one more lie to add to the mountain of them already? Maybe they believe two lies make a right, but are they even counting them? Probably not because there are so many. Please read this review and run fast to the next dealership.

The staff was very helpful and the job was done correctly. The site was very clean and they gave the discount on the work completed

Love the staff and the process was smooth and enjoyable from beginning to end. I will definitely recommend friends and family. I am extremely thankful, Lys, Ali, Marck and Adil were an absolute pleasure to work with thanks for the hospitality.

My first time at this dealership for Service as I had an issue with a tire on my outlander. The Service Manager John was very helpful and accommodating. I felt I was being taken care of correctly. The place was very clean and efficient. I will make this my Mitsubishi dealer to go to from now on. thank you, Ted Z.

Stealership posts fake ads with fake low prices with small print disclaimers saying you need to give your 1st born child to them!!! Dont waste your time.

Do not expect fair practices here. The advertised price is merely a bait. They will attempt to charge $2,000 for inspection and reconditioning, and will add several thousand more in "fees" and "taxes" with no justification. For instance, a $4,000 rebate on a used electric vehicle (EV) in my case was offset by $4,200 in various fees. While they do communicate politely, that does not make up for the excessive fees.