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Serra Buick GMC Rochester Hills

(210 reviews)
Visit Serra Buick GMC Rochester Hills
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–3:00pm 7:00am–2:00pm
Sunday Closed Closed

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New (248) 218-2739 (248) 218-2739
Used (248) 963-5167 (248) 963-5167
Service (248) 963-5612 (248) 963-5612

Inventory

See all 555 vehicles from this dealership.

About our dealership

We welcome our customers with a personalized experience. From our website that provides helpful search tools, to help find your new Buick, GMC, or used car, to applying for financing online, and even valuing your trade-in, we aim to make the leasing and buying process as simple as possible. We want our customers to feel no-pressure throughout their journey so that it can be enjoyable. When you sit down with our financing specialists to buy or lease your next car, we will thoroughly go over all our options to find one that is the right fit. Our reliability and reputation extend beyond selling you a new or used car.

Service center

Phone number (248) 963-5612

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Buick GMC Rochester Hills from DealerRater.

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Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Very Friendly and polite: Service center us extremely clean and timing for service repair was great.

Very Friendly and polite: Service center us extremely clean and timing for service repair was great.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Bill Ritter and the entire staff were very helpful in the ease of completing our lease.

Bill Ritter and the entire staff were very helpful in the ease of completing our lease.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Great support and help. Always able to answer questions and provide feedback. Awesome group of people

Great support and help. Always able to answer questions and provide feedback. Awesome group of people

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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My Service contract Jeff Holzer took good care of me. Service bays were busy, but Jeff helped expedite my oil change.

My Service contract Jeff Holzer took good care of me. Service bays were busy, but Jeff helped expedite my oil change.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Always friendly went in for oil change was told I need new tires before winter. Talked to my husband. He said yup go ahead and do it. He knew it needed to be done. Always easy and easy out always friendly.

Always friendly went in for oil change was told I need new tires before winter. Talked to my husband. He said yup go ahead and do it. He knew it needed to be done. Always easy and easy out always friendly.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Speedy fast service with perfect customer service. Communication was great and he kept me knowing what was going on with my car and how long it was going to take. Willing to work around my schedule.

Speedy fast service with perfect customer service. Communication was great and he kept me knowing what was going on with my car and how long it was going to take. Willing to work around my schedule.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Service was great as always Jaron is a knowledgeable service advisor and always takes care of me whenever I bring my car in.

Service was great as always Jaron is a knowledgeable service advisor and always takes care of me whenever I bring my car in.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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My GMC Yukon had a problem with the driver side door controls. The problem was fixed in a timely manner. Everyone at the dealership was very polite and courteous to me.

My GMC Yukon had a problem with the driver side door controls. The problem was fixed in a timely manner. Everyone at the dealership was very polite and courteous to me.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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The staff was courteous and took time to explain the repairs and answer my questions. Ron was very helpful. Happy also with the video that was sent to show me the mechanics inspection.

The staff was courteous and took time to explain the repairs and answer my questions. Ron was very helpful. Happy also with the video that was sent to show me the mechanics inspection.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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See all 211 reviews

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