Reviews
Highly recommend Serra Buick GMC as their professionals provide outstanding service. Jaron is courteous, honest and professional. I know my vehicle is in excellent hands which gives me peace of mind.
Highly recommend Serra Buick GMC as their professionals provide outstanding service. Jaron is courteous, honest and professional. I know my vehicle is in excellent hands which gives me peace of mind.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very clean and nice. Most dealerships have snacks in yhe waiting room but this one never does. There was only one water in yhe mini fridge. Overall service us what matters most.
Very clean and nice. Most dealerships have snacks in yhe waiting room but this one never does. There was only one water in yhe mini fridge. Overall service us what matters most.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Ron was very professional with excellent customer service. Helpful with tire pressure monitor system problem
Ron was very professional with excellent customer service. Helpful with tire pressure monitor system problem
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Serra Buick GMC of Rochester made purchasing my New Truck a pleasurable experience. Mike Tausch was knowledgeable about my truck and the rest of his team in Finance and Service are great to deal with. I recommend if you’re in the market for a new vehicle, stop by Serra Buick GMC of Rochester.
Serra Buick GMC of Rochester made purchasing my New Truck a pleasurable experience. Mike Tausch was knowledgeable about my truck and the rest of his team in Finance and Service are great to deal with. I recommend if you’re in the market for a new vehicle, stop by Serra Buick GMC of Rochester.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Everything perfect. John Swanson is blue chip and son, Josh, has been so helpful, too. So glad I am driving a Buick again.
Everything perfect. John Swanson is blue chip and son, Josh, has been so helpful, too. So glad I am driving a Buick again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Shawn and Jason went well above and beyond to ensure I purchased the right vehicle. Stress free process. Fully recommend this dealership.
Shawn and Jason went well above and beyond to ensure I purchased the right vehicle. Stress free process. Fully recommend this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Been a favorite for 30 years. Always customer friendly. Love they always have a porter
Been a favorite for 30 years. Always customer friendly. Love they always have a porter
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Ron saw the problem with my vehicle (battery) and did a good job in getting my car serviced properly.
Ron saw the problem with my vehicle (battery) and did a good job in getting my car serviced properly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Ron was great. He helped me out tremendously! He was professional and nice. Answered calls, texts and all questions in a timely manner. No one likes getting unscheduled serivce done on their vehicle, but Ron made that situation a happy one. Thank you Ron.
Ron was great. He helped me out tremendously! He was professional and nice. Answered calls, texts and all questions in a timely manner. No one likes getting unscheduled serivce done on their vehicle, but Ron made that situation a happy one. Thank you Ron.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My car had an issue and it was solved faster than I would expected. Good service overall.
My car had an issue and it was solved faster than I would expected. Good service overall.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair