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Serra Buick GMC Rochester Hills

(129 reviews)
Visit Serra Buick GMC Rochester Hills
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–3:00pm 7:00am–2:00pm
Sunday Closed Closed

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New (248) 218-2739 (248) 218-2739
Used (248) 963-5167 (248) 963-5167
Service (248) 963-5612 (248) 963-5612

Inventory

See all 606 vehicles from this dealership.

About our dealership

We welcome our customers with a personalized experience. From our website that provides helpful search tools, to help find your new Buick, GMC, or used car, to applying for financing online, and even valuing your trade-in, we aim to make the leasing and buying process as simple as possible. We want our customers to feel no-pressure throughout their journey so that it can be enjoyable. When you sit down with our financing specialists to buy or lease your next car, we will thoroughly go over all our options to find one that is the right fit. Our reliability and reputation extend beyond selling you a new or used car.

Service center

Phone number (248) 963-5612

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(129 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Buick GMC Rochester Hills from DealerRater.

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Ron was very pleasant, and got my car serviced and up to date on what it needed.

Ron was very pleasant, and got my car serviced and up to date on what it needed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Jayson was amazing at getting things fixed for our truck. Jayson was so caring and went ABOVE AND BEYOND to make sure not only that we were happy, but that the work was done CORRECTLY. Jayson advocated for us and validated our concerns for the truck. Would now recommend this dealership.

Jayson was amazing at getting things fixed for our truck. Jayson was so caring and went ABOVE AND BEYOND to make sure not only that we were happy, but that the work was done CORRECTLY. Jayson advocated for us and validated our concerns for the truck. Would now recommend this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent service and leasing experience provided by Bill Ritter and David . very smooth and easy process to yea de in my existing lease and get a new lease

Excellent service and leasing experience provided by Bill Ritter and David . very smooth and easy process to yea de in my existing lease and get a new lease

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

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Ron did a fantastic job coordinating the first service on my truck. He was polite, professional, and swift at getting things done.

Ron did a fantastic job coordinating the first service on my truck. He was polite, professional, and swift at getting things done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great and Honest work, that’s why I’ve been going there for over 25 years!

Great and Honest work, that’s why I’ve been going there for over 25 years!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Ron is an asset to Serra and is a conscientious And knowledgeable advisor., and helpful.

Ron is an asset to Serra and is a conscientious And knowledgeable advisor., and helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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It was a true pleasure working with John Swanson and Dave. They made the buying experience joyful. Great Job your relaxed approach and professionalism exemplifies your passion for your trade!

It was a true pleasure working with John Swanson and Dave. They made the buying experience joyful. Great Job your relaxed approach and professionalism exemplifies your passion for your trade!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Roger, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Highly recommend Serra Buick GMC as their professionals provide outstanding service. Jaron is courteous, honest and professional. I know my vehicle is in excellent hands which gives me peace of mind.

Highly recommend Serra Buick GMC as their professionals provide outstanding service. Jaron is courteous, honest and professional. I know my vehicle is in excellent hands which gives me peace of mind.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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Very clean and nice. Most dealerships have snacks in yhe waiting room but this one never does. There was only one water in yhe mini fridge. Overall service us what matters most.

Very clean and nice. Most dealerships have snacks in yhe waiting room but this one never does. There was only one water in yhe mini fridge. Overall service us what matters most.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Ron was very professional with excellent customer service. Helpful with tire pressure monitor system problem

Ron was very professional with excellent customer service. Helpful with tire pressure monitor system problem

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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