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Serra Buick GMC Rochester Hills

(235 reviews)
Visit Serra Buick GMC Rochester Hills
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–3:00pm 7:00am–2:00pm
Sunday Closed Closed

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New (248) 218-2739 (248) 218-2739
Used (248) 963-5167 (248) 963-5167
Service (248) 963-5612 (248) 963-5612

Inventory

See all 556 vehicles from this dealership.

About our dealership

We welcome our customers with a personalized experience. From our website that provides helpful search tools, to help find your new Buick, GMC, or used car, to applying for financing online, and even valuing your trade-in, we aim to make the leasing and buying process as simple as possible. We want our customers to feel no-pressure throughout their journey so that it can be enjoyable. When you sit down with our financing specialists to buy or lease your next car, we will thoroughly go over all our options to find one that is the right fit. Our reliability and reputation extend beyond selling you a new or used car.

Service center

Phone number (248) 963-5612

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(235 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Buick GMC Rochester Hills from DealerRater.

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The service writer was friendly and courteous. The car was taken to the bays right away as I was waiting while the service was performed. I especially appreciated the video of my vehicle inspection that I received while in the waiting room.

The service writer was friendly and courteous. The car was taken to the bays right away as I was waiting while the service was performed. I especially appreciated the video of my vehicle inspection that I received while in the waiting room.

Rating breakdown (out of 5):
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great service for my oil change and tire rotation. Very clean facility. Service tech was friendly and knowledgeable.

Great service for my oil change and tire rotation. Very clean facility. Service tech was friendly and knowledgeable.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Pleased with entire process of purchasing and servicing my vehicle. Salesperson was great. Service is efficient, informative, and professional.

Pleased with entire process of purchasing and servicing my vehicle. Salesperson was great. Service is efficient, informative, and professional.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Sandra was extremely helpful and patient during our visit to the dealership. She also helped with vehicle features post sale.

Sandra was extremely helpful and patient during our visit to the dealership. She also helped with vehicle features post sale.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Very happy with service. Friendly and attentive also took care of problem. Always a pleasure to deal with!

Very happy with service. Friendly and attentive also took care of problem. Always a pleasure to deal with!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very fast service and done right. Loved the video examination of the underside of my vehicle. Well done!

Very fast service and done right. Loved the video examination of the underside of my vehicle. Well done!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service advisor Ron is great at his job- friendly - professional and courteous I've always had a great experience with all the staff

Service advisor Ron is great at his job- friendly - professional and courteous I've always had a great experience with all the staff

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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They got me in on time and the work was done as expected and timely. They let me know next service would include added items.

They got me in on time and the work was done as expected and timely. They let me know next service would include added items.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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They were able to answer my questions and service was set up and done promptly. A+ experience

They were able to answer my questions and service was set up and done promptly. A+ experience

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great customer service and location! Will definitely be going back. I got right in to get my car serviced. Was in and out in no time

Great customer service and location! Will definitely be going back. I got right in to get my car serviced. Was in and out in no time

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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See all 235 reviews

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