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Serra Buick GMC Rochester Hills

(164 reviews)
Visit Serra Buick GMC Rochester Hills
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–3:00pm 7:00am–2:00pm
Sunday Closed Closed

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New (248) 218-2739 (248) 218-2739
Used (248) 963-5167 (248) 963-5167
Service (248) 963-5612 (248) 963-5612

Inventory

See all 583 vehicles from this dealership.

About our dealership

We welcome our customers with a personalized experience. From our website that provides helpful search tools, to help find your new Buick, GMC, or used car, to applying for financing online, and even valuing your trade-in, we aim to make the leasing and buying process as simple as possible. We want our customers to feel no-pressure throughout their journey so that it can be enjoyable. When you sit down with our financing specialists to buy or lease your next car, we will thoroughly go over all our options to find one that is the right fit. Our reliability and reputation extend beyond selling you a new or used car.

Service center

Phone number (248) 963-5612

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(164 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Buick GMC Rochester Hills from DealerRater.

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Serra Buick GMC is the best dealership around. Fast, Friendly and efficient. I will definitely recommend to family and friends!

Serra Buick GMC is the best dealership around. Fast, Friendly and efficient. I will definitely recommend to family and friends!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I had a great experience. Surround by knowledge people that promptly answer my questions with accurate details

I had a great experience. Surround by knowledge people that promptly answer my questions with accurate details

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Always a professional visit with the service reps. However, I had a scheduled oil change and a recommended fuel line service. Representative said approx. 1.5 hours. I waited just about 2.5 hours to get it completed. Next time I will make appointments for every phase of work rather that adding work to an appointment.

Always a professional visit with the service reps. However, I had a scheduled oil change and a recommended fuel line service. Representative said approx. 1.5 hours. I waited just about 2.5 hours to get it completed. Next time I will make appointments for every phase of work rather that adding work to an appointment.

Rating breakdown (out of 5):
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Buying process
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Everything was great as always! Top notch dealer and people always going the extra miles to take care of the customer!

Everything was great as always! Top notch dealer and people always going the extra miles to take care of the customer!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent work. Very helpful with questions doubts, able to support. Definitely want to be back

Excellent work. Very helpful with questions doubts, able to support. Definitely want to be back

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Super helpful! Amazing customer service! Will be back in the future for additional oil changes

Super helpful! Amazing customer service! Will be back in the future for additional oil changes

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Had to have dirt cleaned from interior and go back to reset air filter gauge

Had to have dirt cleaned from interior and go back to reset air filter gauge

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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My service guy was simply awesome made me laugh with quick witted one liners. I never have had such an enjoyable time. I'm coming back for service. even though its a little longer drive from the 30 mile rd Serra dealership from my home, it was well worth the travel. Even though I bought 6+ cars from 30 mile rd Serra dealership - NOT returning to them ever again.

My service guy was simply awesome made me laugh with quick witted one liners. I never have had such an enjoyable time. I'm coming back for service. even though its a little longer drive from the 30 mile rd Serra dealership from my home, it was well worth the travel. Even though I bought 6+ cars from 30 mile rd Serra dealership - NOT returning to them ever again.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The service of my vehicle was totally acceptable. The service writer that took care of me was very friendly and professional.

The service of my vehicle was totally acceptable. The service writer that took care of me was very friendly and professional.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Exceptional service. Very nice people. I will always take m y Vehicle to GMC SIERRA.

Exceptional service. Very nice people. I will always take m y Vehicle to GMC SIERRA.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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