Serra Buick GMC Rochester Hills

Very clean and nice. Most dealerships have snacks in yhe waiting room but this one never does. There was only one water in yhe mini fridge. Overall service us what matters most.

Ron was very professional with excellent customer service. Helpful with tire pressure monitor system problem

Serra Buick GMC of Rochester made purchasing my New Truck a pleasurable experience. Mike Tausch was knowledgeable about my truck and the rest of his team in Finance and Service are great to deal with. I recommend if you’re in the market for a new vehicle, stop by Serra Buick GMC of Rochester.

Everything perfect. John Swanson is blue chip and son, Josh, has been so helpful, too. So glad I am driving a Buick again.

Shawn and Jason went well above and beyond to ensure I purchased the right vehicle. Stress free process. Fully recommend this dealership.

Been a favorite for 30 years. Always customer friendly. Love they always have a porter

Ron saw the problem with my vehicle (battery) and did a good job in getting my car serviced properly.

Ron was great. He helped me out tremendously! He was professional and nice. Answered calls, texts and all questions in a timely manner. No one likes getting unscheduled serivce done on their vehicle, but Ron made that situation a happy one. Thank you Ron.

My car had an issue and it was solved faster than I would expected. Good service overall.

I have always had excellent service at Serra Buick. However, this particular visit was less than spectacular. Ron wrote up the invoice for AC Delco parts and was more than helpful. When I picked up the car a day later than was promised I discovered from the invoice that OEM parts had been installed. The bill was substantially more than I expected. Thankfully, when I went to pay, the receptionist suggested I use my accumulated points to pay for the repairs. I ended up paying only $81 for the oil change and repairs. This was a godsend because I am retired and on a fixed income.