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Honda of North Hollywood

(892 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–4:00pm
Sunday 11:00am–8:00pm Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award

Reviews

(892 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of North Hollywood from DealerRater.

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Factory recall

I usually bring my vehicle in for an oil change, this time I came to do a factory recall. As always, Roberstson Honda service was great. I bought my car here for a reason (after shopping around at other honda dealers in the valley) :-) Thanks, guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

Great service, Salvador was great! They had me out of there fast and they have a great lounge to hang out while waiting for your car. I always come to this Robertson because of the great service they offer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Was Great!!

Robertson Honda's Service Department is excellent. Service Rep Don is outstanding. He made sure I had a ride if I needed it, he asked by what time I needed my car, he called with updates and he had my car ready when promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent experience

I went in to have my defective airbags replaced. Robertson Honda could not have been more accommodating. From my technician to the guy who drove up my car when it was completed (on time) Kudos to the team at Robertson!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good Service

I've had some good experiences with the people at Robertson Honda. Their prices on the service aren't too bad, the cars are well made, and they know what they're doing. They respect my time and the budget I have to work with for repairs/maintenance. I suspect the prices are slightly higher because it's a dealer, but I prefer paying a bit more to have genuine Honda parts and service inside my car. Car problems are a nightmare in SoCal and Robertson Honda has always treated me well. Juan was a great guy - pleasant and hardworking. You could do worse.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service

My service person is Marcel Fuentes, and must say he is exceptional in customer service. He is knowledgeable, thorough, and completely a people person. I would have to say he is one of the best of service that you employ, if not the best. I will always want to choose him to service my car or needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

Marcel is the best. I drive over 15 miles to see him. Each time he delivers outstanding customer service, and the pricing is always fair. I would highly recommend Robertson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service

Another good experience bringing my car for service at Robertson Honda. Everyone is very professional and has the customer's best interest. Prices are very fair and competitive. Will keep going back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service Experience Every Time

I recently took in my 2012 Honda Civic Hybrid for it's 40,000 mile check up. My advisor was professional and deferential. The waiting room is comfortable and clean. I was out of there in less than an hour and a half. I've been going to this Honda service since 2006 when I bought my first Civic Hybrid. Thank you Yohana!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick, efficient, polite

Thanks for taking care of my car quickly. It was late in the day and I appreciate how you completed the work that same evening.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.