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Empire Hyundai of Jamaica

(280 reviews)
Sales hours: 10:00am to 7:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 10:00am–7:00pm 7:00am–5:00pm
Tuesday 10:00am–7:00pm 7:00am–5:00pm
Wednesday 10:00am–7:00pm 7:00am–5:00pm
Thursday 10:00am–7:00pm 7:00am–5:00pm
Friday 10:00am–7:00pm 7:00am–5:00pm
Saturday 10:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

(280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Empire Hyundai of Jamaica from DealerRater.

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Excellent service.

Excellent service. Pleasure doing business. Smooth transaction would recommend. Ali was great to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Mike, thank you for your positive review and recommendation! We are so glad that Ali and the team provided you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. Wishing you the safest of travels in your new ride- on behalf of the entire team!

I bought a 2024 Elantra and Seavy the sales person was

I bought a 2024 Elantra and Seavy the sales person was very helpful and attentive to what we were looking for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2024 Hyundai Elantra! We are so glad that Seavy and the team took great care of you. It is our pleasure to assist you in any way possible. Thank you and safe travels!

Jeff help me purchased my first hyundai got me a good

Jeff help me purchased my first hyundai got me a good deal lower APR then what my bank offered great store go check him out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Providing exemplary service is so important to us here at Empire Hyundai of Jamaica and we are glad that Jeff's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know he helped you out. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you. Congratulations on your new vehicle- behalf of the entire team!

I appreciate the service by all @ Empire Hyundai service.

I appreciate the service by all @ Empire Hyundai service. Always a pleasant experience with their competent employees. You pull in to the garage and you met by a friendly valet who text the car and guide you into the waiting room. The waiting room is clean with TV, coffee or tea for your enjoyment while waiting. You don’t wait long and then you are mad by a service advisor. My advisor the last few services has been Chet Lee, who is straightforward, friendly and efficient. I’ve also had the pleasure of dealing with Elliot Lamboy, the service manager Who always checks that I’m happy with the service I received. I can’t ask for a better experience while having my car serviced. Five stars for Empire, Hyundai Service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michael, thank you for taking the time to leave us this amazing review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Chet, Elliot, and the team consistently take great care of you. Your satisfaction means so much to us. Please do not hesitate to let us know how we may be of further service to you!

Jeff was very helpful got my first car and he help me

Jeff was very helpful got my first car and he help me thru the whole way

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mekia, thank you for your positive review! We are honored to have been of assistance to you with your special purchase, and we are glad that Jeff took great care of you. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your first vehicle- on behalf of the entire team!

Seavy Williams was very patient and made sure we left the

Seavy Williams was very patient and made sure we left the dealership satisfied. He went above and beyond

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that Seavy's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

Jeff was the best very helpful and he was pretty quick

Jeff was the best very helpful and he was pretty quick with the process go to Empire Hyundai for your new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Eric, thank you for your 5-star rating! We are so glad that Jeff took great care of you- while providing you with a smooth and efficient experience. Our guests' satisfaction is our utmost priority. Congratulations on your new vehicle!

jeff the salemans was bery helpful he is the best got us

jeff the salemans was bery helpful he is the best got us approved and outbfast

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marwa, Thank you for your positive review! We are so glad that Jeff provided you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

I recently went into this establishment to purchase my

I recently went into this establishment to purchase my first vehicle (Hyundai Ioniq 5). Ali Elhage was very professional and kind who assisted me with the entire process. He was so helpful, made me feel at ease while he took care of all of the arrangements. The team really made me feel welcomed and answered all questions and concerns that i had. The customer service was exceptional and I highly recommend Ali Elhage at Empire Hyundai for all those that are purchasing a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you so much for your incredible review and recommendation! Your satisfaction means so much to us, and we are thrilled Ali and the team could provide you with the top-quality experience that you so much deserve. It is an honor to have earned your confidence, and we congratulate you on your new vehicle!

I’ll start saying thank you karen ( my sales person) for

I’ll start saying thank you karen ( my sales person) for the great service from start to finish, very helpful and attentive. I found hillside Hyundai browsing for a car on a great price and came across this dealership offering it and without dealers fees i had to come in and it was a pleasure to do so. Bought a car the same day everything was explained to me no push no rush and everything clear as it should be for all the other dealers out there. I’m a happy customer and one that will keep coming back for years to come!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this wonderful review! We are so glad that Karen provided you with a smooth and pressure-free experience. They will be honored to know they could make you feel like the valuable customer that you most certainly are and to have earned your kind recommendation. Congratulations on your new vehicle!