Jackson Kia

Vehicle priced at 42700 but they add 8k in extra and then taxes brings it to 52k. No clue why 8k extras

Called for a service appointment and someone scheduled an appointment for 1:00 pm same day. I arrived at the dealership to drop off my car and had the worst interaction with Scott in service. I just wanted to drop my car off for a basic service and he told me we shouldn’t have scheduled an appointment between 12-1. Scott was so standoffish and acted like I did something wrong. He was quick to tell me he had 3 people in front of me with a nasty attitude! I will gladly take my business elsewhere.

Have has multiple horrible experiences from their service department. They have returned my car scratched and gouged in the past, tried to charge for services that were free when we got the car, are always trying to upsell unnecessary services/things that have been completed elsewhere, and most recently refused to perform a recall on our car because there was anything non-factory in the car (despite only telling us we needed to remove car seats, which was done. I would have been glad to have cleaned out the car had I been told prior to this that it needed to be done!!).

I leased an EV9 and they owe me $15k for my trade in equity because I had my trade in mostly paid off. It has been 16 days and they keep saying "we'll have your check next week". They never said I wouldn't have it the same day when I bought the car. I'll update this if they give me the check but something at best incompetent or at worse suspicious is going on.

Very fast service. Clean and professional complex. Everyone is very friendly and welcoming. Great experience

Best in Florida!! Hands down!! Professional and courteous from sales to service. They care and go above and beyond!!

I just moved to area last Tuesday, took my car to get looked at because two days before I moved , my car was not drive able. I talked to Bree she got me all wrote up gave her the keys and was gone within 10 mins, she called the next day before lunch and my car was ready for pick up. She was so nice and easy to talk to, really thankful she called us over to help us.

pleasant experience very accomodating service scheduled on time and minimum wait time good explanation od sevice requirements and programs

Great communication through text from sales reps to confirm my appointment and advise on what i needed to bring. Justin assisted me in choosing the right vehicle to fit my needs. Would recommend to anyone looking for a great car buying experience.

We took our 2025 KIA Sportage to Jackson KIA because we are so disappointed with how we've been treated by Boniface Hiers staff since we purchased the vehicle April 29, 2025. We had 1,997 miles when the last incident happened. I plan that is my final trip to Boniface Hiers. I encourage people to try Jackson KIA. Do not spend your money at Boniface Hiers KIA. Jackson KIA washed my car after service. We enjoyed being treated like Consumers at Jackson KIA.