Reviews
Horrible service.
Horrible service. No greeting. Waited 3 hours for an oil change. No apology or explanation.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I had an appointment for 11:30am for an oil change and
I had an appointment for 11:30am for an oil change and inspection. It took almost three hours to complete! I was there with my toddler waiting for my car. It has never taken that long before. Very stressful.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We’re truly sorry to hear about the long wait during your recent visit, especially while you were here with your toddler. That’s not the kind of experience we want for our guests. We appreciate your patience and understand how frustrating that must have been. We’ll review what caused the delay to help ensure future visits are handled more efficiently. Thank you for bringing this to our attention.
Great place to get your car serviced!
Great place to get your car serviced! Friendly and accommodating employees. Mazda Claremont doesn’t disappoint.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your kind words! We’re so glad to hear you had a great experience with our friendly and accommodating team. We truly appreciate your trust in Mazda of Claremont and look forward to seeing you again at your next visit!
Service was good he communicated clearly what was needed
Service was good he communicated clearly what was needed and talk to me about what’s upcoming next
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback! We're happy to hear that our team provided clear communication and kept you informed about your vehicle’s needs and upcoming services. We appreciate your trust and look forward to seeing you again at your next visit!
Anthony was very helpful.
Anthony was very helpful. The sales and finance people were helpful as well and did not make me go through excessive haggling. The process was straightforward and completed in a timely manner. I really appreciate this.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We’re delighted to hear that Anthony and our sales and finance teams made the process smooth, transparent, and efficient. We know how valuable your time is, and it’s great to hear that everything went seamlessly without any hassle. We truly appreciate your kind words and the opportunity to assist you with your vehicle purchase. Enjoy your new Mazda, and we look forward to seeing you again!
Colin and Mr.
Colin and Mr. Himmat from the finance department were amazing. I’m not a big fan of the manager who wants customers to do things her way but I understand she may have had instructions from admin. Overall it was a good experience.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience. We’re glad to hear that Colin and Mr. Himmat in our finance department made such a positive impression, they’ll be happy to know their efforts stood out. We also appreciate your honest feedback about your interaction with management. Input like yours helps us continue improving the experience for every guest. We’re pleased to know that, overall, your visit was a good one and we truly value the opportunity to earn your business.
Great staff work with straight forward pricing process
Great staff work with straight forward pricing process simple . Would recommend to buy from this dealer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and recommendation! We’re glad to hear that our team made the process simple and straightforward for you. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything in the future!
Very courteous and professional.
Very courteous and professional. I already have a mechanic I trust so I would not want to pay more than like $125 for this service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We truly appreciate you giving us the opportunity to assist you and are glad to hear you found our team courteous and professional. We completely understand wanting to stay within your budget and value your honesty.
The whole experience was nice and smooth!
The whole experience was nice and smooth! I even needed to get back home in the middle quickly and Amy was very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re glad Amy was able to assist and make your visit smooth, even with your unexpected stop. We appreciate your feedback and look forward to seeing you again!
Geovany took great care of me from start to finish.
Geovany took great care of me from start to finish. Finance manager was very efficient too. Fast transaction!!!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We’re glad to hear that Geovany and our finance team made your visit smooth and efficient. We appreciate your feedback and look forward to assisting you again in the future!