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Napleton's Oak Lawn Mazda

(597 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (708) 576-4077 (708) 576-4077
Used (708) 572-7387 (708) 572-7387
Service (708) 907-2800 (708) 907-2800

Reviews

(597 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton's Oak Lawn Mazda from DealerRater.

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They explained everything that needed to be done with the...

They explained everything that needed to be done with the care. The car was finished when they said that it would be. Overall very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Was in for routine service. Service was prompt and...

Was in for routine service. Service was prompt and completed on time as promised. Thank you Jeremy and you team. Happy New Year to all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Leo was a professional from start to finish. His...

Leo was a professional from start to finish. His communication from email, text , calls and videos closed the deal on Christmas Eve. Highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

If you need someone to answer all your questions take...

If you need someone to answer all your questions take good care of you and make sure the car is available ready to get tested Billy Maio is the man, he took very good care of my husband and I ,we purchasing a Infiniti Q50 for my son Thank you for taking good care of us over the phone and when we arrive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very friendly people and made the process of buying a car...

Very friendly people and made the process of buying a car easy. The sales representative I had was on top of his game. Highly recommend going to this place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Made my car buying experience super easy! Straight to the...

Made my car buying experience super easy! Straight to the point, no hassling & will work with you! I will shop with him again! Thanks for everything Leo 😘 oh & can’t forget Veronica

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I feel that giving two stars is being nice, only because...

I feel that giving two stars is being nice, only because on the surface Mr.Sanders is the ideal salesman. i had been looking at this particular audi for awhile, vin check and everything. Even came in the door with my own finance company. So all I needed was paperwork to be done along with a test drive. The car was shaking in idle, very roughly at that. So I inquired and was assured that not only Mazda but audi had also done an inspection and the car was 100% ready to go. WRONG! I was lied to and after finally taking it to a dealer to be checked, I was told my motor mounts were bad. Now I cannot return the car, and audi wants to charge 1800 to repair mounts that isn’t covered under warranty. I do not recommend Leo and furthermor I don’t recommend this dealership either. Buyer beware.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I just bought a Mazda CX-5 with the help of Shelby Light....

I just bought a Mazda CX-5 with the help of Shelby Light. She made the buying process so quick and easy! I highly recommend her:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great salesman, Leo, good price, and quick purchase....

Great salesman, Leo, good price, and quick purchase. Would recommend to friends and family. Easy and quick good price very very very very very easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very quick, and easy process. Faster then my first Mazda...

Very quick, and easy process. Faster then my first Mazda purchase and will be back in the future! Purchasing process has change but a lot faster.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.