Reviews
Friendly quick and efficient service was what I
Friendly quick and efficient service was what I experienced at Matthews Kia. The rewards program is a great help for service needs.
Friendly quick and efficient service was what I
Friendly quick and efficient service was what I experienced at Matthews Kia. The rewards program is a great help for service needs.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- We're happy you found our staff to be so supportive during your experience here at Matthews Kia of Schenectady. Thank you again for choosing Matthews Kia of Schenectady, and we hope to see you again.
This dealership is a joke!
This dealership is a joke!! Worst customer service I have ever experienced!! I’d be embarrassed if I were them!!
This dealership is a joke!
This dealership is a joke!! Worst customer service I have ever experienced!! I’d be embarrassed if I were them!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.
This was my 1st experience working with Matthews Kia and
This was my 1st experience working with Matthews Kia and I would highly recommend. Look forward to working with them again in the future.
This was my 1st experience working with Matthews Kia and
This was my 1st experience working with Matthews Kia and I would highly recommend. Look forward to working with them again in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Brianna- We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.
The atmosphere is nice, workers are friendly,
The atmosphere is nice, workers are friendly, knowledgeable and very helpful, my sales consultant Eljawon is very nice and understanding my situation which I appreciate very much!
The atmosphere is nice, workers are friendly,
The atmosphere is nice, workers are friendly, knowledgeable and very helpful, my sales consultant Eljawon is very nice and understanding my situation which I appreciate very much!
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!
Everyone was very friendly and helpful.
Everyone was very friendly and helpful. They went out of their way to make this a great experience.
Everyone was very friendly and helpful.
Everyone was very friendly and helpful. They went out of their way to make this a great experience.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional, friendly Personable, informative answered
Professional, friendly Personable, informative answered all my questions I would recommend Mathews KIA for service and expertise
Professional, friendly Personable, informative answered
Professional, friendly Personable, informative answered all my questions I would recommend Mathews KIA for service and expertise
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I like Mathews KIA👍 Since they took over after Fucillo it's been better. I took our vehicle in for a diagnosis service and they told what the issue was👍.
Nice people I used a a shuttle.
Nice people I used a a shuttle. It was very convenient Lady at the reception was very helpful
Nice people I used a a shuttle.
Nice people I used a a shuttle. It was very convenient Lady at the reception was very helpful
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.
They have been great from the moment we walked through
They have been great from the moment we walked through the door. From buying my car to the maintenance that has been done.
They have been great from the moment we walked through
They have been great from the moment we walked through the door. From buying my car to the maintenance that has been done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time!
The service staff were knowledgeable, professional, and
The service staff were knowledgeable, professional, and kind. Their communication was clear and they kept me updated on their progress.
The service staff were knowledgeable, professional, and
The service staff were knowledgeable, professional, and kind. Their communication was clear and they kept me updated on their progress.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!
Matthew Kia has a friendly and pleasant staff.
Matthew Kia has a friendly and pleasant staff. I am always waited on as soon as I walk in the door. Service department is wonderful.
Matthew Kia has a friendly and pleasant staff.
Matthew Kia has a friendly and pleasant staff. I am always waited on as soon as I walk in the door. Service department is wonderful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!