Reviews
Getting a new car is actually torture,but John Hover was
Getting a new car is actually torture,but John Hover was very accommodating. It was a pleasure to work with him.
Getting a new car is actually torture,but John Hover was
Getting a new car is actually torture,but John Hover was very accommodating. It was a pleasure to work with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!
Matt Arnold was wonderful to work with.
Matt Arnold was wonderful to work with. I would recommend him to anyone else who is purchasing a vehicle.
Matt Arnold was wonderful to work with.
Matt Arnold was wonderful to work with. I would recommend him to anyone else who is purchasing a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi- Thank you for choosing Matthews Kia of Schenectady for your automotive needs. We are thrilled to hear about your positive experience with Matt. Congratulations on your new vehicle! We appreciate your kind words.
Eric was great to work with as sales manager and John was
Eric was great to work with as sales manager and John was very professional and down to earth as salesman. John was very helpful to deal with throughout the process.
Eric was great to work with as sales manager and John was
Eric was great to work with as sales manager and John was very professional and down to earth as salesman. John was very helpful to deal with throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi- Thank you for sharing your positive experience with us at Matthews Kia of Schenectady. We are delighted to hear about the smooth transaction and our team's dedication. We appreciate your trust and look forward to serving you again.
Easy to deal with.
Easy to deal with. Salesman was knowledgeable and walked us through the process. No pressure to buy.
Easy to deal with.
Easy to deal with. Salesman was knowledgeable and walked us through the process. No pressure to buy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Teresa- We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.
We had a great experience at Matthews Kia!
We had a great experience at Matthews Kia! I already knew what I wanted so it just came down to numbers.
We had a great experience at Matthews Kia!
We had a great experience at Matthews Kia! I already knew what I wanted so it just came down to numbers.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi April- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
My NEW car had 226 miles on it & half of tank of gas!
My NEW car had 226 miles on it & half of tank of gas! Disappointing! Sad!
My NEW car had 226 miles on it & half of tank of gas!
My NEW car had 226 miles on it & half of tank of gas! Disappointing! Sad!
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.
The dealer didn't apply pressure for me to buy.
The dealer didn't apply pressure for me to buy. They took my allergies seriously and treated my service dog and I with respect.
The dealer didn't apply pressure for me to buy.
The dealer didn't apply pressure for me to buy. They took my allergies seriously and treated my service dog and I with respect.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.
This was the best car shopping experience I have ever
This was the best car shopping experience I have ever had. Matt Arnold was very thorough in explaining the Matthew’s mission as well as the product I was looking to purchase. The process was very smooth and I did not feel overwhelmed or intimidated.
This was the best car shopping experience I have ever
This was the best car shopping experience I have ever had. Matt Arnold was very thorough in explaining the Matthew’s mission as well as the product I was looking to purchase. The process was very smooth and I did not feel overwhelmed or intimidated.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi- Thank you for sharing your positive experience with us at Matthews Kia of Schenectady. We are delighted to hear about the smooth transaction and Matt's dedication. We appreciate your trust and look forward to serving you again.
Excellent attention and understanding of what I was
Excellent attention and understanding of what I was looking for from sales representative Matt Arnold.
Excellent attention and understanding of what I was
Excellent attention and understanding of what I was looking for from sales representative Matt Arnold.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi- We're happy you found our staff to be so supportive during your experience here at Matthews Kia of Schenectady. Thank you again for choosing Matthews and we hope to see you again.
Very accommodating.
Very accommodating. Honest efficient..Christian, Eric, Supreme and Jordan are great! Will go back again...
Very accommodating.
Very accommodating. Honest efficient..Christian, Eric, Supreme and Jordan are great! Will go back again...
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!